SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being an Alfa fan, I really wanted a new Stelvio, but had terrible experiences with two local Alfa dealers. I finally tried SG Petch and can honestly say they were superb. I dealt with Nick Nicholson and he was communicative throughout, not pushy, very informative and helpful. Despite the difficulties faced by lockdown (Delays in importing from Italy etc.) he always kept me informed and helped where he could. Excellent customer service.”

Helpful Report

(York) - Posted 5 years ago

Thats great to hear Timothy. Thanks for taking the time to leave us a review.

Posted 5 years ago

“Fantastic dealership all the staff are brilliant! especially that Ricky in sales!”

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(York) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

“Recently picked up my new (used) car, which was in outstanding condition. The whole purchase process was proffesional and relaxed with very a knowledgeable sales team. The whole experience was enjoyable, which is not always the case with some garages. Will return there for my next car.”

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(Durham) - Posted 5 years ago

Thats great to hear Paul. We hope you enjoy your new car.

Posted 5 years ago

“My mum bought a second hand i20 from Petch in October 2020. We were helped by Callum who wasn’t patronising or pushy. The car required a few minor things doing to it which were all carried out before delivery. Callum even went out of his way to actually deliver the car to mum as she is a nervous driver and was apprehensive to drive it home from the showroom....and it was his official day off! We discovered that evening that the handbook was missing and Callum actually hand delivered one the next day to mum who was very grateful. First class service and A Grade staff. Can’t fault anything about the sale. Would definitely recommend Petch (and Callum) to anyone looking for a car, even in a pandemic! Thank you”

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(Middlesbrough) - Posted 5 years ago

Thats great to hear, we hope your mum enjoys her new car.

Posted 5 years ago

“We have used S G Petch a few times and have had a great service from them, we will be using them again in the future. Never a pushy salesman and Chris Burck hopefully spelt his name right, was amazing great man gave us what we wanted against ours and got what we were looking for.”

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(York) - Posted 5 years ago

The great Julie. Thanks for your review and we hope you enjoy your new car.

Posted 5 years ago

“This is our first experience of Kia, we were so pleased with our visit we bought a car off zJoseph Dowdall that day, SGPetch have been great and will get all our custom going forward”

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(Richmond) - Posted 5 years ago

Thats great to hear Gillian. Thanks for taking the time to leave us a review.

Posted 5 years ago

“Fantastic service throughout. Everything clearly explained. I felt my needs were listened to which led to me finding the perfect car for me.”

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(Darlington) - Posted 5 years ago

Thats great to hear Kate, Thanks for leaving us a review.

Posted 5 years ago

“Excellent service. Friendly sales person Les who was helpful, professional and trustworthy.”

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(Richmond) - Posted 5 years ago

Thanks for leaving us a review Mark

Posted 5 years ago

“S G Petch managed to find me the car I wanted. Everything went very smoothly and after sales contact was appreciated. Thank you.”

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(York) - Posted 5 years ago

Thats great to hear Wendy, Thanks for leaving a review.

Posted 5 years ago

“The most straightforward van we have ever bought. Glyn Hewitt was spot on.”

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(Darlington) - Posted 5 years ago

Thanks for leaving a review Justin.

Posted 5 years ago

“Excellent service very friendly”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Joseph.

Posted 5 years ago

“Adam grant car sales both attentive, considerate and efficient. He does what he promises. Petch carry family owner traditions which is always helpful.”

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(Durham) - Posted 5 years ago

Hi Roy, Thanks for taking the time to leave us a review.

Posted 5 years ago

“I recently purchased a Kia Sportage from SG Petch Richmond.This is the 2nd car I’ve bought from this garage.The service I received from Joseph the salesman was excellent.He was very professional throughout and I was very pleased with everything.I would definitely recommend buying a car from this garage to my family and friends.Thank you. George Bailes.”

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(Richmond) - Posted 5 years ago

Thats great to hear George. Thanks for leaving a review and your continued custom.

Posted 5 years ago

“My experience at SG Petch was amazing . Paul did everything in his power to help us and we are very happy with our car . Nothing was too much trouble for him”

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(Darlington) - Posted 5 years ago

Thats great to hear Karen. Thanks for leaving a review.

Posted 5 years ago

“Thank you Ryan for your great service.”

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(Darlington) - Posted 5 years ago

Thanks for leaving a review Sophie.

Posted 5 years ago

“Kevin was very professional, helpful and not pushy. He worked out a deal that met my needs. Kevin offered multiple options and explained them in detail. This is the second car I have bought from SG Petch, they always provide a quick and professional service. Thank you.”

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(Darlington) - Posted 5 years ago

Thats great to hear Carl. Thanks for leaving us a review and your continued custom.

Posted 5 years ago

“Very efficient sales manager, understood all of my motoring needs. Car ready to pick up on time despite these troubling times. All controls explained at pick up.”

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(South Bank) - Posted 5 years ago

Thanks for leaving us a review Ian, we hope you enjoy your new car.

Posted 5 years ago

“Excellent service as usual, love my new car.”

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(Middlesbrough) - Posted 5 years ago

Brilliant to hear Peter. Thanks for leaving us a review.

Posted 5 years ago

“Great service, friendly and helpful staff”

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(Middlesbrough) - Posted 5 years ago

Thanks Joseph, we hope you enjoy your new car.

Posted 5 years ago

“James was very nice , wasn't pushy, would recommend your garage to friends.”

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(York) - Posted 5 years ago

Thanks for leaving us a review Graham, we hope you enjoy your new car.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews