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Simple Contacts Reviews

4.6 Rating 1,466 Reviews

90 %

of reviewers recommend Simple Contacts

Company Reviews

Product Reviews

4.6

Based on 1,466 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I normally don’t leave reviews but ... I LOVEEEEE MY NEW CONTACTS! Talk about affordable and quick! I ordered my contacts on Monday and they were delivered in my mailbox that Friday :) I was nervous that they wouldn’t have the brand that I use, but they have tons of brands to pick from. I ordered a years worth of contacts and the price was about 2x cheaper than if I ordered a 6 months worth with my eye doctor. I would highly recommend this Simple Contacts!”

Posted 4 years ago

“Next day wasn’t even close. Try 6 days.”

Posted 4 years ago

Hey Stephen! So sorry for the delay. We just sent you a message via text, so connect with us there and we'll make this right!

Posted 4 years ago

“I have never had such good customer service!! Not only could I handle everything on my phone from ordering the contacts, renewing my prescription (so easy!), and TEXT customer service the whole time at ANY point and get a real person responding, but when my contacts didn’t come on time for 2 day shipping (which wasn’t there fault), they not only refunded my shipping but they sent my contacts (that were already on the way to my home address) to my hotel in HAWAII overnight no problem and I got fresh contacts for my trip!! I cannot recommend them enough and I will be telling all my friends to get contacts from them!!”

Posted 4 years ago

“Fast and accurate”

Posted 4 years ago

“Simple Contacts has been immensely helpful and is, at times, even cheaper than other companies. It is great to be able to notice that I'm low on contacts, simply (no pun intended) open the app, click order, and have them just about a week later! Top-notch service and I have yet to need to contact customer service for anything.”

Posted 4 years ago

“The support team was SO helpful! Even on the last day of the year, they were able to quickly help me fix my purchase!”

Posted 4 years ago

“Sort of a lengthy time getting my prescription approved, but finally it was accomplished. Service was great!!!”

Posted 4 years ago

“Haven’t gotten my contacts yet but asked to write a review - a bit presumptuous”

Posted 4 years ago

Hey Kosta! You're absolutely right. We just sent you a text message - follow up with us there and we can get you taken care of!

Posted 4 years ago

“Ease of use is wonderful, from the on-line exam to ordering the contacts. I also got a discount near the end of the year for ordering more contacts, which was unexpected and very useful.”

Posted 4 years ago

“Love Simple Contacts! So easy, so fast. Got my order in earlier then expected during the holiday, and it was a life saver.”

Posted 4 years ago

“Easy peasy”

Posted 4 years ago

“Contacts were cheaper at my optometrist office, but I thought I might get them faster thru this site. Overall I’ll be using 1-800-contacts. I paid for expedited shipping and it took longer than promised.”

Posted 4 years ago

Hey Sandra! Thanks for the feedback. We just reached out to you via text about this issue. Connect with us there and we'll get this taken care of!

Posted 4 years ago

“Love how quickly they arrived. If the prices stay low I will definitely order from here again.”

Posted 4 years ago

“Simple Contacts was simple and fast. It was also the best price for one of the brands of contacts that I use. I ordered from here and another site on the same day. I have had simple contacts order for three days and the other site has not delivered the other contacts yet.”

Posted 4 years ago

“I love how easy it is, and that I don’t have to actually go to my doctor to get my eyes looked at. So A+ for convenience. The one issue I had is that I ran out of contacts and the replacements didn’t arrive for 4 days after I ran out. This was unfortunate because I am an athlete and needed them for an event. I got stuck wearing the same pair for those 4 days and they really bothered my eyes. C- for the auto-renew membership execution.”

Posted 4 years ago

“This was SO easy - I desperately needed a new contact Rx and my doc was booked out 3 months! The test was very easy to take, was approved quickly, and contacts came shortly after. Worth every penny to not have to make the trip to the doctor, pay WAY more, and take time off work! Highly recommend!”

Posted 4 years ago

“Low cost & dependable”

Posted 4 years ago

“I like simple contacts but I feel like I'm always running out of contacts and then waiting a long time for them to arrive even though they are on auto ship.”

Posted 4 years ago

“Reasonable, and easy to order, fast delivery.”

Posted 4 years ago

“Good stuff!”

Posted 4 years ago

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Simple Contacts is rated 4.6 based on 1,466 reviews