SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

Tell us how SG Petch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team are courteous and knowledgeable. They take the time to ensure the customer gets the right car and the right deal for them. There is no pressure to commit to things you do not need and no hard sell or unnecessary up-sell. The information provided is accurate and relevant. customer care is a strength. I return to SG Petch because I know I can rely on them.”

Helpful Report

(York) - Posted 7 years ago

“I took my vehicle in for some bodywork and the service was outstanding from start to finish. They kept me informed and the quality of workmanship was second to none, I could not recommend ST Petch Darlington highly enough.”

Helpful Report

Posted 7 years ago

“Bought a Mazda 2 from SG Petch a couple of weeks ago. Excellent customer service! Thanks Lewis for all your help with the new car!”

Helpful Report

Posted 7 years ago

“Bought a new Sportage through Andrew in November and as ever the purchase was very straightforward and everything delivered on time etc. I have always find the service from S G Petch to be first class.”

Helpful Report

Posted 7 years ago

“The staff were knowledgeable and helpful. I did not feel pressured in any way and the purchase was very easy. The car was delivered on time and has been a successful vehicle for me.”

Helpful Report

(Darlington) - Posted 7 years ago

“Excellent service as usual from Steve Kennedy. This is the fifth car we have bought from SG Petch the last four all having been dealt with by Steve. I like the no nonsense approach you are asked what you want, what type of deal you would suit and you get it.”

Helpful Report

(Darlington) - Posted 7 years ago

“Delay in obtaining seat aroma not the fault of perch but initially updates not forthcoming .. This was improved with change of staff very happy in the! End”

Helpful Report

(Durham) - Posted 7 years ago

“Staff very welcoming friendly ,polite ,Gave good advice ,Gave good information on new cars with special promotion offers”

Helpful Report

(Middlesbrough) - Posted 7 years ago

“Very good service”

Helpful Report

(York) - Posted 7 years ago

“We received great service from Perch. We would particularly mention Connor and Dave for their help as we were allowed a courtesy car while we waited for insurance payment.”

Helpful Report

(Durham) - Posted 7 years ago

“My partner has delt with Peter Bombard recently and was highly delighted with the service, so I thought I'd give him a go. Peters professional and friendly service made buying a new car a pleasure. Getting me the exact car I wanted at less than the price I could afford. So well done Peter and SG Petch”

Helpful Report

(York) - Posted 7 years ago

“can not fault them excellent customer service”

Helpful Report

(Durham) - Posted 7 years ago

“Having bought several cars over the years I have to say this was the best experience I have encountered. The level of service I received from SG Petch was outstanding from walking through the dealership at the beginning to driving off in our new car. I certainly would recommend SG Petch to anyone especially with the exceptional service I received which I have never experienced before. A big thankyou to everyone there and look forward to a long and happy relationship with yourselves.....Thankyou”

Helpful Report

(Darlington) - Posted 7 years ago

“Excellent service in buying a Nissan x-trail. Highly recommend. Staff helpful and welcoming.”

Helpful Report

Posted 7 years ago

“The whole experience was very good. The staff were friendly, polite and very helpful. We bought a second hand car and after discussing what we wanted we were shown different options and offered test drives of all options. There was no hard sell just a good friendly service. Whenever we need to change car again this would be the first place we would go..”

Helpful Report

(Durham) - Posted 7 years ago

“Staff were very friendly, polite, and informative, there was no harassment or pressure to make a purchase on any car.”

Helpful Report

(Darlington) - Posted 7 years ago

“SG PETCH Durham did an amazing quick turnaround on a warranty job on our Ateca on Monday 3/12/18. Service manager Darren Borland did an amazing job . We had a ferry booking on 4/12/18 and he clearly took on board the urgency of the situation for us . His dedication and highest levels of customer care ensured that a new battery was sourced and fitted within 6 hours . We have never experienced such a high level of customer care at any other motor dealership . Brilliant service, thank you .”

Helpful Report

Posted 7 years ago

“Had a great experience. I was buying my first car and thought the process would be daunting and intimidating, and it was incredibly easy. Mike Jordinson from Darlington was really straightforward and helpful. He answered all my questions and was really easy-going. I felt comfortable all the way through, and I'm really happy with my new car!”

Helpful Report

(Darlington) - Posted 7 years ago

“Great service at SG Petch, thank you. Kevin and Wayne made everything clear and I am enjoying my new Kia Niro hybrid- it is delivering on economy and it is much more comfortable than my last car. Would recommend the team at SG Petch.”

Helpful Report

(York) - Posted 7 years ago

“It was very good”

Helpful Report

(York) - Posted 7 years ago

SG Petch is rated 4.8 based on 5,374 reviews