The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.99

5.0 Rating 593 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 593 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 26th June 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best selection of footwear & service you will receive anywhere - there should be more "Carols" in the world - whether you purchase each visit or not, you always leave this store feeling so happy - always recognized - never any pressure - honest comments - Many thanks Carol & "CC"”

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Posted 5 years ago

Oh Diane, you have totally made my day! Thank you for your beautiful words; they mean the world to me. Carolx

Posted 5 years ago

“Great products Excellent service”

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Posted 5 years ago

Thank you so much Anne for taking the time to share your feedback. I so appreciate it and those five shiny stars! Carolx

Posted 5 years ago

“One of my favourite shops anywhere! I am a Shoe Garden addict!!!”

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Posted 5 years ago

Well, you've totally made my day, Susannah! I'm so proud to be one of your favourite shops; thank you so much! Carolx

Posted 5 years ago

“Shopping at The Shoe Garden is a confidence boost. Started wearing size 11 shoes when I about 14 and couldn’t find anything in my small town. Ended hating my large feet and lost confidence in my self. Since finding the Shoe Garden I now love my feet and my gorgeous shoes.”

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Posted 5 years ago

Oh, this makes me so happy to read ... not the tough times about hating your feet and losing confidence (I hear that a lot) but the fact that you now love your feet and gorgeous shoes. Woohoo! Thanks for sharing! Carolx

Posted 5 years ago

“Very helpful & friendly”

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Posted 5 years ago

Hi Katherine! I'm so glad you enjoy your Shoe Garden shopping experience ... and thank you so much for the five stars! Carolx

Posted 5 years ago

“I live in a regional area and my shoes were received within 3 days of ordering. Great service!”

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Posted 5 years ago

Woohooo, I'm so glad your shoes arrived so quickly, Kirsti. Thanks so much for your review and those five shiny stars! Carolx

Posted 5 years ago

“Carol is incredibly helpful and friendly. I felt like I mattered to her and not just another mailorder customer. The service and delivery was prompt, and because we had a discussion before hand I got exactly the shoes & fit required.! Can not fault The Shoe Garden.”

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Posted 5 years ago

Hi Janet. That makes my day to know that you enjoyed your Shoe Garden online shopping experience so much. Thank you so much! Carolx

Posted 5 years ago

“I have been and proud customer shopping with Carol at the Shoe Garden for many years now. This is one of the most sensational stores looking after women with longer feet. Carol is so kind, caring and passionate about helping you find exactly what you are looking for. The service, the choice, the follow through I have found to always be far more than just 5 stars. You really should experience this for yourself, I promise you will not be disappointed. The only problem is I am never sure what I am more excited about now seeing the friendly and welcoming Carol, or her gorgeous dog CC who greets me every time or the actual fabulous shoes. I guess it is all of those things combined that creates the Shoe Garden memorable experience. Congratulations Carol on a brilliant business and thank you from us long feet women xxxxx”

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Posted 5 years ago

Oh Tracey, thank you so much for your beautiful words. You've taken my breath away! I really appreciate your ongoing support. Carolx

Posted 5 years ago

“I love The Shoe Garden. Carol is so kind and helpful but will also just let you browse at the amazing range of shoes.”

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Posted 5 years ago

Oh, thank you so much Helen for your kind words. I really appreciate them and for those five shiny stars! Carolx

Posted 5 years ago

“The shoe garden girls is much , much more . Shoes once was just a chore . Now the styles can drive a chick wild . So get in carols shop grab a pair that makes all others stare 💕✌️”

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Posted 5 years ago

How wonderful, Greer! Thank you so much for your gorgeous review ... here's to making everyone stare in awe of our gorgeous shoes! Carolx

Posted 5 years ago

“What an amazing place that always has so many gorgeous shoes in my size that it’s impossible to leave with only one pair. After most of my life struggling to find women’s shoes in my size, The Shoe Garden was like finding an oasis in the desert! I’ve been a customer since The Shoe Garden opened when I lived only 2 blocks away to living far away and ordering online...there is always sensational service and a warm welcome back from Carol and CC no matter how long in between visits!”

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Posted 5 years ago

Aw, thanks so much Megan. I love the image of being an oasis for women with long feet! Really appreciate your beautiful words. Carolx

Posted 5 years ago

“So love both of my pairs of new shoes. A wonderful fit the best delivery and at a very good price. What a pleasant experience all up. Thanks so much”

The Shoe Garden 5 star review on 17th September 2020

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Posted 5 years ago

Yah, glad you love your gorgeous new shoes, Bee. Thanks so much for taking the time to share your Shoe Garden experience. Carolx

Posted 5 years ago

“Excellent service and beautiful shoes, been shopping here since Carol first opened will continue to be a loyal customer and do tell all my lovely long footed friends too!”

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Posted 5 years ago

Heartfelt thanks, Aloma. Yes, you have been with me from the start and I so appreciate it. Thanks for spreading the word, too. Carolx

Posted 5 years ago

“As a lady that wears a size 12, fancy shoes are very hard to come by..Shoe Garden made all my shoe dreams come true and Carol is an absolute Angel.”

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Posted 5 years ago

Awww, I'm so happy I could make your shoe dreams come true, Alice. Here's to many more fancy shoes! Carolx

Posted 5 years ago

“I feel so lucky that I found Carol and Shoe Garden. I’d been trying to find lovely shoes in my size for years. I drop in and visit every time that I’m in Brisbane, but always feel confident buying online from home. I’d give 10 stars if it was possible! Andrea”

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Posted 5 years ago

Oh my, thank you so much Andrea. I appreciate your beautiful words so much. It's always lovely to see you. Carolx

Posted 5 years ago

“I love visiting The Shoe Garden - I walk away having had a nice chat, a pet with CC and usually two pairs of beautiful shoes. Carol takes care of her customers and offers wonderful products that fit your feet and your needs (pretty, stylish, comfortable, special... whatever you need in a shoe!). My favourite shoe store!”

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Posted 5 years ago

Yahhhh, thanks so much Carol. I'm so proud to be your favourite shoe store! Thanks for your kind words. Carol & CCx

Posted 5 years ago

“I have never been the the Shoe Garden and not bought a pair of shoes. In fact, I have been known to try on shoes too big for me. This was never possible before the Shoe Garden and a joy to behold!!! Carol is the Queen of retail; she remembers your name, your story, your shoe size and what you like! And she has a very cute dog!!!”

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Posted 5 years ago

Ha, ha ... many thanks from darling CC and myself, Kate! Shoes that are too big always make my customers smile. Carolx

Posted 5 years ago

“Excellent range, lovely customer service.”

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Posted 5 years ago

Woohooo, thanks heaps Alice! I am very grateful for those five shiny stars and your kind words. Carolx

Posted 5 years ago

“Lovely shop and lovely owner. Shoes are pretty good too!”

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Posted 5 years ago

Aw, thanks heaps Julie. I was so happy to read your review and rating. Appreciate you taking the time. Carolx

Posted 5 years ago

“I love the fact that when I go into your shop, I know I will be leaving with shoes that fit me, and that I have bought them because I like them and not because they are the only ones in the shop that fit!”

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Posted 5 years ago

Oh, that's so wonderful, Jacky! Shoes that fit AND are fabulous; I'm so grateful for your lovely words and rating. Thank you! Carolx

Posted 5 years ago

The Shoe Garden is rated 5.0 based on 593 reviews