Shop4Whisky.com Reviews

Name: Shop4Whisky.com
Address: Sutherland Inn, Fountain Sq, Brora, Sutherland, Scotland
Rating: 4.53

4.5 Rating 358 Reviews

87 %

of reviewers recommend Shop4Whisky.com

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Phone:

01408 622 093

Location:

Sutherland Inn, Fountain Sq, Brora
Sutherland, Scotland
KW9 6NX

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for delivery due w/c 13/12/2020.Don't reply to messages.What more?”

Helpful Report

Posted 3 years ago

“I bought a bottle of Glenfiddich 12 years old. it tasted nothing like the real thing and I suspect was a counterfeit. Hence good price may be? Asked for a refund but no response . Wouldn’t touch them with barge pole.”

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Posted 4 years ago

“I placed an order November 30, 2019. Despite several emails and messages on Facebook I have not receive any explanation or feedback regarding the delivery. It is now January 9, 2020 and still no delivery.”

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Posted 4 years ago

“Disgraceful service, ordered two bottles of Whiskey over a week ago, the money was collected immediately, heard nothing since. Tried 3 different phone numbers none are answered, one number goes to an answer phone where a mobile number is given out, problem is the number is incorrect.left two emails, no reply. Terrible service.”

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Posted 4 years ago

“Placed an order, and then I sent them a Facebook message enquiring about how long delivery might take. No response. Rang them. No response and no ability to leave message. Emailed. No response. Facebook messaged again and rang 2 more times. No response. As I live in Australia it is not cheap to call the UK, and this was ordered as a gift and I was worried as there was no despatch email. Luckily item arrived but hugely frustrating dealing with a company that blantantly ignores you.”

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Posted 4 years ago

“I made an order of $300+ (£220), was told the order was "dispatched" in an email, and no product ever arrived. Five emails over two months went unreturned. No word, no product, money gone.”

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Posted 5 years ago

“Very aweful service and delivery. I ordered over £500 worth of whisky from their that appeared to be available before the Christmas 2017. After taking my money straight away, they told in the second week of Jan 2018 that they had ran out of the whisky I ordered and can give me a refund. Then a week after I agree to get a refund, I still have not received the money nor reply from them. Basically, they have helf £500 from me for over a month, without delivering the whisky they claimed to be available on their website. This experience has been a complete waste of time and my money.”

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Posted 6 years ago

“Ordered a bottle of Glengoyne 18 year for a Christmas gift. Money has been paid and I've sent several emails yet to be answered. No whiskey as of yet so I will keep waiting. Terrible service.”

Helpful Report

Posted 6 years ago

“Delivery sent to billing address. Fair play, might have been me but website would not accept a different delivery address. Eventually it did. Then confirmation email showed delivery was going to billing address at about 3.30 am. Sent urgent email (4am ish) saying, NO, please send to this delivery address. Next day email saying dispatched- nothing about my email so 3 email and 3 phone calls, no response. Then 9 pm , response- nothing to be done, order gone out. Nobody answers the phone! Worst service i have ever had. The £165 whisky arrived at billing address. I now have to get it to the birthday boy - late. Necer again!!”

Helpful Report

Posted 6 years ago

“Paid money - no goods- no response to e-mails no answer on the phone- scam- DO NOT USE”

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Posted 6 years ago

“I never received the Scotch I ordered. The Seller has not responded to numerous e-mails in over 2 weeks.”

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Posted 7 years ago

“I never received my package and email bounces back that is advertised. It's a scam. $300 down the drain.”

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Posted 7 years ago

“After 3 months no whisky and no money back. Very bad service.”

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Posted 9 years ago

“you want review,what about delivering the whisky first”

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Posted 9 years ago

“Order placed 8 days ago and no delivery or message left at delivery address. Please sort. C. Bruce.”

Helpful Report

Posted 9 years ago

“Very poor experience so far. It's been 5 days since I purchased the whiskey and I have not received the product. There has been no update on dispatch or delivery. Mails have not been responded to even though the mail from Shop4whiskey says reply to it for enquiries. If I don't receive the product in next couple of days I shall raise dispute with my bank to get my money back.”

Helpful Report

Posted 9 years ago

“Today is the 28th, the order was placed and acknowledged on 20th, the goods have not arrived.”

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Posted 10 years ago

“A totally incompetent outfit, do not take notice of delivery requests, Do not reply to emails, when they do its far too late to be of any use. STAY WELL CLEAR IS MY ADVICE”

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Posted 10 years ago

“Ordered over a week ago and still haven't received my order.”

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Posted 10 years ago

“Lack of information is biggest problem. Order and money accepted, only to be followed by email 3 days later saying out of stock! Order eventually delivered but dreadful after sales service.”

Helpful Report

Posted 10 years ago

Shop4Whisky.com is rated 4.5 based on 358 reviews