“Almost 2 months now and I have not received an email as to when it will be delivered. The order still says unfullfilled. No one answers the phone. I am feeling like they stole my money. I sent an email to customer service. I pray this is not what is happening.”
“Placed my order in late October, approved the file for creation on November 18, 2025, but as of today, it has still not gone to production. I got no updates and had to call to find out that nothing is happening. I read other reviews that said they received their order within 30 days. I understand there was Thanksgiving and Christmas holidays, but just seem everything just got put aside until after the holidays with no communication. Very disappointing.”
“Signature Headstones did a fabulous job making my dad's headstone. I was concerned about ordering online, and everything came out perfect, so there was no need to worry. The cost is one-third of the price we would have paid going through the mortuary. The online ordering was easy and accurate. I had a question and called customer service, and they got back to me right away. The freight carrier that delivered the headstone was very professional and had good communication about arrival. I highly recommend ordering headstones from Signature Headstones. Thank you for making this process so easy.”
“As I have just ordered and havent received the product yet, I can say that the online ordering process was very easy to navigate. The price was also compared to other websites and with such great reviews we decided to order from Signature. Thank you. Will update review when stone is received”
“Outstanding service and product. I ordered a hedstone for my Uncle not knowing I messed up the dates, I called Signature Headstones and explained my error. The lady who helped me, unfortunetly I forgot her name was very helpful, she placed my order on hold until I got my act together. I sent the update a couple of days later and Signature Headstone sent me a proof of my order, I was happy with it and approved it. I thought for sure since the shipping was free that it would take a month or two to get the headstone but was pleasently surprised when I got it a little under two weeks after I placed the order. The headstone is high quality and I am very happy with the end result. You can order with confidence from Signature Headstones, they will deliver.”
“Best price online and order was delivered within 30 days. The quality of the work is better than laser engravings. I was offered $50 off as a first time customer. Thank you!”
“The headstone that I ordered is beautiful. It arrived timely and very protected. It was a pleasure to work with this company. The headstone turned out better than I thought it would.”
“I purchased 3. Now my Mother, brother and sister have a proper resting place all together.
The product was beautifully crafted and were much better quality than what I expected. So grateful to finally have my family honored this way.”