Simply for Strings Reviews

Name: Simply for Strings
Address: 78, Enoggera Terrace, 78, Enoggera Terrace, Red Hill
Rating: 4.87

4.9 Rating 487 Reviews

97 %

of reviewers recommend Simply for Strings

4.9

Based on 487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0733683666

Email:

info@simplyforstrings.com.au

Location:

78, Enoggera Terrace,
78, Enoggera Terrace
Red Hill
4059

Write Your review

Tell us how Simply for Strings made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply for Strings 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a violin and when I barely turned a string to tune, the string popped out. Rang them for advice as I've never owned a violin before, and I was told to watch YouTube to restring it...they were not exactly overflowing with help.....”

Helpful Report

Posted 1 year ago

“Please advertise what's available when payment is processed. The item I purchased was advertised as being available however after I had paid, SStrings emailed saying it would arrive in the next shipment. After 8 business days I had to call to find out where my order was. Item was posted by Australia post who left my order right on the door in plain view of anyone walking past my street. Was expecting more like registered post for something this valuable.”

Helpful Report

Posted 1 year ago

Hi there, I am very sorry to hear that you have had a less than positive experience ordering from our website. I apologise that your order took longer than estimated to be dispatched, and that it was delivered with authority to leave. ETA information for items on our website can be found just above the add to cart button, and we do our best to ensure that this is accurate to provide customers with as much information as possible. We want everyone who shops with us both in-store and online to have the best possible experience. We will take on your feedback and endeavour to make sure your next experience with us is a more positive one. - Rhiannon @ SFS

Posted 1 year ago

“Hello I love dealing with Simply Strings but in the latest purchase, I completely misunderstood what I was purchasing. I naively imagined that the tubes were much larger and would enclose the actual shoulder rest so you can imagine I was a little disappointed when the tiny tubes arrived. I guess they are to protect the vertical screws. This upset will not deter me from using SimlyStrings in the future. I love your website and dream of buying an expensive violin in the hope that it just might improve my tone when playing. Regards Anthony”

Helpful Report

Posted 2 years ago

Hello Anthony, We are so sorry for the confusion around the Kun Rubber Tubing. These little replacement tubes are for the shoulder rest feet. We will be sure to make this clearer on the website and appreciate your feedback! We look forward to helping you again in the future. It would be our pleasure to help you find a beautiful new violin! Kind regards, Annabel

Posted 2 years ago

“When I received my instrument there were some issues with the tailpiece. The team were helpful and a new piece arrived by mail within 2 weeks of raising the concern.”

Helpful Report

Posted 2 years ago

Hi Kristen, thanks for the review. We are glad to hear the team were able to resolve your tailpiece issue for you. As always, we are here to help so let us know if there's anything else we can do for you! Annabel @ SFS

Posted 2 years ago

“hfdjshdfkjhsdkjfh”

Helpful Report

Posted 2 years ago

“violin, rest and rosin were great however I literally touched the peg for the E string and it unwound, then broke”

Helpful Report

Posted 3 years ago

Hi there, we are so sorry to hear you are having some trouble with the peg and E string. Please reach out to our customer support, hello@simplyforstrings.com.au, and someone will be able to assist you further. Annabel @ Simply for Strings

Posted 3 years ago

“Pleasant to deal with but did not let me know about potential delays which may have affected my order”

Helpful Report

Posted 3 years ago

Hi Cathy, thank you for getting in touch. We are continuously improving our systems and processes and your feedback is very helpful. If you have any further questions or concerns, please do not hestiate to reach out. Annabel @ Simply for Strings

Posted 3 years ago

“The staff I talked to today was friendly and supportive. He deserved a 5-start. However, I am a bit confused about the receipt I received. I've sent an email, looking forward to hearing from you.”

Helpful Report

Posted 3 years ago

Hi Elle, thanks for getting in touch and our apologies for the confusion. Matisse has sent you an email to resolve the issue for you 😊 - Annabel @ Simply for Strings

Posted 3 years ago

“As far the experience with the ship goes it was fine, unfortunately I can’t review something I haven’t received. The chair I purchased is still sitting in a warehouse 45mins from its destination. Stop asking for reviews prematurely.”

Helpful Report

Posted 3 years ago

Simply for Strings is rated 4.9 based on 487 reviews