SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“agreed vehicle deal and that's exactly what we got.”

Helpful Report

(Darlington) - Posted 8 years ago

“Excellent customer service”

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(Richmond) - Posted 8 years ago

“We dealt with Gary winteringham and he was so understanding and very helpful which made a big difference he got us a great deal so we are very pleased Would recommend highly”

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(York) - Posted 8 years ago

“Mike Whitaker as always was courteous,efficient and understanding of what I wanted.”

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(York) - Posted 8 years ago

“After a phone call informing us of the launch of the new Mazda 2 Sports model my husband and I paid a visit to the garage. Darren Borland explained everything about the new model without any sales pressure and left it to us to make a decision. The process of buying was smooth and hassle free, Darren kept us informed, Derrick Hendrerson the sales manager oversaw the whole process and Dave, the finance guy explained everything in great detail. It all made buying the car a pleasure, which I am delighted with.”

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(Durham) - Posted 8 years ago

“I was looking for a small city car for my wife and went to SG Petch in Darlington. I was greeted by the saleslady Yvonne who greeted me on arrival and i chose to buy a hyundi i10. the process was trouble free and every question was answered . Yvonne saw the sale through from start to finish which made a smoother transaction. Very happy with the service and the car.”

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(Darlington) - Posted 8 years ago

“Professional, friendly and knowledgeable, without being pushy.”

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(Durham) - Posted 8 years ago

“No pressure”

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(Middlesbrough) - Posted 8 years ago

“I was very impressed by the sales dept at S G Petch York, especially Martin Phillips who i dealt with throughout. I got the car i wanted, and a part exchange deal agreeable to all. The car was ready for me to pick up on the date and time agreed, and Martin explained all the features of my car clearly and thoroughly. I also purchased some extra's for the car and found the parts staff courteous and knowledgeable.”

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(York) - Posted 8 years ago

“Very friendly helpful service. Kept in informed at all time with what was going on with the delay in receiving my car.”

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(Darlington) - Posted 8 years ago

“The whole experience of getting a new car after my original car was written off by a careless lady driver was was first class. From ordering a new car to delivery a week later was superb.”

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(Darlington) - Posted 8 years ago

“From the moment I walked in and made my initial enquiry to the moment I drove out in my new Land Rover I felt under no pressure or obligation, yet supported throughout. Impeccable service, great finance! Thanks Petch. Rachel Ewer.”

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(Richmond) - Posted 8 years ago

“We weren't really looking for two cars just one but after our experience with buying my wife a fiat 500 lounge I decided to have a look myself and bought another 500 this time a twinair "s". Kevin Jackson was our contact and he was very good with us. We have recommended SG Petch to friends and family as a great place to buy a car. Our intention is to use SG Petch to service and repair our cars, hopefully we have a similar great experience. PAul Sharpe YORK”

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(York) - Posted 8 years ago

“Gave friendly, helpful service at point of sale but disappointed the car was not fully serviced, as promised, when I collected it. Only partially serviced. I would think it usual to do full service at point of sale.”

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(Middlesbrough) - Posted 8 years ago

“Nothing was too much trouble - even when I didn't like the colour of the pickup when it was delivered (I blame the Nissan website! Caymen Blue? Midnight blue! It was almost black!) However - the sales team were very professional and just sorted it out for me! And now I have a shiny Savannah Yellow (gold) pickup instead!”

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(Durham) - Posted 8 years ago

“The sales staff are amazing. Alan copeland was my salesman and was excellent throughout the whole process including a aftersales issue I had with the windscreen. Derek was also very helpful in sorting me a courtesy car.”

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(Durham) - Posted 8 years ago

“From beginning to end, the purchase of the car was easy and painless. Mike kept us fully informed of what was happening and his humour was at an appropriate level.”

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(Darlington) - Posted 8 years ago

“Excellent service nothing was too much trouble! Definitely use again and recommend!”

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Posted 8 years ago

“Excellent service, nothing was too much trouble! Will definitely buy from again Kevin is a star!”

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(Darlington) - Posted 8 years ago

“Well I'm sort of happy the sales Girl Abby Richardson is brilliant at her job there is nothing she can't do to make you happy with your sale .But my car had a Electrical failure 6 days after I picked up the car & now the garage have had it longer than me.”

SG Petch 5 star review on 13th June 2017

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(Middlesbrough) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews