Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, quick service”

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Posted 4 years ago

“Speedy delivery, quality product, easy returns.”

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Posted 4 years ago

“Item just as described and delivered really quickly, I would definitely order again!”

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Posted 4 years ago

“Delivery was very fast, next day! Came well packaged. Although I had to return my item, as they didn’t fit unfortunately, I’d paid for the prepaid returns label, which was so easy to do. The wellies themselves are lovely, they unfortunately didn’t fit, but would recommend.”

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Posted 4 years ago

“Hi I was very Happy and pleased with the service I received from you. My ordering over the internet is very Far and few between..The Boots I ordered was a Birthday Present for my Wife. She is very plessed with them. They fit well and are very Comfortable..Delivery was very fast, Better than I thought it would be. From ordering on line to receiveing them.. Mr Alan Cox (Warwickshire)”

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Posted 4 years ago

“Had item wanted in stock. A quick and simple ordering process. Speedy delivery of the shoes which were received as specified. Would definitely use again.”

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Posted 4 years ago

“The product came quickly but didn't fit,sending easy getting money back a nightmare!!!”

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Posted 4 years ago

Dear Ann, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer but this has now been refunded for you. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Very pleased with shoes that I bought from you and I will definitely use you again. Thank you.”

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Posted 4 years ago

“I have very chunky legs an normally struggle with anything I buy, these are comfortable an don't cut in to my leg and I am very pleased with my buy. Thankyou Shuperb.”

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Posted 4 years ago

“Price great . Ordering on line easy. Delivery on time within 48 hrs and free of charge.”

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Posted 4 years ago

“I searched a long time for these shoes and have ordered several pairs over the years. Very comfortable and I receive constant compliments on them!!!”

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Posted 4 years ago

“Good and straightforward service. Speedy delivery.”

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Posted 4 years ago

“Loving the boots .Pleased I bought the next size up for comfort Time will tell how long they last for being waterproof . Not sure about paying extra for pre protection spray .”

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Posted 4 years ago

“I bought a pair of these boots in December 2020 and I loved them. Not only were they waterproof they fitted so snug and comfortably that it was like wearing a pair of cozy slippers. And the sole grip was excellent. Then a few weeks back they started leaking. Bummer, but they’d had a lot of use. So I ordered a replacement pair which arrived last week. I’ve worn these a few times and they’re just not as good I’m afraid. They fit me okay but the snug feeling and warmth is just not there. And the sole grip has been redesigned and it just does not......grip. Slip sliding all over the place. Shame.”

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Posted 4 years ago

Dear Tony, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via Email, Telephone or Whats App and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 4 years ago

“Fast service good shoes”

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Posted 4 years ago

“Great service! My order was dispatched on the day I ordered, and arrived a day earlier than expected. I'll be using you again😁”

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Posted 4 years ago

“2 pairs of reiker shoes from UK to central NSW IN 5 days is great. Lovely shoes too.”

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Posted 4 years ago

“Good price, fast delivery”

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Posted 4 years ago

“Five out of Five for Shuperb! Swift service and a very competitive price for my new Rieker shoes. Great selection of stock too. Well done Shuperb.”

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Posted 4 years ago

“Shuperb were so easy to deal with, their communications were timely and vey helpful and importantly the mens boots were of exceptional quality.”

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Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews