Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to contact the exchange department but nobody will send me the correct telephone number or email address”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you for the review and I am sorry to hear this, we have no other communication from yourself but our very easy returns/exchange guide can be found using the link below: https://www.shuperb.co.uk/returns-i5 You are also welcome to call us on 0116 326 0605 and we will be more than happy to talk you through the exchange process on the telephone. Kindest regards, Sonal.

Posted 1 year ago

“Great choices and prices at Shuperb. I had to rerun my shoes as the slip on didn’t hold my heel well.”

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Posted 1 year ago

“Amazing Skechers trainers. Yet to use them but the buying experience was simple and quick I will use again if I need to. Thanks Shuperb!”

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Posted 1 year ago

“Smooth transaction from start to finish with online purchase Very professional company with excellent customer service”

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Posted 1 year ago

“Needed this colour for upcoming wedding,more competitive priced than anywhere else.beaitiful sandal as you expect from remonte and so comfortable”

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Posted 1 year ago

“Great price spot on product super delivery many thanks”

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Posted 1 year ago

“Perfect, quick delivery”

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Posted 1 year ago

“Great service. Arrived really quickly. Perfect!”

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Posted 1 year ago

“Love them”

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Posted 1 year ago

“Excellent, quick delivery good price will use again”

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Posted 1 year ago

“Arrived on time. Lovely Hush Puppies at a good price.”

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Posted 1 year ago

“They were very professional and I received exactly what I wanted. Thank you so much.”

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Posted 1 year ago

“I ordered some shoes. The courier delivered them. They are good.”

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Posted 1 year ago

“Easy to order, arrived earlier than expected, product perfect”

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Posted 1 year ago

“Very quick and very reasonable delivery, and fab boots”

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Posted 1 year ago

“Very pleased with the Shuv clogs (just as in the photo online) which arrived packaged well and very speedily.”

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Posted 1 year ago

“Just what I wanted”

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Posted 1 year ago

“Ordered 2 pairs of mens brogues on offer. Arrived well packaged but 1 pair was faulty. Sent them by their returns portal explaining I needed replacement in a week as shoes were for my wedding. This did not happen I had to purchase elsewhere. I requested refund and only part was made I had to request a full refund! Terrible customer service did not believe even with photos that the shoes were faulty due to manufacturing fault. It has taken 3 weeks to sort out. Would not recommend at all. Was made to feel the damage was my fault when it was found to be manufacturing fault! Never again....awful company who have no regard for consumer rights. Update been added by company to revise the review to reflect positive feedback!”

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Posted 1 year ago

“Good quality and so very comfortable”

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Posted 1 year ago

“Service was first class, ordered boots which arrived promptly. Problem was they were a different colour to the ones advertised on website, ones advertised were a cherry brown not light tan so i have returned them and am looking forward to getting my money back, would definitely use shuperb again thogh, good service, cheers Paul”

Helpful Report

Posted 1 year ago

Shuperb is rated 4.7 based on 17,701 reviews