SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

Tell us how SG Petch made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the start of the process to the end it was handled with professionalism and total clarity. A very happy experience.”

Helpful Report

(Darlington) - Posted 6 years ago

“Alan was amazing sorted everything out and made buying the car so quick and simple. Thankyou guys for everything my car is amazing and so were you guys thankyou.”

Helpful Report

(Durham) - Posted 6 years ago

“Excellent all round service, totally customer focused. Excellent range of cars. Special mention to Dan for his excellent customer service.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Good service all round. Sales team were good and didn' t feel pressured into making my decision. Car was ready to pick up when arranged.”

Helpful Report

(Durham) - Posted 6 years ago

“Great service a pleasure to deal with”

Helpful Report

(Darlington) - Posted 6 years ago

“Traded in our i20 for a newer model. The whole experience was better than we could have expected. We are now enjoying our new i20 and all thanks to the team at SGPetch .We must give a special mention to our sales executive Indie Singh for ensuring everything went totally perfect from start to finish. Christine and Malcolm Pearson”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Excellent service from Connor Burrell at SG Petch, would recommend Connor for his expertise and knowledge of Hyundai cars especially the Hyundai Ioniq. Communication was fantastic and delivery was perfect. My trust in car dealerships has been restored with this outstanding service.”

Helpful Report

(Durham) - Posted 6 years ago

“Bought from the Rep of Ireland. Guy provided all info and written assurances as required beforehand. He picked me up from the station, we did the paperwork and I was gone in 15 minutes. Very happy with the whole process.”

Helpful Report

(Darlington) - Posted 6 years ago

“Great service from Gary and the sales team. They listened to our requirements and put together a package that suited us.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Ryan was superb and everything was as promised. Picking me up from the station really helped on the day !”

Helpful Report

Posted 6 years ago

“Laura was great in showing me different models and knowing what I wanted to pay no pressure to make a quick decision”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Excellent customer service from Kevin Nelson. What a very nice gentleman. Car looks amazing on the Facebook page. Service was brilliant. Attention to my requirements was faultless. Best car purchase to date. Kevin also makes a great cup of tea. Would definitely recommend SG Petch and thanks again Kevin for the great customer service.”

SG Petch 5 star review on 26th April 2019

Helpful Report

Posted 6 years ago

“Excellent service from Craig Brown certainly helped me buy my fiat panda and answered my questions ,was personable and efficient”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Excellent customer service, my car arrived on the date agreed ready to drive away.”

Helpful Report

(Durham) - Posted 6 years ago

“I recently purchased a 2 year old Hyundai i10 SE 1.0 and cannot praise the garage enough for the service that I received. The service provided by the Sales Executive ( Ms Charlotte Jenkins) was exemplary. She made the purchase of a car completely hassle free. Very please with the overall service provided.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

“Emma helped me find the perfect car for me, a seat leon FR sport and its perfect. Fantastic service, highly recommend.”

Helpful Report

(Durham) - Posted 6 years ago

“Excellent second time buying a Nissan from SG Petch. Very professional and helpful sales person. No problems from start to finish. Love my new car.”

Helpful Report

(Durham) - Posted 6 years ago

“Great service which led to me driving from Oxfordshire to Durham to pick up my new car. Matthew was so helpful and provided videos as we weren’t able to view the car beforehand. He gave a fair price for our part exchange and the price of our new car was better than other dealers. Customer service was excellent all round and my new Seat Arona is lovely. Aftercare service is great too with Matthew available for any queries. Couldn’t fault anything and would definitely recommend SG Petch.”

Helpful Report

(Durham) - Posted 6 years ago

“Great customer service from Ryan Hill.”

Helpful Report

(Durham) - Posted 6 years ago

“Roger was very approachable and helpful.”

Helpful Report

(Durham) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,373 reviews