Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent shoes, at a very reasonable price”

Helpful Report

Posted 3 years ago

“Good communication but perhaps would recommend they do not use Royal Mail in the future as they were very delayed in getting to me.”

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Posted 3 years ago

“Very cheap boots, also received a faulty pair, requested return and waiting for long time to proceed, returned item but refund is taking too long, very unprofessional customer service team.”

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Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances for example if a pair needs to be checked for a fault, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“The boots are great, good quality and just what I wanted. Would have given 5 stars if not for late delivery. My only complaint is they took 10 days to arrive from date of order and NOT the 2-3 working days as advertised. Not sure if this was the fault of the Post Office, Shuperb or both”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry for the delay in receiving your order, the Royal Mail Industrial Strikes have led to some internal delays, they are doing all they can to clear the backlog and get the parcels delivered. I am pleased you now have your boots and we do appreciate your patience and support with the strikes, once again, please accept my sincerest apologies for the delay. Kindest Regards, Sonal.

Posted 3 years ago

“Arrived promptly. Boots as described. 2 for 1 was great value.”

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Posted 3 years ago

“Ease of ordering, quick delivery but best of all extremely comfortable. Totally recommend.”

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Posted 3 years ago

“Love my boots! very good colour exactly as in photograph comfy but stylish”

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Posted 3 years ago

“Easy online ordering , delivery on time and the boots a super classy . A big thumbs up from me 👍”

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Posted 3 years ago

“Love my boots very quick delivery excellent service”

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Posted 3 years ago

“Love the boots, will be wearing them very soon”

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Posted 3 years ago

“Ordered 2 pairs of Ugg slippersocks and really delighted with them. Ordering was easy and such a bonus to get the 2nd pair at a reduced rate! Delivery was despatched promptly but delayed by the postal strikes which no-one could foresee. Very happy with my purchase and would highly recommend Shuperb... they're superb!!”

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Posted 3 years ago

“I'm really pleased with my trainers i first bought boulevard shoes when i visited ilfracoombe and bought shoes i was really impressed would reccomend to anyone”

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Posted 3 years ago

“Great service from start to delivery. Shoes all wrapped up for my husbands birthday. Thanks”

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Posted 3 years ago

“Perfect fit, very smart and very comfortable. Thank you.”

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Posted 3 years ago

“Hi - these are very small - no where near UK7 - will return asap. Also link to returns policy/process not working”

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Posted 3 years ago

“Lovely shoes and fit really well.”

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Posted 3 years ago

“Brought these shoes for my son...he absolutely loves them. The quality is perfect”

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Posted 3 years ago

“I love my new boots”

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Posted 3 years ago

“Lovely boot. Good quality and very comfortable. Quick delivery. I would purchase from here again.”

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Posted 3 years ago

“Fast delivery, good prices. Thank you”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews