Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response.”

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Posted 6 years ago

“There were some issues with my prescription and Simple Contacts rep Katie work with me to resolve them. She communicated with me continually until they were resolved.”

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Posted 6 years ago

“This was a life saver. I was stuck in glasses for weeks and then I found this service. So amazing.”

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Posted 6 years ago

“Easy ordering and fast delivery. Very happy with Simple Contacts.”

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Posted 6 years ago

“Quick shipping. Received the contacts within 2 days. Fast efficient easy and affordable. Will shop from again and recommend to friends!”

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Posted 6 years ago

“Easy, quick, and awesome ! They also communicated very well. Thanks a ton (:”

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Posted 6 years ago

“I was very impressed with the fast service. The contacts were in stock and shipped the next day. Very Happy and will be ordering my contacts from them in the future.”

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Posted 6 years ago

“Such a positive experience using this app rather than going through the time-consuming and expensive process of a traditional visit to the eye doctor. The app was easy to use and the instructions were clear. The process for submitting the order was quick and I received my contacts promptly. Couldn't be happier!”

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Posted 6 years ago

“Simple contacts has been so easy and convenient to use. Has saved me money and time with offering a really quick and simple renewal test that was a third of what I would have had to pay at the eye doctor. I also had a problem with the post office leaving my contacts somewhere they shouldn’t have, and the customer service from simple contacts was amazing. They sent me out a new package and expedited the shipping without me even asking. Will definitely be sticking with them!”

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Posted 6 years ago

“Crazy FAST!!! The contacts are great. Wonderful service. We got notifications throughout the whole process. Will order again.”

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Posted 6 years ago

“Arrived fast”

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Posted 6 years ago

“Seamless transaction with no friction.”

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Posted 6 years ago

“Without eye insurance and an expired RX, I was struggling to find a place that was affordable for contacts. I did the at home test, and was able to get more contacts for under $100.”

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Posted 6 years ago

“It's the best. I don't want to name names but the website/app is much more user friendly than 1800 contacts. The reminder emails are crucial because my mind, much like my eyes, is quickly deteriorating.”

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Posted 6 years ago

“Incredibly user-friendly and direct. Will definitely be using them again!”

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Posted 6 years ago

“Website is very easy to use, superfast fulfillment and shipping of contacts. A++ website and service. I am very pleased and will continue to use Simple Contacts for ordering contact lenses.”

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Posted 6 years ago

“A great alternative to expensive traditional doctors”

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Posted 6 years ago

“I just want to say thank you for the level of support, professional, and expediency with which my contacts order was filled. I'm on a fixed income so the cost savings was of importance to me also.”

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Posted 6 years ago

“This was a great solution for me. My prescription expired and did not have time to go to eye doctor. You do your eye test on line, pay the usual price for your contacts and that was it. Shipping took 4 to 5 days, but absolutely worth it! Great service! Thank you!”

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Posted 6 years ago

“This is a service I always wished existed! Super simple, convenient, and fast! Although I had no clue there was an exam fee as I never saw it listed in my cart or total until it was invoiced in my email so that took me by surprise (thank goodness it was only $20). Still completely worth it!”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews