Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not only was delivery to the US faster than the local mail over here, the boots are AMAZING! I've ordered shoes and boots online in the past and have never been satisfied with the quality and the fit, until today! Thank you for an amazing product, from beginning to end.”

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Posted 3 years ago

“Really disappointed that the leather had a deep scratch. Have to send them back :-(”

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Posted 3 years ago

“Great and comfortable boots well made”

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Posted 3 years ago

“Brilliant service .definitely buy again. Thanks to all brilliant staff.”

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Posted 3 years ago

“Absolutely brilliant service .thank you to all staff.”

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Posted 3 years ago

“Easy to order received within 2days well packaged although shoes as described didn't fit,no fault of the company,as I had a prepaid label, easy to return 5 stars⭐⭐⭐⭐⭐”

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Posted 3 years ago

“Quick delivery and I love my Muck boots”

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Posted 3 years ago

“Such an easy process, Shuperb took my order, Kept me informed and delivered on time. Thank You Shuperb.”

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Posted 3 years ago

“Have to return as too narrow. Lovely looking boot though good quality”

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Posted 3 years ago

“Not received my order yet”

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Posted 3 years ago

Dear Deborah, Thank you for the review and I am sorry about this, we have experienced some delays with Royal Mail, due to the Industrial Strikes. I have looked into this with the carrier, your parcel currently with the local delivery office and is due for delivery today, 19/10. We do appreciate your support and patience with the current strikes, please do let us know if you need any further assistance and sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 3 years ago

“Took a week to get my shoes. Have paid for 48delivery.”

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Posted 3 years ago

Hi Martin, Thank you for the review and I am sorry about this, we have experienced some delays with Royal Mail, due to the Industrial Strikes. I am pleased you now have your order and we do appreciate your support and patience with the current strikes. Once again, sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 3 years ago

“Really pleased with these boots, good quality, great non slip sole and very comfortable and stylish”

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Posted 3 years ago

“Great service. Great price. Great shoes. Thanks”

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Posted 3 years ago

“Good value an arrived on time”

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Posted 3 years ago

“A very comfortable shoe and being leather was a bonus”

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Posted 3 years ago

“Very happy with ease of ordering and quick free delivery”

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Posted 3 years ago

“Very good service.”

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Posted 3 years ago

“Quick delivery, kept informed at every step. Shoes were great”

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Posted 3 years ago

“Efficient delivery and (pre-paid) return, however the boots had scuff marks on them and other issue with leather at top of boot. Tried to contact them using their phone and whatsapp links to get a full refund incl delivery return but neither worked which is annoying.”

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Posted 3 years ago

Dear Nicki, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. I am sorry you have not been able to get in touch, please can you kindly contact our Customer Services department via Email at cs@shuperb.co.uk, Telephone or Whats App us on 0116 326 0605 and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 3 years ago

“Great service great boots exactly what i wanted would use these again”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews