SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality products at very competitive prices. Some of the best customer service I have ever received - nothing was too much. Excellent communication throughout. Wouldn't hesitate to recommend.”

SimpleHandrails.co.uk 5 star review on 27th July 2019

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Posted 6 years ago

“good value they response promptly delivered on time”

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Posted 6 years ago

“Excellent product at a reasonable price very very pleased”

SimpleHandrails.co.uk 5 star review on 24th July 2019

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Posted 6 years ago

“Always great quality and price”

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Posted 6 years ago

“Excellent product and service”

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Posted 6 years ago

“I ordered an oak handrail that had some warping when it arrived however Leah and Dan dealt with the problem extremely efficiently and professionally, thanks to both.”

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Posted 6 years ago

“substantial good quality stainless steel handrails with all fittings. delivered as promised and on time very pleased with the product and service”

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Posted 6 years ago

“A very good product at a very competitive price definitely recommended”

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Posted 6 years ago

“Overall very pleased with our new handrail. Only negative is that no fitting instructions were enclosed. Fitting was fairly easy once we had gotten to grips with how it all fitted.”

SimpleHandrails.co.uk 4 star review on 17th July 2019

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Posted 6 years ago

Hi Rob, Thank you for you honest review. We stopped issuing instructions to keep our carbon footprint down. All fitting instructions are listed online under the product order! Thank you for you business. Simple Handrails

Posted 6 years ago

“Delighted with product and handrail was delivered within 2 days of being ordered & no delivery charge . I would highly recommend”

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Posted 6 years ago

“Great product great price. Fast delivery.”

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Posted 6 years ago

“We bought a stainless steel handrail system for a balcony. Excellent quality product and helpful staff. we did have a slight problem with communication over the delivery but all was resolved quickly. Would highly recommend.”

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Posted 6 years ago

“Couldn't be simpler (excuse the pun), easy to use website, handrail delivered as per schedule, easy to install (had to borrow a simple laser line) and very happy wife!”

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Posted 6 years ago

“Quality goods looks amazing”

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Posted 6 years ago

“Straight forward business and very quick delivery.the item is very good quality,and if I had known the firm earlier it would have saved me a lot of wasted time and effort searching elsewhere for at least minimum double the price.The only thing that gone wrong,was the wrong size stainless steel screws ,which the firm was very willingly offered to rectify but I refuse. Thanks!”

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Posted 6 years ago

“Very good quality. Arrived quickly, and was easy to assemble. Afew instructions would have been helpful, but looked on line to find out suitable height etc. Would recommend.”

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Posted 6 years ago

“Good product, very good service”

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Posted 6 years ago

“Order for a handrail to match existing was made by phone and 4 working days later it was delivered. Very good service and will recommend SimpleHandrails Ltd.”

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Posted 6 years ago

“VERY PLEASED WITH THE SERVICE , AFTER SALES THANK YOU”

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Posted 6 years ago

“Very well packed nice product highly recommend”

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Posted 6 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews