Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lethal underfoot on soft wet ground no grip on the soles making you slip and slide everywhere ok on tarmac or stoneground keeps your feet and legs warm no good for me though as I need to walk my dogs and give them a run poor product for what I need”

Helpful Report

Posted 4 years ago

Dear John, Thank you for the review and I am sorry to hear this has happened to your pair, we will be more than happy to look into this for you. Please can you kindly contact our Customer Services department via Email, Telephone or Whats App and we will be more than happy to investigate the matter? Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 4 years ago

“Only place I could find the boots I wanted in the right size. Easy ordering, fast delivery, easy tracking, very pleased. Many thanks.”

Helpful Report

Posted 4 years ago

“Good company, something went wrong with the delivery but I contacted them and they got onto it quickly and sent another pair out on next day, will use them again.”

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Posted 4 years ago

“good wide fitting shoes”

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Posted 4 years ago

“Really pleased with the short Wellies as description lovely colour blue stylish easy to put on will recommend you most definitely”

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Posted 4 years ago

“Really pleased with my new wellie boots.. Ordering was easy and kept informed of delivery, goods arrived well packed and are brilliant.”

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Posted 4 years ago

“This was my first purchase from a Shuperb & I am very pleased with the service & the product.”

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Posted 4 years ago

“Very easy to order. Goids arrived when they said. Quality product. Winner”

Helpful Report

Posted 4 years ago

“Unable to do this as I am still waiting for a refund as they were returned.”

Helpful Report

Posted 4 years ago

Dear Susan,, Thank you for the review and I am sorry for any delay in processing your refund, we will always endeavour to process your refund as quickly as possible. In exceptional circumstances, refunds can take slightly longer, I can confirm this has since been refunded. We thank you for your patience and once again apologies for the inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Does what it says on the tin. My other half has always had a problem when buying comfortable boots but this time I took charge. He was so impressed with the quality and fit and has worn them for work every day since”

Helpful Report

Posted 4 years ago

“These are just want i wanted for the garden and allotment. Perfect! My best online purchase experience ever! Ordered these at 13.11pm and they arrived via royal mail, free of charge next morning 9.16am, and it was a Saturday, amazing! Would definitely recommend product and shuperb. Thank you.”

Helpful Report

Posted 4 years ago

“Fantastic fast delivery. Ordered Monday nite and delivered Wednesday afternoon.”

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Posted 4 years ago

“Fantastic boots of excellent quality. The service was also first class and quick. Will have no second thoughts of using shuperb again.”

Helpful Report

Posted 4 years ago

“Quick delivery and excellent boots at a good price. Wife very pleased”

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Posted 4 years ago

“Love these boots, very comfortable and so easy to clean.”

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Posted 4 years ago

“Easy to order, free delivery which turned up on time”

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Posted 4 years ago

“Extremely slow on refunding your cash. I returned an item 2 weeks ago and no refund yet.”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for the review, we will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. I can confirm the refund has been processed and we do appreciate your patience at this busy time, I am sincerely sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Absolutely recommend you guys!! Shoes are excellent quality, delivered when promised and a crazy great price!”

Helpful Report

Posted 4 years ago

“My order was delivered swiftly. I think the Mud Dog boots are a great range of footwear for dog walkers- highly recommended.”

Helpful Report

Posted 4 years ago

“Great value and quick delivery. Love my new swede tan hush puppies ankle boots. Size 4 great fit for me.”

Helpful Report

Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews