Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and delivery.”

Helpful Report

Posted 4 years ago

“Good delivery good product, but unfortunately returns are a absolute night mare. Would not buy again for this reason.”

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Posted 4 years ago

Dear Simon, Thank you for the review and I am sorry to hear this, you are more than welcome to contact our Customer Services department via email or telephone and we will be more than happy to talk you through our very easy returns process. Alternatively, on the website under the Returns Information tab, we have a step by step guide on how to return an item for a refund or exchange. I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Really comfortable and roomy pair of boots, I’m able to wear two pairs of socks to keep my feet warm but not really necessary. They have a good grippy sole too.”

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Posted 4 years ago

“Quick and good service”

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Posted 4 years ago

“Exactly what was ordered delivered in super quick time. Well Shuperb.”

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Posted 4 years ago

“Very pleased with the ease of purchase on-line. Shoes arrived within a couple of days which was great. Have purchased Rieker shoes before and these one are as good as ever. Rate 5”

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Posted 4 years ago

“I’m absolutely delighted with my boots. So comfortable and look great. Thrilled with the price too!!!”

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Posted 4 years ago

“Slight material flaw on inner left shoe causing slight discomfort. Issue dealt with quickly and to my complete satisfaction.”

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Posted 4 years ago

Hi James, Thanks for the review and I am sorry to hear this happened. We have since issued you with a prepaid returns label and inspected the pair upon receipt. We did confirm the fault you raised and have since refunded you for the order, we do appreciate your cooperation on this matter and I am sorry for the inconvenience caused here. Kindest Regards, Sonal.

Posted 4 years ago

“Bonjour J'ai du payer 51€ de plus pour la douane Le prix de la livraison annoncé était de 24 € J ai donc payé 75€ de livraison La moindre des choses aurait été de prévenir le client de ces frais La prochaine fois je commande en france puisque avec les frais de douane le prix est le même”

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Posted 4 years ago

Salut Merci pour votre avis et je suis désolé d’entendre cela. Malheureusement, nous n’avons aucune influence sur ces frais et tous les droits d’importation sont appliqués par votre propre gouvernement. Nous recommandons au client de vérifier la politique de droits d’importation de son propre pays avant de commander conformément aux nouvelles règles du Brexit. Veuillez accepter mes excuses pour tout inconvénient causé. Sinceres salutations Sonal.

Posted 4 years ago

“Great online shopping ordered some boots delivered in 3 days excellent”

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Posted 4 years ago

“These boots are light and comfortable and look great with Jeans or chinos. They're more of a tan than wine but very nice.”

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Posted 4 years ago

“Very good and quick service boots are beautiful quality”

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Posted 4 years ago

“Ordering and delivery was quick and easy. Would recommend to friends and family.”

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Posted 4 years ago

“Excellent company super fast delivery with excellent communication, my first choice for any shoe purchase online”

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Posted 4 years ago

“Speedy service and shoes at a very affordable price. What’s not to like?”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“First time I'd ordered from here. Quick delivery. Reiker boots are so comfortable and light.”

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Posted 4 years ago

“Love these boots! Now have 4 pairs - which should see me through the next 10 years. Very happy with the service and the speed at which my delivery was despatched and delivered. Thank you for keeping my feet dry!”

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Posted 4 years ago

“Easy to order .Arrived within 2 days.”

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Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews