“Do not rely on the automatic refill service. I didn’t realize my birth control was set to be shipped out 1 month and a week too late until I was down to my last 5 pills. I emailed that day to see if my pills could be overnighted and received no response. My shipment hasn’t even been picked up by USPS yet and I take the last pill of my pack today. Who knows when I’ll be able to start my next pack or what will happen to my cycle for being off so long :(. I take the mini pill and the last day of my period is actually today as well :(.”
“I hated it, first I didn’t receive the medications when they were supposed to arrive and I had to stop taking them because of how horrible the side effects were. I ended up spending a whole night throwing up.”
“I adored this service. It made it very simple to get the prescription I needed while still social distancing this year. It was super beneficial and I highly recommend it.”
“I’m generally in good gynecological health and tend to not go to a doctor unless something is really wrong so this is perfect. I’m not trying to get pregnant so I can get my annual pap done at my pcp. So easy to use!”
“The sale is what enticed me but the results were so thorough! I wasn’t expecting for it to be so in depth! The only thing I wish it had a little more information on, is the elimination diet.”
“There was a slight hiccup and I was slated to get my next order after 3 months instead of the 1 my birth control approved. They responded immediately resolving the concern and sending out my next months pack so I didn't miss anything. Absolutely wonderful customer service.”
“Very unimpressed with the customer service I received. There should be a live contact number available in emergency situations. I asked to speak with a manager numerous times and my request was completely ignored. This e-pharmacy/delivery model caused more stress than it did simplify my pharmacy experience. Would NOT recommend.”
“I don’t like that my birth control brand keeps changing every order. Other than that it is simple. I would like an easier way to be able to communicate with you. Looked on my account for help but no luck.”
“So far the service has been amazing you get 3 months right away so no remembering if you have the $ in your account that's attached every month. They listened to my concerns and actually found one that fits my concerns. Not like with the previous company where if I had an issue I got the usual doctor excuse it's not a big deal just stay on this one, how about no I want to control my period not have it for 2 weeks in a row while on birth control. So I cancelled and started using simple health.”
