SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales man, Guy Gibson was very friendly made us feel welcome and kept to if word on price and delivery of the car”

Helpful Report

(Darlington) - Posted 4 years ago

Hi, Thank you for your recommendation and taking the time to leave us some comments, it is most appreciated. We hope you have a good day.

Posted 4 years ago

“Ordering was straight forward and the car arrived right on time. Chris in sales was helpful and conscientious Collection arrangements made us feel very special and wouldn't hesitate to go back to SG Petch”

Helpful Report

(York) - Posted 4 years ago

Hi Alan, Thanks for your review, it is great to hear you wouldn't hesitate to come back to us. We hope you have a great day and we look forward to see you again in the future.

Posted 4 years ago

“I received excellent friendly service from SG Petch Darlington. The staff were very knowledgeable and answered all my questions. My new car was delivered early and i am a very happy customer.”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Andrew, Thank you for leaving us a review, we really like to have happy customers. We hope you have a nice day and we hope to see you again in the future.

Posted 4 years ago

“Great sales staff, very knowledgable”

Helpful Report

(Darlington) - Posted 4 years ago

Thank you for the 5-stars Ian we hope you have a great day.

Posted 4 years ago

“Sg Petch were very helpful when I purchaed my new car. Steve was amazing and made the process very easy.”

Helpful Report

(Durham) - Posted 4 years ago

Hi Jane, It is great to hear you had a positive buying experience. Thank you for taking the time to leave us a review, we really appreciate it. Have a great day.

Posted 4 years ago

“Fantastic service again from start to finish for the purchase of my new car”

Helpful Report

(Richmond) - Posted 4 years ago

Hi Cornelius, Thank you so much for taking the time to leave us a review. It is great to hear the service you received was fantastic from start to finish.

Posted 4 years ago

“Sales team very polite and well mannered to all customers and was a pleasure doing business with them and Roger went that extra mile”

Helpful Report

(Durham) - Posted 4 years ago

Hi Martin, It is great to hear that Roger went the extra mile for you, we do aim to please. Thank you for taking the time to leave a review, we really do appreciate it. We hope you have a great day.

Posted 4 years ago

“Gareth was very helpfull”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thank you for leaving us a review.

Posted 4 years ago

“I received excellent customer service,while at SG petch we t through everything I needed to know about the car I choose,And went through every part of the mobility scheme with me,and I was more than happy to take delivery of my new car,which I have enjoyed the use of ever since,I think I would be lost without it,”

SG Petch 5 star review on 17th October 2022

Helpful Report

(Durham) - Posted 4 years ago

Hi Geoffrey, We are pleased you were happy with the service you received. Thank you for leaving us a review and we hope you have a great day.

Posted 4 years ago

“Two of the best salesmen you would wish to meet Conner and Chris Durham Nissan branch .that good my sister's just bought a car from them do I have to say more check them out folks”

Helpful Report

(Durham) - Posted 4 years ago

HI Trevor, Thank you for taking the time to leave us a review. Its great to hear you were pleased with Connor and Chris, we will pass on your kind comments.

Posted 4 years ago

“very good and easy to deal with”

Helpful Report

(Durham) - Posted 4 years ago

Thank you for leaving us a review. We hope you have a great day.

Posted 4 years ago

“I purchased a 2022 KIA Sportage. Due to circumstances beyond my and Roy's, my sales consultant, it turned out to be more difficult than it should have been. The sale was eventually completed and I am delighted with my new Kia. This is my 4th KIA. Previously I owned two Sorrento's and an Optima and never had any problems with any of them. You do not need to sell me on Kia.”

Helpful Report

(Sunderland) - Posted 4 years ago

Hi Michael, It is great to hear you were delighted with your new car. Thank you for taking the time to leave us a review.

Posted 4 years ago

“Really good service from Gareth, helpful from start to finish”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Thank you for leaving us a review, we hope you have a great day.

Posted 4 years ago

“Fabulous customer service and I bought because of Chris, he was excellent So happy with my car too.”

Helpful Report

(York) - Posted 4 years ago

Hi Diane, Thank you for leaving us a review it is great to hear your happy with your new car. Have a great day.

Posted 4 years ago

“excellent customer service from walking in the door the first time, to driving our car away.”

Helpful Report

(Sunderland) - Posted 4 years ago

Hi Denise, It is great you received an excellent customer service. Thank you for taking the time to leave a review.

Posted 4 years ago

“Thay are very helpful good communication have a lot of knowledge experience Thank you W.Johnson”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi William, Thank you for your review, it is most appreciated. We hope you enjoy your car and we will look forward to seeing you again in the future.

Posted 4 years ago

“been coming to petch,s for years cannot fault them”

Helpful Report

(Durham) - Posted 4 years ago

Hi John, Thank you for your continued custom over the years and we really appreciate you taking the time to leave us a review. We hope you enjoy your new car.

Posted 4 years ago

“Fantastic service from Ryan as always”

Helpful Report

(Darlington) - Posted 4 years ago

Hi Carole, Thank you for taking the time to leave us a review, we really do appreciate it. We hope you enjoy your new car.

Posted 4 years ago

“Very attentive And professional salesman Chris Palliser who kept me informed on the delivery of my new vehicle. He also rang me after I picked up the car to make sure all was ok. Very happy customer”

Helpful Report

(Middlesbrough) - Posted 4 years ago

Hi Nicola, It is great to hear you had a positive experience and your a happy customer, we aim to please. Thanks for taking the time to leave us a review.

Posted 4 years ago

“I'm delighted with my new car from SG Petch. This was my third experience, but my first with the Hyundai part of the business. Ray Yates was excellent to deal with; he was really quick to respond to emails throughout the process and sorted everything to perfection. Thanks for a great experience.”

Helpful Report

(Durham) - Posted 4 years ago

Hi Mark, Thank you for taking the time to leave us a review and your continued custom. We are pleased to hear you had such a positive experience. We hope you enjoy your new car and have a great day.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,374 reviews