Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

Write Your review

Tell us how Shuperb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service , sent back for a change in size , no response of receiving the boots, only lots of wasted time in contacting them did they then no replacement sent as yet ! 3 weeks !”

Helpful Report

Posted 2 years ago

Dear Richard, Thank you for the review and I am sorry for any delay in processing your exchange, we will always endeavour to process returns as quickly as possible. In exceptional circumstances, whereby we need to order a specific pair/size in it can take slightly longer. I can see the exchange pair was delivered to you today, we thank you for your patience and once again sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I LOVE this site. It’s now a firm favourite and ‘go to’ for shoes. The flip flops are gorgeousness personified.”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“Great shoes, easy ordering, fast delivery”

Helpful Report

Posted 2 years ago

“Very good quality, cheap and well packaged!”

Helpful Report

Posted 2 years ago

“Excellent boots and comfortable and well made will be buying the brown boots next. Thank you”

Helpful Report

Posted 2 years ago

“Fast delivery brilliant quality great value for money 💵”

Helpful Report

Posted 2 years ago

“Great style,fit and comfort with excellent longevity.”

Helpful Report

Posted 2 years ago

“Good value..even better service!”

Helpful Report

Posted 2 years ago

“Great”

Helpful Report

Posted 2 years ago

“Communication throughout process very good and very happy with my shoes, fit is perfect.”

Helpful Report

Posted 2 years ago

“Ordered 2 pairs one for my husband and one for my son for a wedding and the both of them are very happy with them”

Helpful Report

Posted 2 years ago

“Shuperb emailed me when this item was back in stock - ordered them and was delighted with the service - kept up to date with order and despatch and received them when stated definitely use Shuperb again”

Helpful Report

Posted 2 years ago

“Really lightweight and soooooo comfy”

Helpful Report

Posted 2 years ago

“Easy ordering and delivery but unfortunately had to send back as the product was far too small. Returns and re-ordering was also simple.”

Helpful Report

Posted 2 years ago

Hi Helen, Thank you for the review and I am sorry to hear the pair did not fit as expected, unfortunately, the sizing is what is given by the manufacturer and not set by us. We have since received the pair back and your request for an exchange, we will be sure to have the larger size sent out promptly and provide your new tracking reference via email. Please do get in touch if you need any further assistance. Kindest Regards, Sonal.

Posted 2 years ago

“No problem with ordering and pleased with my purchase”

Helpful Report

Posted 2 years ago

“Excellent, Impressive, Can't fault. Thank you.”

Helpful Report

Posted 2 years ago

“Beautiful slippers, very comfortable and they look really stylish too. I would definitely recommend these slippers.”

Helpful Report

Posted 2 years ago

“A quick and easy transaction”

Helpful Report

Posted 2 years ago

“These shoes were lovely but unfortunately too big as they are of a generous size. Wanted a smaller size but out of stock so chose another brand which are perfect. Easy and quick ordering and delivery is super fast. Still waiting for a refund for the first pair return but should arrive soon.”

Helpful Report

Posted 2 years ago

Shuperb is rated 4.7 based on 17,701 reviews