Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a delight to receive my new purchases. Yet to receive my latest purchases though Kind regards and my thanks for your service And Happy New Year Deliah Anne Yvonne Beadle”

Helpful Report

Posted 9 years ago

“Great service once again - excellent communication, prompt delivery, well packaged & competitively priced - a winning combination! Thank you.”

Helpful Report

Posted 9 years ago

Hello, Thanks for your kind review, which will help potential customers to decide whether to use our services. We are delighted that you enjoyed shopping with us and we look forward to seeing you again when you next need footwear. Regards, Matthew @ Shoes International

Posted 9 years ago

“Ordered a pair of Mephisto's and had them shipped to me here in Japan. The shoes arrived quickly with a hand written note inside - a great personal touch! Always a smooth and pleasurable shopping experience.”

Helpful Report

Posted 9 years ago

Hello and thanks for your comments. We're delighted that you're pleased with our products and service. Best regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service - I have purchased Drapers slippers before so knew exactly what to expect, they are a good strong leather and stand up to harder wear, Shoes Int.pricing is always very competitive and well worth comparing with other suppliers. Thank you E, Hutson”

Helpful Report

Posted 9 years ago

Hello, Thanks for your comments, which will help prospective customers make a decision on whether to use our services. We're very pleased that the shopping experience proceeded smoothly and we hope that you will shop with us again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“From easy to use website to prompt delivery of exactly the slippers my husband insists on wearing, Shoes International cannot be faulted- even swift confirmation that I could change them if I had ordered the wrong size! ( happily they are right. ) Many thanks !”

Helpful Report

Posted 9 years ago

Hello, We greatly appreciate your feedback, which will help potential customers to decide whether to use our services. We're very pleased that your transaction proceeded smoothly and we hope that you will shop with us again in due course. Regards, Matthew @ Shoes International

Posted 9 years ago

“Order received promptly and very happy with Cotswold ankle boots Thank you”

Helpful Report

Posted 9 years ago

Dear Customer, Many thanks for your comments, which we hope will encourage potential customers to use our services. We're very glad that you had a good experience shopping with us and we look forward to seeing you again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service, prompt delivery, high quality product”

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Posted 9 years ago

Hello, We appreciate your comments, which will help prospective customers make a decision on whether to use our services. We're very pleased that you had a good shopping experience with us and we look forward to being of service once more in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“I have found a make and size that fits well and have received fantastic service”

Helpful Report

Posted 9 years ago

Dear Customer, We appreciate your comments, which we hope will encourage prospective customers to use our services. We're very pleased that you had a good shopping experience with us and we hope that you will shop with us again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service. Very happy.”

Helpful Report

Posted 9 years ago

Dear Customer, We greatly appreciate your feedback, which we hope will encourage prospective customers to use our services. We are pleased that the shopping experience proceeded smoothly and we look forward to being of service once more when you next need footwear. Regards, Matthew @ Shoes International

Posted 9 years ago

“Order received very quickly and well packaged. Thanks.”

Helpful Report

Posted 9 years ago

Dear Customer, We appreciate your kind feedback, which will help prospective customers make a decision on whether to use our services. We're very pleased that you enjoyed shopping with us and we look forward to seeing you again in due course. Regards, Matthew @ Shoes International

Posted 9 years ago

“After receiving my shoes I noticed that the laces were an odd size and length, I contacted the Company and within a very few days another pair of laces, correct size and length have been received. They were extremely helpful and I found that the correspondence was answered very quickly too. I absolutely recommend this company and their shoes.”

Helpful Report

Posted 9 years ago

Hello, thanks for your comments. We're glad you're happy with our service and we really appreciate the time you've taken to provide feedback. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent and very personal service.”

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Posted 9 years ago

Dear Customer, We greatly appreciate your feedback, which we hope will encourage prospective customers to use our services. We are delighted that you enjoyed shopping with us and we hope that you will shop with us again in the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service quick and I was made to feel special with the courtesy note in the shoe box.Will not shop anywhere else now i have found shoes that fit and such a good company.”

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Posted 9 years ago

Thanks very much for your feedback. We're glad you like the handwritten note, which many of our customers appreciate. Thanks for shopping with us and we very much hope to see you again the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“I have bought three pairs of £200+ Barker shoes from SI and have found them to be exceptionally helpful, friendly, responsive and 100% reliable. They are my first choice for all my footwear from now on. HIGHLY RECOMMENDED without any reservation!”

Helpful Report

Posted 9 years ago

Dear Customer, Thanks for taking the time to leave a review on our site. We are delighted to hear you got the shoes and that you appreciated the customer service you received. Your feedback is very important to us and to future customers who may look on trusting a new company with trepidation. Your kindness and reassurance will help us to continue to offer this high-quality service to customers both old and new. Thank you. Warmest regards, Matthew @ Shoes International

Posted 9 years ago

“very helpful staff, quick delivery, good choice and prices, will be using again soon”

Helpful Report

Posted 9 years ago

Dear Customer, We greatly appreciate your feedback, which will help potential customers to decide whether to use our services. We are pleased that the shopping experience proceeded smoothly and we hope to deal with you again when you next need footwear. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service”

Helpful Report

Posted 9 years ago

Hello, We appreciate your kind feedback, which we hope will encourage prospective customers to use our services. We're very pleased that the shopping experience proceeded smoothly and we look forward to seeing you again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Very quick delivery up to date email information. Great shoes Thank you”

Helpful Report

Posted 9 years ago

Hello, We greatly appreciate your feedback, which we hope will encourage potential customers to use our services. We're very glad that your transaction proceeded smoothly and we hope that you will shop with us again when you next need footwear. Regards, Matthew @ Shoes International

Posted 9 years ago

“I have been a customer for several years and have always had the best service, many thanks”

Helpful Report

Posted 9 years ago

Dear Customer, Thanks for your kind review, which will help prospective customers make a decision on whether to use our services. We're very pleased that you enjoyed shopping with us and we hope to deal with you again in the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“The service and feedback was first class. Zoe and Brian were both involved in sorting out a problem with my delivery. I was kept up to speed with all that was happening. I will most certainly use your company again.”

Helpful Report

Posted 9 years ago

Dear Customer, many thanks for your kind comments: Zoe and Brian are colleagues of mine and I agree that they are both extremely helpful and efficient and are great members of our team. Regards Matthew @ ShoesInternational

Posted 9 years ago

“Unfortunately the slippers were not suitable but the customer service was excellent.”

Helpful Report

Posted 9 years ago

Dear Customer, we're sorry the slippers weren't suitable but we're glad you were nonetheless happy with our customer service. Have a very merry Christmas and a safe New Year. Regards Matthew @ Pediwear

Posted 9 years ago

Shoes International is rated 4.9 based on 4,311 reviews