Simple Contacts Reviews

4.59 Rating 1,465 Reviews
90 %
of reviewers recommend Simple Contacts
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.60 out of 5

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Anonymous  // 01/01/2019
The staff where very responsive and always so helpful. They resolved my issue quickly with no hassles.

I would prefer to be able to contact them through phone and not just through emails.
Posted 9 months ago
Very good communication from the representative.
Posted 9 months ago
Good fast service. Wish they took insurance through the website so I wouldn’t have to submit reimbursement receipts
Posted 9 months ago
Easy to take test, responsive to issues with the order. Text messages can get a little annoying and excessive.
Posted 9 months ago
Good service
Posted 9 months ago
I like them. They are very easy to use.
Posted 9 months ago
The ordering process was easy and the communications were great. My reason for 4 stars is because when I asked via text if there’s a way to get A couple of extra lenses for one of my eyes, it took several days to hear back and I didn’t get the outcome I was expecting.
Posted 9 months ago
Very simple! Cheapest price I could find on the internet, but wish they participated in rebates. I still spent onwards of 700 dollars for a yearly contacts supply and may have been able to get a cheaper price buying in store at a place who participates in rebates.
Posted 9 months ago
Straightforward, easy to use app that does just what it says: makes contact lenses simple. Love the online eye exam!
Posted 9 months ago
The shipping took a little longer than expected, but I had no problems. I plan to continue to order my contacts through Simple Contacts.
Posted 9 months ago
Good as can be
Posted 10 months ago
Was easy to order and delivered quickly
Posted 10 months ago
Fast delivery of the product I ordered
Posted 10 months ago
A little expensive but very easy to get new contacts fast!
Posted 10 months ago
Easy enough website to use. I wish when entering my prescription they would specify right/left and addition to OD/OS so it’s easier to enter it in. Quick shipping!
Posted 10 months ago
Great service for easy ordering! You can text to place an order! Only wish they would confirm shipping address since mine was outdated and I didn’t realize it was going to the wrong place. Overall good customer service.
Posted 10 months ago
Easy to use. The only complaint is shipping time/info was off and even though they came early I was trying to watch closely not knowing if they would freeze where I live when putting in the mailbox. Other than that everything was Great!!
Posted 10 months ago
Not the best price (another company wanted more upfront and offered tebates that would drop the price significantly) but would rather pay a little more (not a lot!) in order to not have to deal with that hassle. Easy enough to upload prescription. Received contacts within a few business days. Easy enough!
Posted 10 months ago
I like simple contacts but I feel like I'm always running out of contacts and then waiting a long time for them to arrive even though they are on auto ship.
Posted 10 months ago
Very helpful and responsive made the process so easy thank you!
Posted 10 months ago
Simple Contacts is rated 4.59 based on 1,465 reviews