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Gentleman's Gazette LLC Reviews

4.8 Rating 511 Reviews
94 %
of reviewers recommend Gentleman's Gazette LLC
Company Reviews Product Reviews
8,741
 Questions Insights Metrics Info
4.8
Based on 511 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Gentleman\'s Gazette LLC Reviews
Visit Website

Phone:

6519642222

Email:

contact@gentlemansgazette.com

Location:

2101, Hennepin Avenue S
Minneapolis
55405

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Bruce
Verified Buyer
“Another great product from Fort Belvedere!”
Helpful Report
Posted 2 years ago
Thank you for your trust and support for Fort Belvedere. :)
Posted 2 years ago
Paul
Verified Buyer
“Ordered the edelweiss boutonniere from Fort Belvedere. Very nicely made, looks extremely well. I was surprised when it arrived in a well crafted box, even that appeals to my meticulous nature. Will definitely be ordering more products from the Gentlemans gazette.”
Gentleman's Gazette LLC 5 star review on 24th December 2022 Gentleman's Gazette LLC 5 star review on 24th December 2022
Helpful Report
Posted 2 years ago
Oh wow! We're truly very happy to hear that you liked your purchase, Paul. Thank you so much for trusting Fort Belvedere with your needs. :)
Posted 2 years ago
Gary
Verified Buyer
“As always, Gentleman's Gazette's Products Are The Best!!!! Customer For Life!!!! Gary L. Atwater”
Helpful Report
Posted 2 years ago
We're truly very grateful to have you as a customer for life, Gary! Thank you so much for choosing Fort Belvedere.
Posted 2 years ago
David T
Verified Buyer
“The quality of the products is impressive, and the videos help with good advice”
Helpful Report
Posted 2 years ago
Thank you for your support! We're glad you find value in our work. We aim to keep inspiring gentlemen like yourself in the art of classic menswear and style.
Posted 2 years ago
Ned
Verified Buyer
“I am a big fan of your work over all platforms. Fort Belvedere products are top-notch. I ordered Peccary Gloves Cashmere Lined Waterproof in Chamois Yellow Fort Belvedere and couldn't be happier. Most impressive of all is your customer service. At first, I ordered a size 10 but after trying them they felt a bit big. I've contacted your customer service and Suzana was very helpful, kind, and professional offering to exchange them for size 9.5. Thank you very much, and can't wait to order some beautiful socks and pocket squares from Fort Belvedere. Kind regards, Ned”
Helpful Report
Posted 2 years ago
Thank you for your support! We're glad you find value in our work. We aim to keep inspiring gentlemen like yourself in the art of classic menswear and style. We also aim to provide you with the best shopping experience and we're super happy to hear that Suzane was able to help you out with your exchange. :)
Posted 2 years ago
Azizul
Verified Buyer
“Excellent gloves and spectacular service. The gloves came in a beautiful green box and I was elated when I saw and felt them for the first time. The denim blue is gorgeous and the periwinkle peeking at the fingers where sublime. The green quirks look great with this color combination and work as advertised. The fir is perfect at 8 inches and it fits like, well, an excellent glove should. The Napa leather is soft and the cashmere lining is luxurious and molds to one's hand very well, considering it's a lined leather glove. Alas, my horror when I found a small tear on the right-hand glove. I contacted them and was worried about the order. To my surprise, Alex contacted me the next day and I explained the situation to her with pictures to collaborate while we were in correspondence. She put all my worries to rest and expedited an exchange immediately and told me to keep the pair I was sent. I was astounded by the service and promptness of action and was assured that this was the service afforded when corresponding with them. I am truly amazed and thankful for the product developed that comes with such excellent customer care and professional understanding. Truly magnificent, and thanks again, Alex. On top of all, these beautiful, and touchscreen functional gloves are the best I've ever owned. Will certainly be doing much future business with such an excellent team.”
Helpful Report
Posted 2 years ago
We truly value your shopping experience, Azizul, and we also aim to provide our customers with world-class service. We appreciate you for being patient throughout the process and for allowing us to make things right with you. Overall, your happiness and satisfaction is what matters to our business. Thank you so much for choosing Fort Belvedere!
Posted 2 years ago
W R
Verified Buyer
“Great source for special items you won't find anywhere else!”
Helpful Report
Posted 2 years ago
Thank you so much for your recommendation! We truly appreciate your trust and support.
Posted 2 years ago
Priscilla
Verified Buyer
“My credit card got charge for 2 pairs of socks. The amount of 80.00. As of 12/20/22 I still only receive 1 pair. Don’t understand why my card was charge if I dedidnt receive second pair”
Helpful Report
Posted 2 years ago
We're sorry to hear that there are missing items from your order, Priscilla. Thank you for reaching out to us through email so we can make things right with you. We've already processed the fulfillment of the missing items from your order and it will ship out soon. Again, we apologize for the trouble and thank you for letting us know so we can make things right.
Posted 2 years ago
David
Verified Buyer
“Incredibly poor service. Ordered a Diamond bow tie on 12/4/2022, but instead, they made a mistake and sent me the incorrect traditional butterfly bow tie on 12/12/2022. I contacted customer service immediately to point out the mistake and that I had an event on 12/25/2022. Customer service said there was a discrepancy and would send out the correct bow tie and update me with the new tracking number. A week passed and no updates. I send a follow-up email and no reply. I then call their support line and they tell me, " oh, I remember this support ticket. We have to make a new order to send out the correct bow tie. It should be sent out in about 2 days." Seriously? Sounds like if I didn't call this mistake would not get resolved as promised or take an extraordinarily long time. I then asked, "will I receive the bow tie before my event on 12/25?" They tell me, "no, I can't guarantee delivery by 12/25 for your event. You should find a back-up. " No option for express delivery to fix the mistake they made. I now have to order a diamond bow tie from another online retailer. Fortunately, the other retailer can guarantee delivery by the end of the week before 12/25. Absolutely, terrible customer service. Customer service didn't care they made a mistake and weren't active in trying to resolve the issue promptly knowing the customer has an event coming up. Resending out the correct bow tie should not require the customer to follow up several times and take over a week to fulfill. On top of that, not offering an express shipping option to at least try and get me my bow tie by my event date is unacceptable, especially for such an expensive item. I would recommend looking elsewhere for high quality formal accessories. There are plenty of other retailers that provide the same quality of bow ties that deliver superior service to Gentleman's Gazette.”
Helpful Report
Posted 2 years ago
David, I am sorry to hear about the poor experience that you received throughout the buying and exchange process. Rest assured that it is not lost on us. I personally will give you a call later today to discuss this. We value you as a customer, and should have taken your deadline regarding your event more seriously. I reviewed the purchasing and customer service timeline myself and there is no reason why we should not have been able to get you your correct bow tie in a quick manner. We dropped the ball, and for that I sincerely apologize. You should never have had to reach out multiple times. We should have been on top of things and made the experience as quick and painless for you as possible, and we did not. I will make sure this gets resolved. Again, I apologize for the experience that you had an d look forward to speaking about this with you and making it right. -Nathan Price, Operations Manager
Posted 2 years ago
Michael L
Verified Buyer
“I appreciate the information and products available on your website. GG Fort Belvedere products high quality, beautiful presentation.”
Helpful Report
Posted 2 years ago
Thank you, Michael! We're glad you find value in our work. We aim to keep inspiring gentlemen like yourself in the art of classic menswear and style. :-)
Posted 2 years ago
Babatunde
Verified Buyer
“The customer service was impeccable. The personnel was friendly courteous and very knowledgeable. I stumbled upon the YouTube channel about 3 yes now and was an instant subscriber. They’ve really helped my dress ups, and pointed out where I could be better with my assembles. For instance, I had pre-knotted bow ties all my life until now. Lol”
Helpful Report
Posted 2 years ago
Thank you for sharing your experience with us, Babatunde! We strive to ensure customers like you are happy and satisfied not just with our products but also with the services we provide. We're glad we hit the mark for you. :-)
Posted 2 years ago
Donald
Verified Buyer
“These gloves are of excellent quality which is as expected for products purchased from Fort Belvedere. Very comfortable since the sizing is closer to actual size instead of just medium and large. They are beautiful and immediately enhance whatever you're wearing when you go out. I will be purchasing a leather pair next.”
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to leave us feedback on the gloves, Donald! We strive ti make sure every customer like you, is satisfied and happy with their purchases. :-)
Posted 2 years ago
Hally A
Verified Buyer
“Very helpful articles which I routinely consult.”
Helpful Report
Posted 2 years ago
Thank you for your support, Hally! We're glad you find value in our work. We aim to keep inspiring gentlemen like yourself in the art of classic menswear and style. :-)
Posted 2 years ago
Peter S
Verified Buyer
“Having been a fan of the Gentleman's Gazette for some time, I wasn't surprised to find that the items I ordered from them were of top quality. You are doing a valuable service by keeping elegance alive in menswear.”
Helpful Report
Posted 2 years ago
Thank you for your support! We're glad you find value in our work. We aim to keep inspiring gentlemen like yourself in the art of classic menswear and style. Thanks again for your trust and support!
Posted 2 years ago
Greg S
Verified Buyer
“I love the Gentleman’s Gazette! The videos are entertaining and informative. I have been recently inspired to update my wardrobe with a few purchases from the Fort Belvedere shop. Keep up the good work with the channel and I’ll keep being inspired.”
Gentleman's Gazette LLC 5 star review on 14th December 2022 Gentleman's Gazette LLC 5 star review on 14th December 2022
Helpful Report
Posted 2 years ago
We're happy to hear that you find value in our work, Greg! We hope to continue inspiring gentlemen like you with our videos and items. Thanks again for your trust and support!
Posted 2 years ago
William
Verified Buyer
“I purchased a single end bow tie. The quality of the merchandise is excellent. However, I believe that i ordered the wrong length as I didn’t have adequate tie to wrap it securely under the collar.”
Helpful Report
Posted 2 years ago
Thanks so much for sharing your feedback with us, William! We're glad that you liked the tie. :-)
Posted 2 years ago
James
Verified Buyer
“Way Too Small!”
Helpful Report
Posted 2 years ago
Hi James, we're sorry to hear that you didn't like your purchase. We'd like to better understand the situation and further discuss it with you. One of our customer care consultants will reach out to you via email.
Posted 2 years ago
David
Verified Buyer
“Some interesting articles, often with poor editing.”
Helpful Report
Posted 2 years ago
We appreciate you taking the time to share your feedback, David. We strive to continuously improve and you'll notice that soon. :-)
Posted 2 years ago
Dhruv
Verified Buyer
“Everything went smoothly. I did receive a notification that my order my delayed but ended up receiving my order on time anyways. Bit weird, but happy to have received my order without any hitches”
Helpful Report
Posted 2 years ago
Thank you for letting us know that everything went smoothly, Dhruv!
Posted 2 years ago
Lorraine V
Verified Buyer
“I order three socks and it was delivered fast. Even though I received two socks, I call costumer service and they respond fast. The person of costumer service was friendly and attentive. The website was easy to navigate. The socks are high quality.”
Helpful Report
Posted 2 years ago
It was a pleasure to help you, Lorraine! We're happy to provide the best shopping experience.
Posted 2 years ago
Gentleman's Gazette LLC is rated 4.8 based on 511 reviews
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