Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for some specific DM boots (Will in Black). I'd never heard of Shoes International before but found the boots I was looking for on the website. Plus they were lots cheaper that other sites I'd seen them on. So I ordered and I'm so pleased I did. The service was first rate and I had my boots the next day! They even had a personal compliment slip inside the box which was a lovely touch. Fantastic all round.”

Helpful Report

Posted 9 years ago

Dear customer, thanks very much for your review. We appreciate the time you have taken to provide this feedback and we are delighted to have been of service. We hope to see you again in the future and we thank you once more for your comments. Regards, Matthew @ Shoes International

Posted 9 years ago

“I'm very happy with the shoes. They were a perfect fit right out of the box and they look good with jeans as well as more formal attire. They're just what I was looking for. I tend to be very rough on shoes, so I hope they will hold up well over the long run.”

Helpful Report

Posted 9 years ago

Dear Customer, thanks for taking the time to review us - it's appreciated. We're very glad you're happy with the shoes. We stock a wide range and there is generally something appropriate for everybody within it. Thanks for your purchase and we hope to see you again. Regards, Matthew @ Shoes International

Posted 9 years ago

“Excellent service, very much appreciated a personal note from Zoe. Love the sandals as well. Thanks”

Helpful Report

Posted 9 years ago

Dear Customer, thanks for the review - we appreciate the time you have taken to leave feedback for us. We're glad you like the sandals and we hope that you will shop with us again. Best regards, Matthew @ Shoes International

Posted 9 years ago

“No shoes have yet been received - we have been told one pair will not be vailable until June and the other pair is still awaited - wrong size sent.”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review - we are very sorry that this order has had these problems. I understand that the wrong size was in a box marked with the correct size - however - we should have checked this before despatch which would have prevented this error. We then experienced further delay as we had to order another pair from Ecco for you. We try to offer our customers the full range of Ecco shoes - both from our warehouse and Ecco's stock. In the vast majority of cases we can obtain stock from Ecco within 2-3 days. I am sorry that this was not the case with your other pair - it is usual for there to be such a long wait. We are grateful to you for keeping the order and we hope this experience will not stop you ordering from us in future. Kind Regards Mike Small Shoes International

Posted 9 years ago

“I ordered 2 pairs of dr Martin loafers they arrived quicker than expected, excellent service and so comfy thank you so much”

Helpful Report

Posted 9 years ago

Dear Customer, thanks for the review, which we appreciate. Dr Martens are a great brand and a good seller - you can't go far wrong with them. We're glad you enjoyed shopping with us and we hope we can be of good service again in the future. Best regards, Matthew @ Shoes International

Posted 9 years ago

“I am always very satisfied with the service and quality of the shoes ordered.”

Helpful Report

Posted 9 years ago

Dear Customer, thanks for leaving feedback, which we appreciate. We are very happy that you're satisfied with our service. We do work hard to try to ensure that our customers are happy and that everything runs smoothly. We hope you love your shoes! Best regards, Matthew @ ShoesInternational

Posted 9 years ago

“Arrived quickly even during the Christmas rush with a little hand written with complements and best wishes”

Helpful Report

Posted 9 years ago

Hello, Many thanks for your comments, which we hope will encourage prospective customers to use our services. We're very glad that you had a good shopping experience with us and we look forward to being of service once more in the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“My husband loves these English-made slippers. Will not settle for anything else. My last order was in 2012. He wore them out. Re-ordered for Christmas this year 2015 which made him very happy. Good quality and service. Highly recommend. Will continue to order as long as they are available.”

Helpful Report

Posted 9 years ago

Hello, We appreciate your kind feedback, which will help potential customers to decide whether to use our services. We are pleased that your transaction proceeded smoothly and we hope that you will shop with us again in the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Good communication and range of footwear at good prices. Quick delivery.”

Helpful Report

Posted 9 years ago

Dear Customer, Many thanks for your comments, which we hope will encourage prospective customers to use our services. We are pleased that the shopping experience proceeded smoothly and we look forward to being of service once more when you next need footwear. Regards, Matthew @ Shoes International

Posted 9 years ago

“Great product which arrived in good time. Would use this company again”

Helpful Report

Posted 9 years ago

Hello, We appreciate your kind feedback, which will help prospective customers make a decision on whether to use our services. We're very pleased that your transaction proceeded smoothly and we hope that you will shop with us again in the near future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Very helpful staff. Prompt delivery. Caring company , I would have no problem recommending your company to friends and family.”

Helpful Report

Posted 9 years ago

“Although the shoes I wanted were not in stock, Shoes International kept me informed of their order on the supplier and, as soon as they received it, the shoes were dispatched to me. The price and service were excellent.”

Helpful Report

Posted 9 years ago

“Very happy as repeat customer for Padders men shoes. Delivery was fast and no problems.”

Helpful Report

Posted 9 years ago

“Excellent service. I will gladly do business with you again.”

Helpful Report

Posted 9 years ago

Dear Customer, Many thanks for your comments, which will help potential customers to decide whether to use our services. We are delighted that your transaction proceeded smoothly and we hope that you will shop with us again in the future. Regards, Matthew @ Shoes International

Posted 9 years ago

“Good service, fast delivery and good quality. 100% satisfied.”

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Posted 9 years ago

Saluit! Thanks for your comments, we are glad you are happy. Matthew @ Shoes International

Posted 9 years ago

“never had a problem with this company would highly recomend”

Helpful Report

Posted 9 years ago

Hello, thanks for the feedback and we hope you'll shop with us again. Regards, Matthew @ Shoes International

Posted 9 years ago

“These slippers were for a very fussy 93 year old. She was delighted with them”

Helpful Report

Posted 9 years ago

Hello, thanks for your feedback. We're glad the recipient was happy with the slippers! Regards, Matthew @ SI

Posted 9 years ago

“As always, great products, fantastic customer service, competitive prices & fast delivery. I couldn't ask for more! Highly recommended, thank you!”

Helpful Report

Posted 9 years ago

Thanks for your recommendation, we really appreciate it! We hope to see you again. Regards, Matthew @ SI

Posted 9 years ago

“I bought black suede fitflop shoes.The shoes fit well, look exactly as described and were promptly delivered. This was the only shop which had my size (UK5) I'll definitely shop at this site again!”

Helpful Report

Posted 9 years ago

Hello and thanks for the comments. We're glad we were able to provide you with what you wanted and we look forward to seeing you again. Regards, Matthew @ SI

Posted 9 years ago

“I had need of contacting the customer service team because of late delivery. They were polite, apologetic and very efficient. I received my order within two days of contacting them. Very happy with the service. Brilliant slippers too!”

Helpful Report

Posted 9 years ago

Hello and we're sorry about the delay you experienced. Thanks for your feedback and we're glad you love the slippers! Regards, Matthew @ Shoes International

Posted 9 years ago

Shoes International is rated 4.9 based on 4,311 reviews