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SG Petch Reviews

4.8 Rating 5,373 Reviews
94 %
of reviewers recommend SG Petch
4.8
Based on 5,373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read SG Petch Reviews
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Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

SG Petch 5 star review on 20th May 2025
Natalie Ablewhite
SG Petch 5 star review on 19th May 2025
Anthony Edward Mcclelland MBE
SG Petch 5 star review on 22nd April 2025
George Williams
SG Petch 5 star review on 16th April 2025
Lauren Rafferty
SG Petch 5 star review on 14th April 2025
Donna Campbell
SG Petch 5 star review on 31st March 2025
Roberto Van Vlijmen
SG Petch 5 star review on 24th March 2025
Audrey THOMPSON
181
Anonymous
Anonymous  // 01/01/2019
An extremely thorough but friendly and painless experience. I felt I was treated with due care and diligence, and did not feel intimidated at all. I felt I received the best possible deal when both buying and selling. The negotiations were dealt with very professionally and to my satisfaction.The Kia sales manager certainly did all he could to make the deal enticing.
Helpful Report
(Darlington) - Posted 10 years ago
I've been a customer of SG Petch for a number of years now they are so helpful and friendly. I will keep going back again and again.
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(Middlesbrough) - Posted 10 years ago
Helpful salesman. No pressure and a good deal. Just what I like
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(Darlington) - Posted 10 years ago
I visited the show room on numerous occasions to discuss the possible purchase prior to taking the plunge and always received polite patient and helpful attention. The whole process easy and stress free. Many thanks
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(Darlington) - Posted 10 years ago
Absolutely first class the salesman Gareth was brilliant
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(Middlesbrough) - Posted 10 years ago
Excellent service delivered by very polite sales persons
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(Middlesbrough) - Posted 10 years ago
Kevin from SGPetch near Darlington was very helpful, and made the process of buying a car very easy and stress free. He was able to ensure that I got the best deal possible, and handled everything very professionally throughout the purchase. I would definitely recommend SGPetch to a friend, and I am very happy with my new car. Thanks Kevin!
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(Darlington) - Posted 10 years ago
The sales rep was extremely friendly, informative and professional.
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(Durham) - Posted 10 years ago
The staff at SG Petch were fantastic; friendly, helpful and above all, NOT pushy. As a female who knows nothing about cars and isn't really interested, I can't think of anything worse than an overbearing salesperson. The ladies who steered me through the intricacies of hire purchase were both understanding and patient. If all the SG Petch staff have been cut from the same cloth, I would recommend them to anyone.
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Posted 10 years ago
Excellent customer service. Very friendly expert staff.
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(Durham) - Posted 10 years ago
Very polite knowledgeable staff everything was ready when they said it would be and the car was imaculate we would like to thank them very much
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(Durham) - Posted 10 years ago
We upgraded to the venga 4 from the 3,A great choice , All the extras are great. Staff at petch were great especially our sales executive George hope.If you want a Kia I would recommend s g petch.
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(York) - Posted 10 years ago
Excellent customer service. No pressure to purchase. Very friendly staff.
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(York) - Posted 10 years ago
From the moment my son and I walked into the showrooms we where made to feel at home from the friendly welcome we received. The difference from other dealers we visited was a pleasant experience and I am very pleased with the new car
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(Durham) - Posted 10 years ago
Have dealt with Andrew Mellanby at SG Petch for years. Always found him to be friendly, professional and will deal with any queries swiftly and efficiently, have total confidence in him. Will not buy my Kia anywhere else, SG Petch always put the customer first no matter which department you use and all the staff are extremely friendly and helpful.
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Posted 10 years ago
I purchased my car three weeks ago. Sales man Kevin Jackson was very helpful. Going back to a manual operated car was a little strange. I am pleased with the deal I got, and I have told a neighbour Mr D Atkinson to call and look, They have just taken delivery of a new car very pleased with it Terry Haw
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(York) - Posted 10 years ago
I find S G Petch and the people who work for them in their Durham branch to be like one big happy bunch who like working together .I play golf and have recommended them to all my golfing friends and my family. At Durham city golf club where I am a member we are going to build a new practice building with all mod cons, maybe Petch and Hyundai getting involved would be good for marketing their cars and themselves.
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(Durham) - Posted 10 years ago
Good service from matthew, made sure everything was as I wished.
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(Durham) - Posted 10 years ago
Very helpful staff and not at all pushy.
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(Darlington) - Posted 10 years ago
Very satisfied with the way we were sold the car all our questions were answered with patience and clearly.We were never pressured and were allowed to be completely satisfied with our choice.
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(Durham) - Posted 10 years ago
SG Petch is rated 4.8 based on 5,373 reviews