SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Bannister looks fabulous. The team organised for delivery to come early because I was going to be away. Kind - efficient and very happy to have bought from here.”

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Posted 6 years ago

“A very good quality rail and straightforward to fit. I’m very happy with it. Delivered quickly and well packaged. Would recommend to anyone in need of a new handrail.”

SimpleHandrails.co.uk 5 star review on 29th March 2019

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Posted 6 years ago

“A good quality 3.2m stainless steel handrail supplied with four brackets, wall plugs and screws plus free shipping. Good customer service. Would certainly recommend SimpleHandrails to my friends.”

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Posted 6 years ago

“excellent service & high quality”

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Posted 6 years ago

“The handrail was delivered promptly and well packed. It looks good though it hasn’t been installed yet as we have yet to redecorate.”

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Posted 6 years ago

“Excellent Product. Fitting instructions would help.”

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Posted 6 years ago

“Fast service and very helpful”

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Posted 6 years ago

“Easy to order & very happy with our new look stairs!”

SimpleHandrails.co.uk 5 star review on 19th March 2019

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Posted 6 years ago

“The product was adequate for the purpose but the delivery and customer contact was poor.”

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Posted 6 years ago

“excellent service, just the job”

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Posted 6 years ago

“Stylish product, swiftly delivered.”

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Posted 6 years ago

“Very pleased with the beech stair handrail and the helpful customer service in providing advice on the best way to assemble and install.”

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Posted 6 years ago

“To be fair I was a little disappointed, I bought 1 x length of 3m and 0.5m length of the round oak, the 3m was 20cm short! and the 0.5m was 1cm short.....its never too long.....also the ends were badly damaged, so I had to trim them. 1m of the 3m length had a step/mark so I had sand this smooth. The S/S items were spot on. Also regards to getting the centre for the S/S end caps, this is hard un-less you have a centre finder square, this could be easily overcome by supplying a plastic end cap with a hole in the middle, this way you could slide over the end and spot through the hole, ensuring the hole is dead centre. Delivery took 8 working days.....”

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Posted 6 years ago

“Overall, I’m pleased with the products, certainly very robust and sturdy. I order two handrails there’s quite a difference in the colour however they’re not on the same flight of stairs so that won’t matter. Also one of the handrails is scored but I’ll live with it. I have emailed and phone the company prior to ordering to ask a question, but the phone wasn’t answered nor was my email.”

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Posted 6 years ago

“Not yet put it up as OH is not too well, so waiting until he has his new valve for his heart is fitted. Quality is good. Was hoping it would be on long piece, but its in two halves.”

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Posted 6 years ago

“Very quick and efficient service with helpful staff. I would use and recommend this company again.”

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Posted 6 years ago

“Great value”

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Posted 6 years ago

“Quality product, all fixings included and securely packaged for delivery. If you have to have a handrail then choose one like this to enhance the room.”

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Posted 6 years ago

“Best pre-made posts our glass company has ever brought. Would highly recommend. They came quick and are so so well made. Came within a 4 days and everything was complete! I know where to go next time!”

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Posted 6 years ago

“Easy to order on line : I was emailed delivery notification . Handrail not been fitted yet but happy with company .”

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Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews