Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality boots, prompt delivery no worries, very happy.”

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Posted 3 years ago

“Fast delivery great price would definitely buy again.”

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Posted 3 years ago

“Quick and efficient, good service 😀”

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Posted 3 years ago

“Delighted with my fitflops. Great price, arrived early, free postage. Great deal!!”

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Posted 3 years ago

“Good service .”

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Posted 3 years ago

“Perfect service. Product arrived quickly and was as described.”

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Posted 3 years ago

“Wonderful quality shoes. They are too large but you do not offer 1/2 sizes.”

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Posted 3 years ago

“Excellent exactly what I ordered arrived on time would use again and recommend to others”

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Posted 3 years ago

“Good online shoeshop!”

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Posted 3 years ago

“Love my new shoes, fit perfectly and so comfortable, I had to have a size smaller than normal, but really pleased with them”

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Posted 3 years ago

“Easy ordering and quick delivery .”

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Posted 3 years ago

“My only issue was having to pay £1 for a return postage label. But the service was fast and professional.”

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Posted 3 years ago

“Easy to order and delivered on time”

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Posted 3 years ago

“Excellent company to order from. Easy ordering, up to date delivery information and speedy delivery. I will be using Shuperb again.”

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Posted 3 years ago

“I have been trying to return an item, I have had no response, so disappointing.”

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Posted 3 years ago

Dear Jayne, Thank you for the review and I am sorry to hear this, we do not appear to have any correspondence from you hence why we have not responded. Please kindly contact us via email at cs@shuperb.co.uk or give us a call on 0116 326 0605 and we will be happy to talk you through our very easy returns process. Alternatively, our website has a step by step returns guide which can be found on the link below: https://www.shuperb.co.uk/returns-i5 Apologies for any inconvenience caused here. Kindest Regards, Sonal.

Posted 3 years ago

“Great fast service”

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Posted 3 years ago

“We are in the process of sending a pair of shoes back and have reordered a size larger. We are still waiting for a refund for the original pair so I will hold back on a full review till I receive a refund .”

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Posted 3 years ago

Dear Lee, Thank you for the review, we will always endeavour to process your return as quickly as possible and I can confirm this has been refunded for you. I do hope the larger sized pair fit and please do let us know if you need anything else. Kindest Regards, Sonal.

Posted 3 years ago

“Yet to be worn but looks good”

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Posted 3 years ago

“Really happy with my purchase for my wife, she loves to shop with Shuperb, she always finds the best deals with then and she will always buy her shoes from there.”

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Posted 3 years ago

“Excellent service from start to finish. Great item , immaculate condition and delivered very quickly.”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews