SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Real good treatment in all department s”

Helpful Report

(Durham) - Posted 7 years ago

“Had a fabulous experience buying my new Mazda 2 with Victoria and Derek at SGpetch Durham - great deal lovely hospitality and follow - up - would recommend”

Helpful Report

(Durham) - Posted 7 years ago

“If anyone wants a great car or deal Nissan Belmont ask for Chris mobility very well mannered expert wot he work at it's a blessing Nissan got such a brilliant worker well done Chris”

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(Durham) - Posted 7 years ago

“SG Petch are a fantastic dealership to purchase a car from. The salesman I dealt with was outstanding”

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(Durham) - Posted 7 years ago

“Recently purchased a Jeep Renegade from SGPEtch and I am really pleased with my car. I live in Norfolk and they delivered to my door. Thanks!”

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(York) - Posted 7 years ago

“Impeccable service! Gary, the salesman I dealt with when I recently bought my hyundai i10 automatic was great, very knowledgeable, friendly and professional. I would definitely recommend S G Petch. Thankyou for an easy and pleasant experience.”

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(Middlesbrough) - Posted 7 years ago

“Excellent customer service especially by Simon Danks of the Darlington branch Mazda team - nothing a problem. No problem recommending SG Petch Darlington, any franchise.”

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Posted 7 years ago

“Just bought my second new qashqai from SG petch Durham. Wouldn’t go anywhere else as the customer service is 5 star. Faultless from the sales, collection and after sales. All of the staff especially Ray and Chelsea are extremely helpful and made my new car purchase stress free and enjoyable. I would definitely recommend SG petch Durham, and wouldn’t go anywhere else for my next new car.”

Helpful Report

Posted 7 years ago

“Very smooth deal from start to finish. A few days post-purchase now and importantly everything is as it should be with the car. The Durham sales team are professional, helpful and friendly and I seem to have got exactly what I bargained for in the timescale I was promised. The Mazda aftercare arrangements appear to be impressively comprehensive. At this stage overall, I don't think I could have expected or wished for more.”

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Posted 7 years ago

“Good service and friendly manner to be recommended”

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(Richmond) - Posted 7 years ago

“Andrew and Shaun made my experience of buying and choosing a new vehicle a very relaxed and happy one. Even then little video after purchasing my new SUV was an lovely touch. Thanks for everything”

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Posted 7 years ago

“My second KIA from S G Petch. My Sportage has been faultless over the two years of ownership. Great car extremely well put together extremely comfortable. Only changed baecause I wanted a Hybrid. Sales people friendly, honest, not shifty (unlike a lot of others) helpful & down to earth. Come service time they DO provide loan cars, or lifts, or collections of vehicle as promised (again unlike a lot of others) Bought a Kia Optima plug in Hybrid sportswagen and love it! Car is doing 261 MPG at the minute!! It does exactly 38 miles everytime on a full battery. Havent been to the filling station since I bought it. Anyone considering a Plug in Hybrid dont be put off they really do work!!”

SG Petch 5 star review on 20th September 2018

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(York) - Posted 7 years ago

“Well after a couple of incidents with our sales man. We got our new truck and the extra bits we wanted doing and I have to say the customer service from the owner and the garage manager was absolutely top class. I can’t recommend them enough.”

SG Petch 5 star review on 19th September 2018

Helpful Report

(Durham) - Posted 7 years ago

“I sometimes feel uncomfortable going into a garage as I don’t know a great deal about cars. I had searched nearly every garage in Newcastle, Sunderland and Durham for my new motor and come across some ‘interesting’ sales techniques! However, Rob was excellent and not hard sell or intimidating at all. He kept in touch with me every step of the way when purchasing my car. I will definitely be returning! Rob rocks!!”

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Posted 7 years ago

“We had a great experience from Anthony your salesman. He pulled out all shops and you are lucky to have him on the team.”

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(Darlington) - Posted 7 years ago

“The sales team at Mazda Durham are professional and helpful, and most importantly willing to do a good deal that suits both sides.”

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(Durham) - Posted 7 years ago

“Excellent service from Mr George Hope. He was of great assistance when changing private number plates.”

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(York) - Posted 7 years ago

“All staff very welcoming and friendly. Sales staff not at all pushy.”

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(Middlesbrough) - Posted 7 years ago

“Gary has always treated us very well when we have come in to change our car. Thank you.”

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(York) - Posted 7 years ago

“We are very pleased with the service we received at Belmont SG Petch.Victoria was very helpful and very efficient .We are very pleased with our new car.”

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(Durham) - Posted 7 years ago

SG Petch is rated 4.8 based on 5,373 reviews