Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value , quick delivery and comfy shoes just what I needed”

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Posted 3 years ago

“Pleased with my order. Arrived quickly. And fits perfectly, was on offer so cheaper than anywhere else which was a bonus. Would order again!!”

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Posted 3 years ago

“Am waiting for a refund!🤠”

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Posted 3 years ago

Dear Robin, Thank you for the review. We will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“What an excellent experience! Quality product, bargain price, excellent admin, fast delivery! Will most certainly use again! Thank you”

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Posted 3 years ago

“Very good service arrived on time and shoes are as described definitely would us again”

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Posted 3 years ago

“I have had two pairs of these size 10 DEK plysols. Unfortunately these size 10 a smaller and tight on my toes. It is a problem with buying on line!”

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Posted 3 years ago

“First time buyer. Very happy with the shoes purchased. Great quality. Ordering was easy and delivery was as stated. Will certainly consider purchasing from Shuperb in the future”

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Posted 3 years ago

“Great service and comfy shoes”

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Posted 3 years ago

“Very poor. I request a refund. Or a replacement size 10 wide fitting shoes.”

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Posted 3 years ago

Dear Daniel, Thank you for the review and I am sorry to hear this, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via email at cs@shuperb.co.uk or give us a call on 0116 326 0605. Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 3 years ago

“Amazing Birkenstock’s at a great price. This is my second pair from them and wound buy again.”

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Posted 3 years ago

“Very disappointed with my shoes.”

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Posted 3 years ago

Dear Lynne, Thank you for the review and I am sorry to hear this, we will be more than happy to look into this for you. Please kindly respond to the email that I have sent directly to you at your soonest convenience, so we can get this resolved for you. Sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 3 years ago

“Easy to order and came quickly excellent quality I would thoroughly recommend them”

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Posted 3 years ago

“Very prompt service. However in silver, box said silver but sandals inside were gold. Item returned”

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Posted 3 years ago

Dear Susan, Thank you for the review, I am so sorry to hear this. I am currently investigating this for you and will be sure to provide an update as soon as possible. Once again, please accept my sincerest apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 3 years ago

“Great product and speedy delivery”

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Posted 3 years ago

“Definitely use this company again. Ordered Fitflops they arrived in a couple of days. Everything in perfect order. Would highly recommend Shuperb.”

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Posted 3 years ago

“Very pleased with the service and product of Shuperb”

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Posted 3 years ago

“Lovely sandals, arrived within days”

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Posted 3 years ago

Hi Jayne, Thank you for the review and I am pleased you are happy with your purchase and the service. Please do let us know if you need any further assistance or if there is anything we can do to improve your online shopping experience with us. Kindest Regards, Sonal.

Posted 3 years ago

“Excellent well Done”

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Posted 3 years ago

“The shoes looked great, but unfortunately very poor fit. I am a size 5 even with a standard fit, this was a wide fit and the shoes were still too small, they seem short, the width was fine. So I had to return them. Cannot fault the customer service - Sonal was great in emailing back. I am just waiting for the refund to be processed now, hopefully asap.”

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Posted 3 years ago

“Love my Fitflops. Excellent service. Thank you”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews