Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“Would happily purchase again from Shoes International!”

Helpful Report

Posted 10 years ago

Dear Russell Thank you for taking the time to review our site. We are delighted to hear that you would would happily purchase from us again. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Hassle free online ordering, efficient dispatch & freight delivery to Australia. The hand written note of best wishes from the dispatcher is an appreciated old world touch of care in service. This is my fourth pair of Grisport shoes from Shoes International & I will definitely purchase from you in the future. Many thanks & best wishes, Peter, Broome Australia”

Helpful Report

Posted 10 years ago

Dear Peter, Thank you for your very kind Review. Your time and feedback is very much appreciated. We are delighted to hear that you felt your shopping experiences with us have always been positive ones. It is lovely to hear that you keep returning to us for your Grisport shoes. May I say you have excellent taste! I have a beautiful pair of Grisport boots and it is my favourite footwear. We look forward to welcoming you back in the future and if there is anything we can help or advise you on in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Prompt, flexible in changing delivery details and well priced. Couldn't ask for more”

Helpful Report

Posted 10 years ago

Dear John, Thank you for taking the time to leave feedback on our site. We are pleased to hear that you were happy with your shopping experience and we hope you will consider us for future footwear purchases. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Highly recommended!”

Helpful Report

Posted 10 years ago

Dear Oleg, Thank you for taking the time to leave feedback on our website. We hope you will shop with us again in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Great international service - quick and efficient. Shoes arrived well packed and within reasonable time and safely. Good range of shoes that are not available in my country and very pleased able to purchase from your site.”

Helpful Report

Posted 10 years ago

Dear Brenda, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Outstanding service and support. Quality shoes at competititive prices. Fast dispatch and delivery. Highly recommended.”

Helpful Report

Posted 10 years ago

Dear Chris, Thank you for your wonderful review on our site, We are delighted to hear how happy you were with our customer service. Your time and feedback is much appreciated. I hope your new footwear gives you many years of happy, comfortable and trouble-free wear. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“Whilst I had to wait for delivery of my shoes, this was as I was told, and I was given the option of cancelling the order, if I didn't want to wait.”

Helpful Report

Posted 10 years ago

Dear Derek, Thank you for your very kind review. Your time and feedback is very important to us. I am sorry to hear that your footwear wasn't immediately available but I hope they were worth the wait. May they bring you many years of happy, comfortable and trouble-free wear. Warmest Regards Adele Shoes International

Posted 10 years ago

“Good speedy service. Items as described.”

Helpful Report

Posted 10 years ago

Dear Margaret, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“My Hotter Slippers arrived in good time and were extremely well wrapped. I am completely satisfied with this transaction.”

Helpful Report

Posted 10 years ago

Dear Sylvia, Thank you for taking the time to leave us a very kind Review on our site. I am delighted to hear that you are happy with your new Hotter slippers. May they give you many years of happy and comfortable wear. We hope you will consider us for future footwear purchases, we look forward to welcoming you back. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Bit wary of buying shoes on line but delighted with result. Shoes were delivered in record time and were a perfect fit also accompanied by a little note from S.I. would certainly shop with this company again.”

Helpful Report

Posted 10 years ago

Dear Sylvia, Thank you for taking the time to give us your feedback on your shopping experience. We are delighted to hear that your trust in us paid off. I do understand how daunting it can be to invest your time and money into an unknown company and especially online. This is why we are so grateful for your feedback because it may help a future customer to make the decision to take a leap of faith and shop with us. So thank you for your time, kindness and custom. We look forward to welcoming you back in the future and we are here, if you need any help or advice in the meantime. Warmest Regards Adele Shoes International

Posted 10 years ago

“The Sorbothane Double Strike insole is by far the best product I have used to date. I am actually using this product for medical reasons having suffered a stroke in 2007. This specific product is so useful for me because it absorbs the weight of a step,but then releases the weight to form its original shape. Excellent for anybody with this type of problem and I'm sure for sporting activities aswell.”

Helpful Report

Posted 10 years ago

Dear David, Thank you for your lovely review. We really appreciate your time and feedback. It is very kind of you to share your experience and recommendation of the Sorbothane Insole. It is excellent news that it is helping you with your balance and stability. Warmest Regards Adele. Shoes International.

Posted 10 years ago

“Arrived quickly. Product was as I expected. I'd use the site again”

Helpful Report

Posted 10 years ago

Dear Joan, Thank you for taking the time to review our site. We are pleased to hear you are happy with your purchase and with the service you received. We look forward to welcoming you back again and if there is anything we can help or advise you on in the meantime, please do let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very pleased with service very happy with bag I ordered thankyou”

Helpful Report

Posted 10 years ago

Dear Denise, Thank you for your kind review, we really appreciate your time and feedback. We are delighted to hear that you are pleased with your new bag. I hope you will consider us for future footwear and accessory purchases. :o) Warmest Regards Adele Shoes (and bags) International.

Posted 10 years ago

“I've used shoes international twice now , the service has been excellent thank you”

Helpful Report

Posted 10 years ago

Dear Debbie, Thank you for your lovely review. We are delighted to hear that you are a repeat customer and that you are happy with the service we provide. We look forward to helping you with future footwear needs and we are always here if you need advice on sizing or availability. Warmest Regards Adele Shoes International

Posted 10 years ago

“I ordered shoes, got them delivered free and on time (ish) the price was ok, basically they did what they said. I get the same type of shoes frequently because I have problems with my feet, some sort of discount would encourage me to check their prices first. Regards Barbara Murray”

Helpful Report

Posted 10 years ago

Dear Mrs Murray, Thank you for taking the time to review our site. We are pleased to hear that you were satisfied with your purchase and the service you received. As a valued customer we will send you regular E-mails with advance notice of our sales and frequently we have discount codes which will help reduce the cost of future pairs. We appreciate your time and feedback and hope to welcome you back very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

“I had to send my order back due to a change of mind. It was several weeks after I had placed the order but there was no problem returning them and receiving the refund. Thank you very much for the excellent service.”

Helpful Report

Posted 10 years ago

Dear Angus. Thank you for taking the time to review your latest shopping experience with us. I am sorry that the shoes weren't exactly what you were hoping for but it was our pleasure to help when you returned them. I hope you will shop with us again and we can hopefully find exactly the right shoes for you. If you should need any help or advice on style, size, fitting or availability, please just ask. Warmest Regards Adele Shoes International

Posted 10 years ago

“Very happy with all my purchased, so far I bought from you 4 pairs of shoes. Once I needed an assistance from your customer service, they were more than helpful and friendly. I keep coming back. Thank you for your service.”

Helpful Report

Posted 10 years ago

Dear Milena, Thank you for your very kind review of your shopping experience with us. I am delighted to hear that you found our customer service helpful and friendly. We strive to make contacting us as positive an experience as possible. Its lovely to hear that you keep returning to us and we look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Excellent service all-round.”

Helpful Report

Posted 10 years ago

Dear Neale, Thank you for taking the time to review your recent shopping experience with us. We are delighted to hear that you were happy with your purchase and the customer service you received. We hope you will consider shopping with us again in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Hello. Everything ok. Your staff helps a lot & give answer on all my question. Thanks”

Helpful Report

Posted 10 years ago

Dear Dmitry, Thank you for your review. We appreciate your time and feedback on the customer service you received. We are delighted to hear that you were happy with your experience and we look forward to welcoming you back in the future Warmest Regards Adele Shoes International

Posted 10 years ago

“Shoes as described. Delivered quickly. Excellent service. Many thanks.”

Helpful Report

Posted 10 years ago

Dear Susan, Thank you for your lovely review. We are delighted to hear that you were happy with all aspects of your shopping experience with us. We appreciate your time and feedback and look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews