SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine,,courteous and helpful,all somewhat spoilt by the fact that the whole transaction took over one month because of various delays.”

Helpful Report

(Durham) - Posted 8 years ago

“They got me the exact car I wanted!”

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Posted 8 years ago

“Great staff always happy to help and always go above and beyond, highly recommend!”

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(Middlesbrough) - Posted 8 years ago

“SG Petch were able to guide me with my purchase, this made the whole process much easier.”

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(York) - Posted 8 years ago

“very helpfull,relaxed approach and understanding our requiremnts”

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(Durham) - Posted 8 years ago

“Friendly, efficient service. Every aspect of the purchase of the vehicle was made easy”

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(York) - Posted 8 years ago

“Staff were very welcoming, professional and extremely helpful. I found exactly what I was looking for in my new car and they were great with my trade in vehicle as well.”

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(Richmond) - Posted 8 years ago

“Informed and unbiased advice on choice of vehicle. No pressure and generous test drive time.”

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(Darlington) - Posted 8 years ago

“I went in to consider buying a used car. The salesman, George, was most helpful and knowledgeable. He conducted himself in a very professional manner and I was so impressed I decided to switch marques to Kia. I am very pleased with the speed and efficiency of the purchase and part exchange. I would not hesitate to recommend them to anyone considering a new or used car.”

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(York) - Posted 8 years ago

“Excellent service.”

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(York) - Posted 8 years ago

“Kevin Jackson at York branch was extremely helpful without being pushy. He explained everything clearly so it was understood fully without complicated jargon. Customer communication between first looking/enquiry to collecting car was dealt with very professionally. His brother Wayne in finance was equally helpful. The experience buying from them was so good that my husband came back a week later and bought a Fiat 500 sport that Kevin managed to organise to be brought down from your Darlington branch.”

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(York) - Posted 8 years ago

“Good information, no pressure, genuine staff”

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(Durham) - Posted 8 years ago

“From the moment my wife and I entered the dealership we were made very welcome. We were asked what we were looking for and our initial comments were listened to. We were provided with quotes as requested to enable us to make an informed decision as to the best method to finance the purchase. The various options were fully explained to us. We were sure of the model we wanted to buy but we were taken for a test drive to ensure that the car would meet our needs. The order was taken and we agreed a delivery date that suited both of us. We were kept fully advised along the way from order to handover and knew exactly what we needed to provide for the finance agreement. At handover we were given a full explanation of the controls as the car was new to us and we were welcomed back a week later when we had a few questions. Nothing seemed to be too much trouble at all. This is the first time we have bought a brand new car and the experience was wonderful.”

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(York) - Posted 8 years ago

“From start to finish buying the car was a pleasure. We weren't 'pounced on' but help, particularly Colin Hodgeson was most helpful”

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(Durham) - Posted 8 years ago

“Personal attention by Gareth definitely a valuable asset to Hyundai”

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(Middlesbrough) - Posted 8 years ago

“its the first car bought off sg petch ,impressed me with the extra fuel in the tank cheers for that alan”