The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 522 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is always friendly, helpful and accommodating. Her stock is quality and every shoe has an element of comfort and style. Her response is always fast.”

Helpful Report

Posted 4 years ago

Yah, thanks so much, Anne, for your lovely review and rating. I really appreciate it. Carolx

Posted 4 years ago

“Fantastic shop for women with large feet who want to look fashionable. Great range and great service. Shoe shopping used to be torture-now it is fun!”

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Posted 4 years ago

Now that's an improvement ... from torture to fun! Thanks so much for your lovely review and rating. Carolx

Posted 4 years ago

“Fantastic customer service and shoes too of course 👠💛🥿💚👡”

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Posted 4 years ago

Woohoo, thanks so much Michelle. I really appreciate you taking the time to leave a review and, of course, for those five shiny stars! Carolx

Posted 4 years ago

“I love The Shoe Garden - I am always thrilled that I can pick any style and they are in my size. I love that there are so many original designs and they are affordable. Love love love this store 🌸”

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Posted 4 years ago

Oh, thanks for the love, Dominique. I am thrilled that you're thrilled! Carolx

Posted 4 years ago

“It is so nice to be able to walk into a shoe shop and actually have a choice of what to buy!”

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Posted 4 years ago

Yah, here's to gorgeous choices! Thanks so much for your review and five star rating, Kylie. Carolx

Posted 4 years ago

“Carol is such a wonderful soul! So helpful, genuinely invested in helping women find amazing shoes for long beautiful feet! Have been shopping with her since the beginning and have never been disappointed. Can’t wait to debut these heels at my hens! And add them to my extensive repertoire.”

The Shoe Garden 5 star review on 15th September 2020

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Posted 4 years ago

Oh, what a beautiful photo and what beautiful words. Thank you so much Nicole ... I so appreciate it. Carolx

Posted 4 years ago

“Carol goes out of her way to help, and she is always friendly and welcoming. Also, love the variety of shoes in my size!”

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Posted 4 years ago

Aw, thank you so much Lesley for your lovely review. I really appreciate it so much. Carolx

Posted 4 years ago

“This is a beautiful shop - light, airy and welcoming. There's the wonderful array of shoes that not only make your mouth water, they will also fit you!”

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Posted 4 years ago

Ha, ha ... yes! Shoes that are fabulous AND that fit. Thanks so much, Rose, for your lovely review and rating. Carolx

Posted 4 years ago

“I have large feet and often have trouble sourcing shoes that are not only comfortable but beautiful. I love that at The Shoe Garden I can have both! Carol is friendly, personable, prompt and gorgeous, making the whole shopping experience a delight and worthwhile. Thankyou Carol!! :-)”

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Posted 4 years ago

Oh, you're so welcome, Maree. Thank YOU for your beautiful words and I'm so glad you find The Shoe Garden shopping experience a delight. Carolx

Posted 4 years ago

“Excellent, friendly and personalised service from a small independent business”

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Posted 4 years ago

Thank you Louise! I'm proud to be a small independent business. I really appreciate your lovely words. Carolx

Posted 4 years ago

“I love this shop! I can always find plenty of beautiful, modern shoes, in my size, for my long, slender feet. It is so lovely to have so many choices. I invariably leave with more than one pair, which is great as I live on the Sunshine Coast. It is always worth the drive!”

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Posted 4 years ago

Yahhhh, so glad you can always find a gorgeous pair (or more), Wendy! Thanks so much for your lovely review. Carolx

Posted 4 years ago

“I’ve been a ‘long-footed’ woman with a shoe fetish, since the age of 10! Discovering The Shoe Garden was a liberating experience and one I continue to enjoy. Carol knows her stock and fit and provides exceptional customer service, consistently. I rarely purchase only one pair at a time and only wish my bank account would allow me free reign more regularly. I excitedly promote her gorgeous shop and shoes to all my long footed clients. ThankYOU Carol. 💓”

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Posted 4 years ago

Hi Zillah! Woohooo, thank so much for your ongoing promotion of my shop and for being such a gorgeous customer. Carolx

Posted 4 years ago

“Shopping at the Shoe Garden is the most wonderful experience, whether in store or online. The shoe are so beautiful and the service is amazing. I have been a Shoe Garden customer, since it opened, hence my beautiful collection of shoes ❤️❤️❤️”

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Posted 4 years ago

Yes, Cherie, I remember you visiting during my opening weekend so long ago now. Thank you so much for your amazing support and I'm so glad you have such a beautiful collection of shoes now. Carolx

Posted 4 years ago

“Finding shoes for my size 12 feet had always meant boring black or too-tight blisters until I discovered the Shoe Garden five years ago. I love getting Carol's emails and browsing the website, then popping down to the shop and coming away with a fabulous pair of sandals, wedges or boots. Never what I expected, but often wild and bold and uniques shoes! Thank you to Carol and the Shoe Garden for dressing my feet for many special occasions, and work and play everyday.”

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Posted 4 years ago

Oh Vicki, thank you for your gorgeous review. No more boring black or blisters ... yahhhhh! Carolx

Posted 4 years ago

“I have struggled to find nice shoes in my size my whole life. Carol's shop has been my 'go to' for most of my shoes/boots. The Shoe Garden is a delight to enter, and Carol is so helpful. Highly recommend!”

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Posted 4 years ago

Thank you so much for your lovely recommendation, Suzanne. I'm proud to be your 'go to' source of gorgeous shoes and boots! Carolx

Posted 4 years ago

“Best place to get shoes in Brisbane. I have to stop myself from buying new ones every month.”

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Posted 4 years ago

Thanks so much for your review and those five beautiful stars. I really appreciate it. Carolx

Posted 4 years ago

“Carol is the epitome of friendly efficiency. Nothing is too much trouble when shopping for fabulous shoes with Carol. Thank you Carol - from Cairns!”

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Posted 4 years ago

Hi Denise. Woohooo, thanks for your beautiful review. Always happy to help. Carolx

Posted 4 years ago

“The shoe garden is like a wonderland for the longer footed shopper. There’s a stylistically diverse range of options and Carol could not be more helpful and friendly.”

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Posted 4 years ago

Oh, I love that ... a "wonderland" ... thank you so much Nicole. Much appreciated. Carolx

Posted 4 years ago

“Love, love, LOVE The Shoe Garden. Only wish I'd discovered Carol sooner.”

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Posted 4 years ago

Thank you for all the love, Clare. Most appreciated. Carolx

Posted 4 years ago

“I discovered the Shoe Garden when it first opened and I thought it was my best kept secret BUT I had to share the love eventually. I've loved how easy it is to shop online. It's basically clicking a few buttons and bam!! Pretty shoes at your front door!! Love the convenience of it all!! Looking forward to what else Carol and CC have to offer in the near future!! #lovetheshoegarden”

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Posted 4 years ago

Ha, ha ... I'm glad you shared, Fee! Thank you so much for your gorgeous review. And I so love your hashtag. Here's mine: #lovemycustomers Carolx

Posted 4 years ago

The Shoe Garden is rated 5.0 based on 522 reviews