Shoes International Reviews

Name: Shoes International
Address: 24 Westgate, Halifax
Rating: 4.89

4.9 Rating 4,311 Reviews

98 %

of reviewers recommend Shoes International

4.9

Based on 4,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 1777 608

Email:

sales@shoesinternational.co.uk

Location:

24 Westgate
Halifax
HX1 1DJ

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Shoes International 5 star review on 9th August 2022

I recently ordered a pair of DM (Adelaide) Henrietta Oxford shoes direct from DM's own website in their clearance sales - but they are only offering the Oxblood version in the sales. In fact the only other colour you can get direct from them (albeit full RRP price of £100/pair) are the Black ones. Through my online browsing, I found Shoes International (SI) and they're offering the DMs at £15 cheaper than full RRP! Plus they're offering the shoes in their original range of three colours (Oxblood, Black and Oak)! Because I am madly in love with the shoes, I ordered two pairs in the colour I don't already own. Having said that, I was fully prepared for SI to come back to me and say "sorry the manufacturer has stopped the Oak version, would you like to cancel it or order a different colour" etc etc etc... I put in my order on a Friday 5 August, by Monday 8 August I received an email telling me to expect delivery in 14 working days. Then yesterday Tuesday 23 August, I got an email telling me they've shipped my shoes and by 15:50 Wednesday 24 August I received delivery of both shoes!!! I am totally over the moon with the service... just BRILLIANT! I mean I have had no need to contact and communicate with them direct, but from reading all reviews I can imagine they'd be super efficient and super helpful! I would definitely be using SI again in the future and will honestly, "from bottom of my heart" kind, be recommending them to friends! Well done guys and keep up the good service! I love the personalised message in the box too! Note: (a) Chaps... despite the shoes being marketed for ladies... don't be scared, they're not too feminine and the heels are only about 1.5"! (b) If you are in between sizes (and have wide-ish feet) you ought to round it up to the next size up. In fact I originally ordered size UK6.5 when I ordered direct from DM but had to return it and re-ordered size UK7, because the shoes are a bit narrow. All in all, if you love the look of the shoes... go for it! I thoroughly recommend them and definitely recommend Shoes International!!!

Shoes International 5 star review on 24th August 2016

Mr Said, England

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my order arrived on time wrapped well shall use them again well done.”

Helpful Report

Posted 10 years ago

Dear Nancy, Thank you for your very kind review, we really do appreciate your time and feedback. We are delighted to hear that you will be shopping with us again. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Speedy delivery, even contained a compliments slip with a handwritten note, impressive in these days of automation. I would order again from this company.”

Helpful Report

Posted 10 years ago

Dear Karen, Thank you for your very kind review, we really do appreciate your time and feedback. It is nice to know not just what we are doing wrong but the little touches that our customers like and appreciate. Because in an ongoing effort to change and improve, its good to know what needs to stay the same. We are delighted to hear that you will be shopping with us again. We look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Quick and efficient, very pleased with service and products.”

Helpful Report

Posted 10 years ago

Dear Patricia, Thank you for taking the time to leave us a very kind review. We are pleased to hear that you were happy with your purchase and with the service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

“I was extremely pleased with the whole process from start to finish. Excellent and swift turnover and free delivery. My shoes are just what I wanted and I will definitely use this company again. Thank you”

Helpful Report

Posted 10 years ago

Dear Gillian, Thank you for your lovely review. We are delighted to hear that you are happy with your whole shopping experience and especially that your shoes were everything you wanted. I wish you many years of happy, comfortable and troublefree wear from them. Its lovely to hear that you will be shopping with us again and we certainly look forward to welcoming you back. Warmest Regards Adele Shoes International

Posted 10 years ago

“Two pairs of shoes delivered via courier with pre warning text messages when to expect them which was really handy. Very pleased with quality and speed from order to completion.”

Helpful Report

Posted 10 years ago

Dear Sal, Thank you for your very kind review, we really do appreciate your time and feedback. It is lovely for us to hear that the whole delivery process ran smoothly because while we have no control once it leaves us, we do take the speed of our deliveries very seriously. We look forward to being of service to you again very soon Warmest Regards Adele Pediwear

Posted 10 years ago

“Once again 100% happy. Brilliant service. Top end products”

Helpful Report

Posted 10 years ago

Dear Kath, Thank you for your lovely review, we really do appreciate your time and feedback. We are delighted to hear that you are happy with our service and your purchases. We look forward to welcoming you back in the future and trust that we can maintain our "100% happy" record. :o) Warmest Regards Adele Shoes International

Posted 10 years ago

“Once again 100% happy. Brilliant service. Top end products”

Helpful Report

Posted 10 years ago

“I ordered a pair of Dr Martens shoes in size 5. They arrived quickly, but unfortunately they were too big, so I returned them and requested a size 4. Again they arrived quickly, but were too small. As there were no half sizes available, I returned them and requested a refund, which was promptly given. I can thoroughly recommend Shoes International - they are a pleasure to deal with, and their end to end process is excellent.”

Helpful Report

Posted 10 years ago

Dear Glenda, Thank you for taking the time to leave us your review. I am so sorry to hear that you were between sizes and were unable to find the perfect pair of shoes. How frustrating! It was our pleasure to help you and we are always here if you need us to help you track down that elusive perfect pair in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Having ordered several pairs of shows in more than one size I had excellent service, advice on shoe sizes and prompt refunds on returns. Thank you.”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for your very kind review. Your time and feedback are very important to us. We are delighted to hear that your whole shopping experience with us ran smoothly and that you were happy with the customer service you received. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“This is the second time I have ordered from Shoes International and am extremely pleased with both the price and speed of delivery. One point that I would really love to make - well done to whoever packages up your parcels - they are immaculately wrapped up, it's almost like receiving a Christmas present! I will definitely order from you again. Thanks”

Helpful Report

Posted 10 years ago

Dear Sonia, Thank you very much for your lovely review. We are delighted to hear that you were happy with your whole shopping experience with us. I will pass your compliment to Louise who certainly does pack the parcels beautifully. It is amazing how she knows exactly how much paper to cut so the ends fold in perfectly, as you say, a definite bonus at Christmas and birthdays. :) We really do appreciate your time and feedback. Warmest Regards Adele Shoes International

Posted 10 years ago

“I ordered some shoes and service was excellent.”

Helpful Report

Posted 10 years ago

Dear Sandra, Thank you for reviewing your shopping experience with us. We are delighted to hear that you are happy with your purchases and the customer service you received. We look forward to welcoming you back in the future and if there is anything we can help you with in the meantime, please let us know. Warmest Regards Adele Shoes International

Posted 10 years ago

“Nice shoes, good price, well wrapped package with a personal hand-written message inside. This was a good online experience for me and I have ' bookmarked ' Shoes International for future purchases.”

Helpful Report

Posted 10 years ago

Dear Agnes, Thank you for your lovely review. And how wonderful to hear that you have bookmarked us to return again. We certainly look forward to welcoming you back. We are delighted to hear that you were happy with your shopping experience with us and we hope this will be the first of many. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Everything just fine, thanks!”

Helpful Report

Posted 10 years ago

Dear Customer, We appreciate your time and feedback on your recent purchase from us. We are delighted to hear that you were happy with your purchase and the customer service you received. Warmest Regards Adele

Posted 10 years ago

“Very good shoes and as usual great service from Shoes International - they are always great to deal with”

Helpful Report

Posted 10 years ago

Dear Ray, Thank you for your very kind review, we appreciate your time and feedback. We are delighted to hear you are happy with your new shoes and hope you have many years of happy and comfortable wear from them. We look forward to welcoming you back very soon. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Fast dispatch & delivery. Excellent communications, will definitely buy from again. Many thanks.”

Helpful Report

Posted 10 years ago

Dear Colin, Thank you for your lovely review. We are delighted to hear that you will be shopping with us again and we certainly look forward to welcoming you back. We really appreciate your time and feedback. Warmest Regards Adele Shoes International.

Posted 10 years ago

“The footwear I usually get had become unavailable so thought I'd try these. They are very similar and possibly more comfy. Very pleased to have found them.”

Helpful Report

Posted 10 years ago

Dear Barrie, Thank you for taking the time to leave feedback on our service. I am delighted to hear that because of a happy accident you bought shoes that are possible more comfortable than the style you had originally looked for. Sometimes fate is great! I hope your new shoes give you many years of happy and comfortable wear and we look forward to welcoming you back for their replacements. If not before. :) Warmest Regards Adele

Posted 10 years ago

“used the site because they had the shoes I wanted”

Helpful Report

Posted 10 years ago

Dear Customer, Thank you for taking the time to leave us a review. We are pleased to hear that you got the shoes that you wanted and that you were happy with the overall service that you received. I hope that you will visit us again in the future and we can make your purchase a five star shopping experience for you. Warmest Regards Adele Shoes International

Posted 10 years ago

“Item was as shown, comfortable and good value for money”

Helpful Report

Posted 10 years ago

Dear Nancie, Thank you for taking the time to review your shopping experience. We are please to hear that you were happy with your purchase and look forward to welcoming you back in the future. Warmest Regards Adele Shoes International.

Posted 10 years ago

“Quick, professional and responsive service. All queries answered promptly, goods arrived when promised, no issues whatsoever.”

Helpful Report

Posted 10 years ago

Dear Alan, Thank you for taking the time to review our customer service. We are delighted to hear that you had a very positive shopping experience with us and that you are happy with your purchases. Warmest Regards Adele Shoes International

Posted 10 years ago

“Handbag was well packaged and arrived within the specified time. I am very happy with the service and the price! Will use again.”

Helpful Report

Posted 10 years ago

Dear Teresa, Thank you for your review on our site. We are delighted to hear that you are happy with your handbag and that it arrived quickly. We look forward to welcoming you back in the future. Warmest Regards Adele Shoes International

Posted 10 years ago

Shoes International is rated 4.9 based on 4,311 reviews