SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife and I are very happy with the Mazda 2 we bought (hers) and the service and deal fitted in with our budget and I only wish I bought my car from them a month earlier. I'm not allowed to use the Mazda!!!! We will return and I shall certainly recommend them to our friends and colleagues .”

Helpful Report

(Durham) - Posted 4 years ago

Hi Ian, We are pleased to hear that you're happy with your new Mazda2. It is great to know that you would recommend us to your friends and colleagues. Thanks for taking the time to leave us a review.

Posted 4 years ago

“Bought a new Niro last week - a most enjoyable experience, very happy with the customer service, with many thanks to Tom.”

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Posted 4 years ago

Hi John, Its great to hear you had an enjoyable experience and you were happy with the customer service. Thanks for taking the time to leave us a review.

Posted 4 years ago

“Really good service.”

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(Darlington) - Posted 4 years ago

Hi Christopher, Thank you for leaving us a review, we are pleased you were happy with the service you received.

Posted 4 years ago

“Purchased/traded in a car over the phone! Absolutely fantastic levels of service, all questions answered honestly and quickly. Many thanks to Les Rudd for all your help and assistance”

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(Richmond) - Posted 4 years ago

Hi Kate, Thank you for taking the time to leave us a review. We are so pleased you enjoyed the service you received at our Richmond branch. Your kind comments have been passed onto the branch and we hope you enjoy your new car.

Posted 4 years ago

“A great dealership! A good selection of new and used cars. The staff were friendly, professional and very courteous. They never hassled me or my partner, who was looking to buy a used car. They let us browse at leisure, whilst offering us a drink and help if needed. The prices were good when compared to some other garages too. I would definitely give these a go and I'd definitely buy from them in the future. Highly recommended.”

SG Petch 5 star review on 5th March 2022

Helpful Report

Posted 4 years ago

Hi Andrew, Thank you for sharing your experience with us! We are so pleased you enjoyed the service you received. We hope you enjoy your new car.

Posted 4 years ago

“This was my fourth experience of S G Petch service department in the last two years. I felt well looked after by Emma & Sofie from booking my appointment to getting the work done. Please pass my congratulations to all involved.”

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(Durham) - Posted 4 years ago

Hi Keith, Thank you for taking the time to leave us review and for your continued custom. Your comments have been passed onto the branch.

Posted 4 years ago

“Efficient, friendly, knowledgeable staff. All went according to plan. Excellent thank you.”

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(Durham) - Posted 4 years ago

Hi Peter, Thank you for your kind words and taking the time to leave us a review. We are glad you had an excellent experience with us and hope to see you again soon.

Posted 4 years ago

“The amount of the part exchange was excellent and the general treatment by ray was as good as you could expect anywhere so would return if i was thinking about getting another car”

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(Durham) - Posted 4 years ago

Hi Michael, It is great to hear you had a good experience with us. Thanks for taking the time to leave us a review, we really do appreciate it. We hope you enjoy your new car.

Posted 4 years ago

“I had a great experience swapping my old Sportage my new Sportage.”

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(York) - Posted 4 years ago

Hi Heather, Thank you for taking the time to leave us a review. We are so pleased you enjoyed your experience with us. We hope you like you new Sportage as much as your old one.

Posted 4 years ago

“The staff are very helpful and friendly”

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(South Bank) - Posted 4 years ago

Hi Jenifer Wilson, thank you so much for your positive comments about SG Petch Southbank!

Posted 4 years ago

“Very happy with the service we received , the salesman (Thomas ) wasn’t pushy, on the whole very good experience.”

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(York) - Posted 4 years ago

Hi Lyndon Bailes, thank you so much for your positive comments about SG Petch York! We are happy to pass along your comments to Thomas.

Posted 4 years ago

“Everyone was very friendly and helpful, especially Tegan and Joseph. A very easy and pleasant experience”

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(Richmond) - Posted 4 years ago

Thank you for taking the time to let us know how we did. We are happy to pass along your comments to the team at SG Petch Richmond!

Posted 4 years ago

“Would highly recommend SG Perch Durham, bought a car for my son earlier in the month, the salesman was brilliant and made the whole experience very enjoyable and hassle free.”

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(Durham) - Posted 4 years ago

We are very happy to have provided you with such a positive experience! We are glad we could help! Thanks for taking the time to leave us this information about your recent visit.

Posted 4 years ago

“Dealt with Petch on my previous 2 cars. Service is excellent, salesmen very professional and not pushy.”

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(York) - Posted 4 years ago

Hi Sandra, we are so happy to read such a great review about SG Petch York! We look forward to your next visit!

Posted 4 years ago

“Customer service was spot on no problems from the gentleman Anthony who helped us all the way to get car”

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Posted 4 years ago

Hi Stan Brough, we are very happy to have provided you with such a positive experience! We will pass your comments onto Anthony. We look forward to your next visit!

Posted 4 years ago

“Couldn't have been more helpful. Would definitely recommend to others.”

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(York) - Posted 4 years ago

Thanks for leaving us a review and giving us your recommendation its most appreciated.

Posted 4 years ago

“Straight forward, no messing.”

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(Sunderland) - Posted 4 years ago

Hi Brian, Thanks for taking the time to leave us a review and we are pleased you were happy with the service you received.

Posted 4 years ago

“Thank you to Shannon Condron at SG Petch Durham who went above and beyond my expectations with my recent car purchase. I purchased a new Kia Xceed and I am really happy with my purchase. I would recommend SG Petch and Shannon to anyone who is interested in purchasing a new car as my experience was flawless. Shannon kept me up to date throughout the whole process and everything was really swift and efficient. Thank you”

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Posted 4 years ago

Thanks for taking the time to leave a review Louise its most appreciated. Your lovely comments will be passed onto Shannon.

Posted 4 years ago

“Excellent service throughout”

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(York) - Posted 4 years ago

Thanks for leaving us a review its most appreciated.

Posted 4 years ago

“Pleasant Efficient purchase of a new Mazda 3 No pressure to buy or take any extras”

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(Darlington) - Posted 4 years ago

Hi, Thanks for taking the time to leave us a review its most appreciated.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,373 reviews