Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery,sandals perfect”

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Posted 2 years ago

“Very good products and service”

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Posted 2 years ago

“Love these so comfortable highly recommended”

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Posted 2 years ago

“good price and just what i wanted, kept me informed for delivery and was quick.”

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Posted 2 years ago

“I'm so glad I found this site, lots of great choice and great prices, easy to order, arrived quickly and just what I wanted for a hiking holiday, a great pair of hiking sandals that weren't a stupid price, great.”

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Posted 2 years ago

“Prompt dispatch. Very happy with purchase. Thank you.”

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Posted 2 years ago

“Fast delivery, however the shoes I ordered were returned. Using the I bought at the time of purchase. Confirmation that shoes have been received. Still waiting for my refund 2 weeks later???”

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Posted 2 years ago

Dear Jayne, Thank you for the review and I am sorry for any delay in processing your refund. We will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“I love my short green wellies.Very comfortable, stylish and easy to put on and take off. Absolute bargain.”

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Posted 2 years ago

“Great service lovely shoes”

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Posted 2 years ago

“After attempting to buy shoes from several different retailers. Shuperb were the only company to, 1 send the correct size 2 supply the quality as described 3 deliver on time”

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Posted 2 years ago

“Excellent quality & fast delivery”

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Posted 2 years ago

“Not received any refund yet for the shoes I returned”

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Posted 2 years ago

Dear Debbie, Thank you for the review and I am sorry for any delay in processing your refund. We will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Great price and delivery much cheaper than otherretailers”

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Posted 2 years ago

“Very swift delivery. The sandals were gorgeous. Very sift and very comfortable”

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Posted 2 years ago

“Amazing boots! I now have a second pair as i wore them so much. Brilliant for walking the dogs. They don’t crack and always keep your feet dry. 100% even better now with the grips on the bottom. I’ve bought many different brands of welly boots, but these are by far the best.”

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Posted 2 years ago

“I'm still waiting for a refund. I sent the shoes straight back but I haven't had an email to stay you have received them. I have a receipt for the postage.”

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Posted 2 years ago

“Ordered 2 pairs of Skechers but unfortunately neither fit so had to return them both. I had email on 8th February to say they had been received back at Shuperb but I am still waiting for my refund as at 1st March 🙄”

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Posted 2 years ago

Dear Elaine, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer but this has been refunded for you, we processed this back to your original payment method on 28/02/23. We thank you for your patience, please do let us know if you need any further assistance and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“Unfortunately the Trainer’s were not what i wanted . Retuned them on the 13th Feb still waiting my refund . Phoned poor customer service didn’t want to know . Still waiting for refund ..”

Helpful Report

Posted 2 years ago

Dear Melina, Thank you for the review and I am sorry to hear the pair was not as expected or for any delay in processing your refund. We will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer but this has been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 2 years ago

“These are lovely wellington boots, I’ve got wide feet, and they are comfortable, they look good too, So Thankyou superb, I would definitely recommend”

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Posted 2 years ago

“Delighted with my purchase. Will definitely buy from Shuperb again.”

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Posted 2 years ago

Shuperb is rated 4.7 based on 17,701 reviews