Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt helpful service , thank you”

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Posted 4 years ago

“Very good service would use again”

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Posted 4 years ago

“Quick transaction and delivery..lovely sandals.. Will be back for more.”

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Posted 4 years ago

“Came quickly very good quality. Ideal for muddy dog walks. Thank you”

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Posted 4 years ago

“Very pleased”

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Posted 4 years ago

“I bought a pair of knee high leather boots from Shuperb. They were cheaper by far than anywhere else I had seen this particular pair. They arrived the next day via Royal Mail. They came in the correct box and officially tagged by the maker. Shuperb will be my first 'go to' next time !”

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Posted 4 years ago

“Brilliant service. Great shoes but I should have ordered a 5 instead of a 6 - hiwever that was my fault! Will definitely use the company again.”

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Posted 4 years ago

“Prompt service, easy prepaid return option.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Order and delivery process smooth and efficient. Good value product, cheapest out there”

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Posted 4 years ago

“Love, love, love these but they are on the big size. I thought they would be ok but wish I had sent them back for a smaller size.”

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Posted 4 years ago

Dear Susan, Thank you for the review and I am sorry to hear this, if I may, I would like to clarify, our returns period is 30 days from delivery for an exchange/refund. We are more than happy to exchange these for you to a smaller size, providing they are unworn. You are welcome to get in touch with our Customer Services department and we will be happy to help. Kindest Regards, Sonal.

Posted 4 years ago

“Wow! Shoes are very comfortable and the next day free delivery? Amazing! I’ll definitely order more from Shuperb :)”

Shuperb 5 star review on 11th February 2022

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Posted 4 years ago

“Very comfortable 😌”

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Posted 4 years ago

“amazing arrived within days”

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Posted 4 years ago

“Live this little boots!”

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Posted 4 years ago

“I returned an item for a refund. It was received by shuperb on 17th January and I am still waiting for my refund 3 weeks later.”

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Posted 4 years ago

Dear Valerie, Thank you for the review, we will always endeavour to process your refund as quickly as possible, in exceptional circumstances, refunds can take slightly longer. I can confirm the refund has been processed for you on 07/02 and we do appreciate your patience at this busy time, I am sincerely sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Absolutely love these fit flops so comfortable”

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Posted 4 years ago

“Look great feel great”

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Posted 4 years ago

“Smooth purchase, would order from Shuperb again”

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Posted 4 years ago

“Absolutely fantastic website ,came across it by chance and was a bit anxious to order as I had never heard of it. However after purchasing and getting a better deal on this website, I can honestly say that I need not have worried. Delivery was extremely quick and will definately be using again.Thanks”

Helpful Report

Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews