Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service from start to finish. I would highly recommend Shuperb”

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Posted 3 years ago

“Very happy with my delivery”

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Posted 3 years ago

“Ordered extra width. Either extra width is not as wide as thought, or wrong width was sent. Still had to pay return postage, even though not my fault. Will not use again.”

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Posted 3 years ago

Dear Sandie, Thank you for your review. I'm sorry to hear that you aren't happy with the way things went with your order. I've had a look into this, and I can see that the sandals you purchased do have a large fit and that the strap is adjustable which will allow further room if necessary. However, unfortunately we can't guarantee that it will be suitable for everyone with wider width requirements, and regrettably it wasn't right for you. With this being a fit issue we do follow our normal returns policy with regards to the cost of return postage, and so a deduction was made from your refund for the use of the prepaid returns label. I hope this has served to explain the situation. Kind regards, James.

Posted 3 years ago

“Quick delivery, easy to order.”

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Posted 3 years ago

“Superb service fantastic product Will def be ordering more”

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Posted 3 years ago

“Fast delivery and item were exactly as expected and more. They are SO comfortable and just what I was looking for for my upcoming holiday. Thanks very much for a great service and product! I will definitely use you again and recommend to my friends and family.”

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Posted 3 years ago

“Great quality products. Packaged & delivered as promised. Great value & prices”

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Posted 3 years ago

“very easy to use website, arrived on the date of delivery as informed, very good communication. will buy from again.”

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Posted 3 years ago

“Ordered a pair of shoes that turned out to be the correct size but way too narrow for my feet. Obviously not the fault of Shuperb. Returned them using the return instructions, label and original materials from Shuperb and recieved my refund within days. Good marks for customer service.”

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Posted 3 years ago

“lowest price in the market, excellent service”

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Posted 3 years ago

“Really happy with two pairs of shoes purchased. Easy to order, great prices and quick delivery”

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Posted 3 years ago

“Excellent service, the sandals were perfect! So comfy and stylish. I have a wide foot and often have a challenge finding stylish shoes that fit well, these were great!”

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Posted 3 years ago

“Good and fast service and great price husband loves the shoes.”

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Posted 3 years ago

“Fast delivery and hassle-free shopping experience. Shoes are perfect for my needs.”

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Posted 3 years ago

“Fast response to the order and a quick delivery and the product was great”

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Posted 3 years ago

“Could not of had any better service very pleased with my new sandles. The delivery was excellant & very fast . Thank You for your great service”

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Posted 3 years ago

“Great very comfortable son very happy”

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Posted 3 years ago

“Prompt service and excellent product”

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Posted 3 years ago

“I had not heard of this company before but decided to give them a go as the price was cheaper than elsewhere. Great communication - informing me when packaged had been dispatched and tracking info. Arrived on time. Unfortunately the item didn’t fit me but returns were easy as I’d bought a £1 return label at time of purchase. Would buy from Shuperb in the future.”

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Posted 3 years ago

“good service and prompt delivery”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,701 reviews