Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am extremely pleased with the service given by Shuperb. Unfortunately, and most disappointingly, I had to return the two pairs of boots as they were not wide enough for me. I am now awaiting the refund for these.”

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Posted 3 years ago

“Very nice shoes, love the style!”

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Posted 3 years ago

“I have ordered a few times now from superb dispatch items quickly great prices on all shoes compared to other companies will definitely be checking this company again when looking for a particular type of shoe!”

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Posted 3 years ago

“Loved the boots I bought and they were such a good price. Would highly recommend.”

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Posted 3 years ago

“Can’t review. Never arrived!”

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Posted 3 years ago

Dear Justine, Thank you for the review and I am sorry to hear this, I have looked into this with Royal Mail, they did attempt to deliver the parcel on 31/10 but no one was available. I have since rearranged this on your behalf and they will now attempt delivery on Monday 7th November, all the details have been sent to your email address. Please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 3 years ago

“Love these shoes. Very efficient & prompt service from Shuperb.”

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Posted 3 years ago

“Great service great customer service”

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Posted 3 years ago

“Really good choice & service”

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Posted 3 years ago

“Unfortunately I had to send the boots back as they were to narrow”

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Posted 3 years ago

“My boots were too large I returned them on the 29th and have requested a size 4 instead, but I have no confirmation or any emails.”

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Posted 3 years ago

Dear Rosalyn, Thank you for the review and I am sorry the pair were too large; I can confirm the return was received on 03/11 and we did send you an email to confirm this. We are in the process of sending the exchange pair to you, we will be sure to confirm dispatch via email and provide your new tracking reference. Apologies for any inconvenience caused and please do let us know if you need anything else. Kindest Regards, Sonal.

Posted 3 years ago

“Efficient, affordable and fast delivery, I couldn’t ask for more. Very happy to recommend to my friends.”

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Posted 3 years ago

“Very nice shoes for the money”

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Posted 3 years ago

“Good item, would buy again when needed.”

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Posted 3 years ago

“Arrived swiftly. We'll packed. Sadly one pair to be returned as too big. Would use again.”

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Posted 3 years ago

“My son first loved his shoes, then hated them just as I'd got him dressed ready for school. The guys at Shuperb were great, understood my problem and swapped the shoes within days. Nice peeps to really friendly and helpful. Ill be back!”

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Posted 3 years ago

“Ordered two pairs of fitflops for planned winter sun break- both as expected - “gold” ones a bit more glittery than photo😂”

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Posted 3 years ago

“Easy to order quick delivery good price for the type of boots I like”

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Posted 3 years ago

“The shoes are fine. The delivery of the items, for which I paid £2.99 for delivery in 2-3 days actually took 8 days Not the service I paid for and no help from Shuperb except to say 'they are busy'.”

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Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry there was a delay in receiving your order, the Royal Mail Industrial Strikes have led to some internal delays. I am pleased you have now received your order, once again, I am sincerely sorry for the delay, and we do appreciate your patience and support with the strikes. Kindest Regards, Sonal.

Posted 3 years ago

“Overall happy with purchase and ease of returning one item and not being bombarded with emails. Took a little longer than expected, but wasn't really an issue.”

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Posted 3 years ago

“Dear Sirs..what a pair of shoes...excellent ...delivered on time..Can you pls send me a number so that i can pay you next week , as i have to be away from the 17th to the 30th November..You have a new Fan..many Thank...will look at Boots next !!Ian”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews