SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly, professional and informative. always phoned back when I had any questions, Joseph was a pleasures to deal with.”

Helpful Report

(Richmond) - Posted 9 years ago

“I cannot fault the service and the one on one Alan gave with me.”

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(Durham) - Posted 9 years ago

“Fantastic service, very professional!! Highly recommended!! Thank you!!”

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(Richmond) - Posted 9 years ago

“I had no problems with SG Petch the staff were very efficient and helpful .”

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(Darlington) - Posted 10 years ago

“We thought Gareth wood was the best car salesman we have ever done business with. He was helpful, honest and not pushy. We feel we got a good deal on PCs which is something we didn't even know about before. Gareth did his best for us.”

Helpful Report

(Middlesbrough) - Posted 10 years ago

“I received excellent guidance from Geoff at S.G Petch when I was looking for a new car. The service and professional attitude was brilliant and all my questions were answered. Time was taken for me to consider whether my choice was the right one. This was my second car from SGPetch and I would recommend SG Petch to anyone.”

Helpful Report

(Darlington) - Posted 10 years ago

“Anthony was really helpful and was not overly pushing the additional extras. The car looked in good condition and appeared to be as advertised and the whole process of buying a car was made simple. Everything was ready for the collection time i had chosen and i got a post sales call to check everything was ok. Very happy.”

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(Durham) - Posted 10 years ago

“Staff were very helpful but not pushy. Didn't hassle for a sale. Would certainly recommend SG Petch at Durham to anyone looking for a used car whether a used or new one.”

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(Durham) - Posted 10 years ago

“We were very happy with the way we helped by our salesman and all the other were very pleasant no complaints up to now hope this continues,”

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(Darlington) - Posted 10 years ago

“Very impressed with the service and advice time and trouble that George Hope gave us. My wife was equally impressed as in the past salesmen tend to just speak to the male and ignore the partner especially if it's a female. We would not hesitate to recommend you to anyone and are very satisfied with our experience with S G Petch,thankyou.”

Helpful Report

(York) - Posted 10 years ago

“From the moment we decided to buy a new car we thought of Steve Petch's dealership as we had had such good service from them when buying our last car, 6 years ago. Mr Rudd gave us lots of advise on models of cars, extra insurance etc without being at all 'pushy' or forceful. We decided to go for the Kia 3 with SatNav and lots of toys to play with. All of which were clearly explained by Les Rudd. We are pleased with the service received and would almost certainly return to Petch's Garage if we need to change the car in the future. Thank you Mr Rudd Cliff Bowes”

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(Richmond) - Posted 10 years ago

“Excellent friendly customer service, Gary was so helpful, as my husband had died a few weeks ago, and I had never had to buy a car myself before, Gary made it very easy for me, he was very understanding and nothing was too much trouble for him. I cannot thank him enough. I love my new car, and I can highly recommend Kia cars and the staff.”

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(York) - Posted 10 years ago

“great service from a great team, nothing was too much trouble, all queries answered any concerns dealt with and no quibble. once we had chosen our vehicle we were given the best advice on engine size for our needs and the specification that most suited us, and not what the sales team wanted us to have. no problems in recommending S G Petch to anyone.”

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(Darlington) - Posted 10 years ago

“Helpful and friendly staff would recommend this business”

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(Durham) - Posted 10 years ago

“Went to view a number of vehicles wishing to up date what I had. Was given some good advice and a good deal so decided to buy a new vehicle. Was not disappointed and went away from the show room happy with the trade in price and the deal over all. After 24hrs I still felt I had a good deal. Will return next year to the show room to up date my husbands car as he changes every 2years and always gets good advice from the team at S G Petch Darlington.”

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(Darlington) - Posted 10 years ago

“I have nothing but good things to say about SG PETCH. Their customer service is second to none, we were made to feel welcome, with a good price for our car. I will, without doubt, recommend SG PETCH to my family and friends and i will return for my next car”

Helpful Report

(Durham) - Posted 10 years ago

“It was the most comfortable car buying experience I have ever had. No hype, no pressure. Thank you. Love my car.”

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(Middlesbrough) - Posted 10 years ago

“Sg petch were fab I was a pain in the bum customer who only wanted one thing and it had to be a white connect and there wasn't none available and I didn't want anything else but in the end Matthew from the Durham branch got me one brand new 16 plate yes I had to wait but I didn't mind at all and he was fab from beginning to end and was always there when I was ringing asking stupid questions but he was great and I know if I have any problems or questions I can just ring them there are great I got recommended to them off a friend and I will be recommending them to my friends and family .... fab team thanks to Adam the manager and Matthew from the Durham branch”

Helpful Report

(Durham) - Posted 10 years ago

“Steve Kennedy was very helpful throughout the sales process. Kept us informed, on a regular basis, of the delay in the delivery of our new Tucson Handover, very professional, he knew all the cars "bells and whistles" and spent time explaining them all. Any problems please don't hesitate to contact me was Steve was parting remarks. Finance sorted by Alan, again very good”

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(Darlington) - Posted 10 years ago

“I always find the staff at S G Petch, Skippers Lane Branch very helpful, both in the showroom and in the service department. This is the third car we have bought from them and we would not hesitate to recommend them.”

Helpful Report

(Middlesbrough) - Posted 10 years ago

SG Petch is rated 4.8 based on 5,373 reviews