“I am a huge classic TV fan, and I got great service when ordering on Shout Factory.com. I got my shows within a week; I've been able to fill gaps in my Dragnet and Adam-12 library, along with the entire run of M Squad. I look forward to more classic TV releases.”
“I had a great experience with you guys. You have always been a top notch team and have been allowing me to relive my childhood memories by releasing some of the old stuff from back in the 90s as well as other stuff. Looking forward to doing business with you guys again soon.”
“I've been very pleased with Shout Factory, they are constantly finding and offering forgotten classics, often on Blue-ray. Very handy and good customer service, too.”
“I love shopping at ShoutFactory.com. Shipping is always fast, and it's nice to get many of the items I pre-order 2-4 weeks before general release, sometimes even with exclusive bonus items.”
“I never have problems, my orders are processed fast and ship even faster!
The few times I've had questions, the email response was great and helpful to my needs.”
“Shout factory is the only release company I buy from directly because of the pre-order extras. The site is easy to navigate and I can quickly jump to the new release section. I've never had a problem finding what I've bee looking for from Shout. Their shipping practices have improved dramatically and are very reliable. My only complaint is the infrequency/rarity of promo codes for orders”
“Ever since I purchased "Ghost Story" ShoutFactory continues to release some of my favorite movies on blu-ray and DVD. Not just any movies, but the cult classics that I love very much. If I could, I'd buy them ALL :) Their shipping and customer service is great!”
“Great selection of films and television series. Easy to use site. Very prompt with shipments, including preorders with great items to be had. Big fan of them, especially their Scream Factory line of films.”
“ShoutFactory.com is an excellent online store. The website is pretty easy to navigate making it simple to order cult,horror,&music movies on DVD and Blu-Ray. They also seem to have customer service representives on hand or within day to answer your questions related to purchases. I recently asked a question and quickly got an answer. That was excellent customer service from an excellent online store!”
“it is obvious that this company handles each transaction with care, and any concern with respect and efficiency. film collectors can bet on visions of art, quality products, and an overall stellar experience - from the cart, to your doorstep.”