SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“staff very friendly, all were very helpful, the sales person i dealt with was very helpful nothing was too much trouble, i would recommend to family and friends”

Helpful Report

(Sunderland) - Posted 3 years ago

Hi, Thank you for leaving us a review, we really appreciate it. We hope you enjoy your new car.

Posted 3 years ago

“very helpfull nice service roy was very helpfull”

Helpful Report

(Sunderland) - Posted 3 years ago

Hi John, Thanks for your review, its great to know you enjoyed a helpful service. We hope you have a great day.

Posted 3 years ago

“Excellent service given by Wayen Denton he kept in touch with me telling me what was happening”

Helpful Report

(York) - Posted 3 years ago

Hi Roy, Thank you for your review, we really appreciate it. We hope you enjoy your new car.

Posted 3 years ago

“The new car buying process was straightforward, fun and exciting. Andrew Mellanby is a star.”

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(Darlington) - Posted 3 years ago

Hi Stephen, Thank you for taking the time to leave us a review. We hope you enjoy your new car.

Posted 3 years ago

“Dealing with SG Petch York proved to be by far the best company to deal with , regarding the locating of the ALFA Guilia I was after. Other ALFA dealerships I approached previously just didn't seem interested - never rang you back! So from A-Z , SG Petch did a great job and Nick kept me regularly updated on progress during the car's manufacture. And took the time out to explain some of the latest improvements to this model , when I collected the car.”

Helpful Report

(York) - Posted 3 years ago

Hi Alan, Thanks for your recommendation, we really appreciate it. We hope you enjoy your new car.

Posted 3 years ago

“Great service and a lovely new model car , thank you .”

Helpful Report

(York) - Posted 3 years ago

Hi Gareth, Thank you for taking the time to leave us a review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 3 years ago

“Craig,Charlotte and Shawn made us welcome and they answered all our questions in detail,they were very helpful and if they said they would call us ,they did ,not like some firms.Both my wife and I enjoyed doing business with them. Thank you, Alan and Bernie.”

Helpful Report

(South Bank) - Posted 3 years ago

Hi Alan, Thank you for leaving us a review, it is most appreciated. We are pleased you are happy with the service you received and we hope to see you again in the future.

Posted 3 years ago

“I received a friendly service. I was kept up to date about my car which was on order for a number of months. Love my car and couldn’t fault the service :)”

Helpful Report

(Durham) - Posted 3 years ago

Hi Beverley, Thank you for leaving us a review, it is most appreciated. We are pleased you are happy with your car and we hope to see you again in the future.

Posted 3 years ago

“Very helpful, the young man Mark know what he was talking and very think he said he would do, he did, would happily go and use Mark again”

Helpful Report

(Middlesbrough) - Posted 3 years ago

HI Margaret, Thanks for your reviews, we have passed your comments on. we hope you enjoy your new car and have a great day.

Posted 3 years ago

“Outstanding customer service as usual from Alan and colleagues at SG Petch Mazda. I highly recommend them.”

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(Durham) - Posted 3 years ago

Thanks for leaving us a review David it is most appreciated.

Posted 3 years ago

“We purchased a Hyundai Kona Hybrid last Friday from your place of business in Middlesbrough, so far very pleased with the car. The service supplied by Mark Hodgson was excellent, he was pleasant and thorough and certainly knew his car business. We would highly recommend Petch's in Middlesbrough in fact we have already to our friends”

Helpful Report

Posted 3 years ago

Hi, Thanks for leaving us a review its great to know you would recommend us to your friends. We hope you enjoy your new car.

Posted 3 years ago

“Pleased with the recent purchase of my Ioniq5. Adam was most helpful and efficient during the handover and was able to drive away with a high degree of confidence.”

Helpful Report

(Durham) - Posted 3 years ago

Hi Peter, Thanks for your review, it is great to hear you were pleased with the service you received. We hope to see you again in the future.

Posted 3 years ago

“We have purchased numerous Mazdas from S G Petch and they have always provided a professional and friendly service.”

Helpful Report

(Durham) - Posted 3 years ago

Hi Kathleen, Thank you for your review and continued custom, it is most appreciated. We look forward to seeing you again in the future.

Posted 3 years ago

“I collected my new Mazda on 1st September and am delighted. I was given the option of having the car sooner or for September registration. Staff at all times were courteous and helpful which hasalways been my experience with SGPetch.”

Helpful Report

(South Bank) - Posted 3 years ago

Hi Linda, Thank you for taking the time to leave us a review and your continued custom. We hope to see you again soon.

Posted 3 years ago

“Absolute 💯 % service from start to picking up my new car”

Helpful Report

(Sunderland) - Posted 3 years ago

Hi Amanda, It's great to hear you received a 100% service. Thank you for taking the time to leave us a review, it is most appreciated.

Posted 3 years ago

“Absolutely brilliant sales team and customers services”

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(Durham) - Posted 3 years ago

Hi Graham, Thank you for your review, it is great to hear you were happy with your visit.

Posted 3 years ago

“Really friendly and helpful staff in the Nissan department and the show room is immaculate.”

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(Durham) - Posted 3 years ago

Hi Rebecca, Thank you for your review. We are pleased you are happy with your visit and we hope you enjoy your new car.

Posted 3 years ago

“SG Petch - Richmond. On Saturday I purchased a car from Richmond; after years of driving old, worn cars it was quite a moment. Tegan was calm, knowledgable, warm, genuine and truly a ‘Kia Genius’ - thank you for making this experience straightforward & easy. I really appreciate it. Claire”

SG Petch 5 star review on 20th September 2022

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Posted 3 years ago

Hi Claire, Thanks for your review it is great to hear your happy with your new car. We hope you have a great day.

Posted 3 years ago

“I always come back to SG Petch due to how easy the staff make getting a new car. Gareth is so helpful and has brilliant customer service and I feel so at ease with him, even when I’m asking silly questions! Thank you for another great experience and I’ll definitely see you next time I need a car!”

Helpful Report

(Middlesbrough) - Posted 3 years ago

Hi Ami, Thanks for leaving us a review and your continued custom. We really appreciate, it and we hope to see you again soon.

Posted 3 years ago

“Fabulous customer service! Gareth is brilliant, he listens to exactly what you want and what you can afford. I have bought numerous cars from SG Petch and never had any problems at all, every purchase was done easily and without worry.”

Helpful Report

(Middlesbrough) - Posted 3 years ago

Hi Danelle, Thank you for leaving a review and your continued custom through the years. We hope you enjoy your new car and we will look forward to seeing you again soon.

Posted 3 years ago

SG Petch is rated 4.8 based on 5,373 reviews