Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with the quick delivery ,and the price of my purchase . I had been looking for the trainers for some time and this was exactly what I wanted and at the best price”

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Posted 4 years ago

“Shuper Shuperb, no hassle, very comfortable pair of shoes.”

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Posted 4 years ago

“Great service and lovely quality boots.”

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Posted 4 years ago

“Beautiful green boots but ordered a size 8 and way too small and they dont do a size 9 so you must go up A size !!! So had to send back”

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Posted 4 years ago

Dear Debra, Thank you for the review and I am sorry to hear that the item has not fit, as you had expected. Unfortunately, all brands and styles can vary slightly with their sizing and the UK Size 8 is the largest we stock in this pair of Hush Puppies, we would have gladly exchanged the pair for a larger size if it was available. We have since received your return and we will process the refund as promptly as possible. Once again, I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Can't fault the product or the speed of delivery. Very fast, everything was superb from ease of ordering to receiving the shoes in 3 days, my fault wasn't in to collect them first delivery attempt. lol”

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Posted 4 years ago

“Brilliant service. Ordered shoes and they were here in a couple of days”

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Posted 4 years ago

“Good deal. Very fast delivery”

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Posted 4 years ago

“Good sizing, comfortable and perfect for walking the dog.”

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Posted 4 years ago

“My order was delivered within 48hrs of placing my request in original packaging, as promised ,could Not fault any part of ordering or prices paid , first time ordering from this company and would Definitely recommend , and will be back.”

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Posted 4 years ago

“Great company, good prices & fast delivery. Option to purchase a returns label a great addition!”

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Posted 4 years ago

“Ordering- easy & fast delivery. Love the boots - comfortable & keep feet super dry and warm when walking the dog.”

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Posted 4 years ago

“Good service,great bootswell packaged and arrived on time”

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Posted 4 years ago

“have only shopped with you nce but it was quickly received”

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Posted 4 years ago

“Arrived on time. Sketchers are so comfy . Well worth the money”

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Posted 4 years ago

“Returned these shoes over a week ago but still waiting for an acknowledgement of receipt or refund”

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Posted 4 years ago

Dear Customer, Thank you for the review and I am sorry to hear this, I have looked into this and we currently have no record of the return which is why we are yet to acknowledge this. Please can you kindly contact our Customer Services department via Email, Telephone or Whats App and we will be more than happy to investigate the matter? I am sorry for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 4 years ago

“fast effcient delivery!”

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Posted 4 years ago

“Superbly fashioned leather with an excellent sole and above all extremely comfortable.”

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Posted 4 years ago

“Lovely quality child reallto happy with them”

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Posted 4 years ago

“Great customer service - refunded an unsuitable pair of wellingtons without a murmur. New paid are just the ticket. Thanks team.”

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Posted 4 years ago

“Sadly had to return my boots- waiting for money back. Made well, but could not get on- advertised for wider leg & feet, so disappointed”

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Posted 4 years ago

Dear Alison, Thank you for the review and I am sorry to hear this the pair did not fit as expected, they are just advertised as being a regular fitting pair. I can confirm we have received the return and are currently processing the refund for you, we will do this as quickly as possible. Please accept my apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews