SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my car. I had a couple of hiccups but it's been in today and been sorted , only problem I have now is I can't get my phone linked up but I am going to go in next week and see if they can connect it for me .”

Helpful Report

(Middlesbrough) - Posted 10 years ago

“The sales woman Leanne was excellent. She really did make the difference between buying from SG Petch and another dealer. Very friendly and professional and she knew her stuff. I can't praise her enough.”

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(Durham) - Posted 10 years ago

“Really good experience. Tony our salesman was very accommodating in helping us get the car we wanted at the price we wanted to pay. Overall I would recommend the Darlington branch.”

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(Darlington) - Posted 10 years ago

“The salesperson Chris made me purchasing a car from SG perch a dream.he was so informative but not pushy in any way.he handle any querries really promptly , he kept me fully informed regarding the car. He took all the stress out of looking,testing and purchsing a car.he is a real asset to the garage and that is why i purchases my car as other garages they were so pushy and not interest in me getting the right car for me.he should get a pay rise and I would defiantly buy many more cars for Chris if he is still at SG Petch and recommend him to all my friends who are looking for cars.”

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(Durham) - Posted 10 years ago

“very friendly , no pushy sales people, able to put your point of view over without being put down. not pressurised to buy something you cannot afford.”

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(Durham) - Posted 10 years ago

“Excellent service from SF Petch during my car purchase. Staff were helpful, informative and the sale went theough smoothly. Kept up to date at all times. I will be using SG Petch in the future.”

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(Durham) - Posted 10 years ago

“Dealt with a lady named Sara Dodds. Incredibly helpful from the moment i entered the building. Arranged collection of my old car and also helped me select my new vehicle. Could not have been happier with the service. I will be recommending to anybody looking to invest in a new/second hand car. By far the most friendly and informative garage i have visited.”

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(Durham) - Posted 10 years ago

“Connor our salesman was fantastic, could not fault him. The manager needs to go back to basics and realise that a car can be a huge outlay and be more approachable and show care and friendliness, just as Connor did. We are still waiting to see if anything can be done on the sg petch service plan as it's hugely more expensive than Hyundai”

Helpful Report

(Durham) - Posted 10 years ago

“Excellent customer service no pushy sales man just nice and helpfull.”

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(Durham) - Posted 10 years ago

“Excellent customer service from Tony Allen who was informative, polite and always very willing to go that extra mile to sort things out and reassure me with any queries. Thank you Tony.”

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(Darlington) - Posted 10 years ago

“Couldn't wish for a better service friendly and welcoming staff thinks for all your help”

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(Darlington) - Posted 10 years ago

“it has been a while since I used sg petch, but as not to be surprised nothing has changed. a few new faces but the standards are still second to none. I found the car I wanted it was ready when they said the finance package was to my needs sales service etc all what you would expect. I would like to thank mr burke and his staff for there attention to detail and making myself and my wife welcome. its a small thing to say but its just the basics. many thanks. andy.”

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(Middlesbrough) - Posted 10 years ago

“The staff at SG Petch were very friendly, helpful and efficient. My car arrived on the date they promised. Very happy with my purchase, would certainly deal with them again ????????”

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(Darlington) - Posted 10 years ago

“Salesman was helpful but not pushy, good deal on car with warranty and servicing, which was exactly what I was after.”

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(Darlington) - Posted 10 years ago

“Excellent service. Everyone I encountered was very helpful and friendly without being pushy - certainly dispelled the 'car salesman' label! The whole buying process was quick and easy and conducted in a totally efficient manner. Delighted with my new Fiat 500 which came in record time and would definitely recommend you to others - in fact have already done so! Thanks to all involved.”

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(Middlesbrough) - Posted 10 years ago

“Very professional and helpful Many thanks to geoff urch at the Darlington branch”

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(Darlington) - Posted 10 years ago

“We had excellent customer service,all staff very friendly and helpful.”

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(Darlington) - Posted 10 years ago

“A very good experience when buying our Kia from SG Petch. The salesman who dealt with us (Kevin Jackson) was particularly attentive and very helpful. I was very impressed with the follow up contact from both Kevin and the firm to ensure we were happy with our purchase.”

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(York) - Posted 10 years ago

“A painless experience for once Car sorted really quickly Andrew was very helpful”

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(Darlington) - Posted 10 years ago

“Thank you for what turned out to be a very easy transaction. Gary Wintringham was particularly helpful and patient as we worked through the details. I have had the car a week now and it has been very pleasant to drive. Many thanks for all the help given and for a pleasant new car. Regards, Dr Stephen Friend”

Helpful Report

(York) - Posted 10 years ago

SG Petch is rated 4.8 based on 5,373 reviews