Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boots weren't packaged in their original box, I suspect I wasn't the first person to try them on. Apart from that, pretty much as expected.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I do hope the boots were to your liking. We occasionally repackage items if the original box has been damaged in storage or transit, so I am sorry you received the pair in plain packaging. Please feel free to get in touch if you need any assistance and once again I do apologise for any inconvenience caused here. Kindest Regards, Sonal.

Posted 3 years ago

“I ordered red and white fit flops size 4. Ordering was so easy, payment choices fabulous. And website was easy to use! Will definitely use this company again. They turned up super quick and my shoes are so comfy and look great.”

Helpful Report

Posted 3 years ago

“Shoes are lovely but too big.Not true to the sizes..”

Helpful Report

Posted 3 years ago

Dear Joy, Thank you for the review and I am sorry to hear this, all brands and styles can vary in their sizing. You are more than welcome to return the pair(s) for an exchange if you need a different size. We allow one free exchange per order and you can generate a prepaid returns label from the Shuperb website. I am sorry for any inconvenience caused here and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 3 years ago

“Excellant service and the nicest, comfiest pair of dressy sandals I've bought. Couldn't have chosen better in a shop. Will definitely use Shuperb again.”

Helpful Report

Posted 3 years ago

“Excellent service order process easy and the shoes were delivered very quickly. Excellent communications that kept me informed on the delivery”

Helpful Report

Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“quick delivery and before time.”

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Posted 3 years ago

“Good quality- good prices. Super delivery”

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Posted 3 years ago

“Really comfortable ankle boots in size 9 - rare!”

Helpful Report

Posted 3 years ago

“Lovely product, fast srvice”

Helpful Report

Posted 3 years ago

“I haven’t received these boots and paid for express post”

Helpful Report

Posted 3 years ago

Hi Donna, Thank you for the review and I am sorry to hear this, I have looked into this for you with Royal Mail and can see they did attempt to deliver the parcel on 21/04 as per the Express Delivery. Unfortunately, as no one was available to take the parcel in they will now reattempt delivery on 29/04 as per the redelivery request they have received. I do apologise for any inconvenience caused here and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 3 years ago

“Great service”

Helpful Report

Posted 3 years ago

“Shoes. Reasonable price ,seems to fit me, like em. Hopefully all fine”

Helpful Report

Posted 3 years ago

“Efficient service!”

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Posted 3 years ago

“So pleased with my order , quick delivery service. I recommended it.”

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Posted 3 years ago

“Good price made even better with a short term Easter discount and quick delivery. Can’t be much else you look for when buying online.”

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Posted 3 years ago

“Excellent service. Posted very promptly, well packaged. Cheaper on this site than other sites I found for same brand and model.”

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Posted 3 years ago

“Speedily delivered, just as I ordered. Always good value!”

Helpful Report

Posted 3 years ago

“Fast service. Just the product I wanted! Helpfully cancelled my first order in which I had made a mistake.”

Helpful Report

Posted 3 years ago

“Very pleased with sandals. Quick delivery. No problems. Excellent service.”

Helpful Report

Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews