“Great if you want affordable birth control, but the doctors you go through here can only prescribe a BC based solely on the information you provide them and isn’t the best method since they cannot also do a physical, real-time exam. I strongly recommend that you do your research and see/talk to a doctor in person first to better determine what type of birth control is best suited to your needs.”
“The first time I used the service, super easy and wonderful experience. This time, not so much. It was time for me to order more, filled out the questionnaire, and the doctor they assigned me said I couldn't get my birth control because it wasn't safe for me because I have a history of migraines with aura. I don't have a history of them and I selected no on that question. They refused to send me the birth control I've been on for 15 years. I had to create a new account and start all over. This time it was approved but even though I selected that I did not want a generic of my birth control, they sent a generic anyway. I reached out to customer support and it was a month before I finally got the correct birth control. I ran out because I was refused my normal birth control by a doctor for a condition I don't have and then had to wait for customer service to get around to responding to fix it, then I confirmed the new order and still it did not arrive so I had to reach out AGAIN, and I ended up going 3 weeks without my birth control. I've never missed more than a day in 15 years so, I'm sure you can imagine the adverse side effects I was experiencing, the pain was so bad I almost had to go to the hospital by week 3.”
“They informed me I may get a generic version of my birth control and I agreed to it, but then they didn't remind me that the prescription i received months later was generic and i was very confused by the change in prescription. They also sent me way too many vitamins, which wasn't really a problem for me but did mean i didn't need anything for almost 3 months.”
“I was scared and nervous to start hormonal birth control but Simple Health made the process easy to understand and was extremely helpful.
It took me a couple weeks from when I received my prescription to actually start taking it- I was worried about side effects. I’m about to finish my first month’s pack and have had basically no side effects.”
“Simple health is such a convenient way of getting birth control and the essentials you need! Their customer service is very helpful and always on top of reorders and keeping their customers up to date!”
“Usually I have no issues with SimpleHealth, but my last order was a nightmare. I emailed and asked if I could get an "in care of" name added to my order or else my apartment complex would reject it, and they did not add it and therefore my apartment complex threw it out and didn't even return it to sender. I then asked them to send it to a different address, in care of the same person, and they did not add it, completely losing my confidence that I'll ever be able to get my needed medication sent directly to my residence because the people filling the orders don't know how to add "in care of" or "c/o". Even though your workers asked and I confirmed.”
