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Simply for Strings Reviews

4.9 Rating 485 Reviews
97 %
of reviewers recommend Simply for Strings
4.9
Based on 485 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Simply for Strings Reviews
Visit Website

Phone:

0733683666

Email:

info@simplyforstrings.com.au

Location:

78, Enoggera Terrace,
78, Enoggera Terrace
Red Hill
4059

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i 🫶 simply for strings
Helpful Report
Posted 4 months ago
I did the string replacement for my son’s violin today. Very friendly, helpful customer service from Sarah. She showed us reasonable different options and did a great job. Thank you very much, I will recommend to my friends too.
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Posted 5 months ago
I am very happy with the service I get when I purchase from Simply for Strings. The staff are patient and very helpful. I have marked my experience level as Beginner as I have only reached 3rd grade level on Violin. (Piano 7th grade. C ommenced when I was 6yrs old am now 86)
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Posted 5 months ago
Hi Anne, thank you for your review. We're thrilled you're happy with the service you receive from our staff. Enjoy your new goodies!
Posted 5 months ago
Thank you for servicing my cello within the short timeframe of a few days. As a visitor from Hervey Bay I very much appreciated how helpful Danny and Michael were in advising me of what needed to be done to my cello. Please pass on to Danny and Michael my heartfelt thanks and gratitude.
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Posted 5 months ago
Thank you for the review, Kathy. I will be sure to pass on your kind words to Danny and Michael. Thanks for making the special trip down from Hervey Bey!
Posted 5 months ago
Amazing store and even better staff, when I called up to get a price to re string a violin I was greeted by Sophia, I explained to her that I was buying a second hand violin and she gave me an absolutely great insight into what I needed to look out for and what things were important to be in good condition otherwise it would simply not be worth it. After purchasing the violin I went in store and was helped to re string by another awesome chic whose name I did not catch, she did the re string for me and held a very good insightful conversation with me while she did her thing, she then gave my violin a quick polish and sold me everything I needed to be on my way. 5 stars all around
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Posted 6 months ago
Thanks for the review, Dylan! We appreciate your kind words and are thrilled to hear about your positive experience with our store and staff. We look forward to helping you again in the future! Enjoy your new strings 🎻
Posted 5 months ago
Very friendly staff that helped me with all inquiries
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Posted 6 months ago
Thanks for the review, Liam! Looking forward to helping you again soon!
Posted 6 months ago
Always friendly and helpful, knowledgeable about the instruments.
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Posted 6 months ago
Thanks for the review, David!
Posted 6 months ago
I have been a customer of yours in the past. I purchased a cello bow, and I am very content with the purchase. I am an elderly 'newbie' to the cello, starting when I turned 70. I have now been playing for 3 years and have elected to start studying for my exams. You were the only store that actaully had the books. Ohthers referred me to the net. I received information; I received service; I received professionalism. That is why I like Simply for Strings
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Posted 6 months ago
Thank you for your five-star review, Jonathan. We truly appreciate your kind words and are delighted to hear that you have been a satisfied customer for some time now! Providing you with information, service, and professionalism is our top priority, and we're glad to have met your expectations. Wishing you all the best as you prepare for your first cello exam!
Posted 6 months ago
Good friendly service
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Posted 6 months ago
Gave a lot of useful information and help and allowed me to think about it and call back.
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Posted 6 months ago
I would like to thank the Simply for Strings team publicly, particularly Michael, Danny and Mel, for the excellent service I received during my recent visit to Brisbane with my cello. The whole experience was magnificent, with my cello coming away sounding so very much better than when he went in for his 'check-up'. New bridge, new nut, resetting of the tail-piece, strings now properly aligned, simple solution (combining as a mute) for a wolf tone, advice on strings (through the 'String Library') for next time I need new ones, plus fun browsing through cello music leading to a few purchases (for the future). I hate most 'shopping', but this was actually a real treat, well worth a special trip to Brisbane from Hervey Bay. Many thanks to all...
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Posted 6 months ago
Thank you for the review, Vanessa! We truly appreciate your kind words and are thrilled you had such a magnificent experience with us. We are delighted to hear that the sound of your cello has significantly improved having some work done in our workshop. Thank you for making the special trip from Hervey Bay to visit us. It was truly a pleasure serving you, and we hope to have the opportunity to assist you again in the future. Many thanks from all of us at Simply for Strings!
Posted 6 months ago
One item was out of stock but overall it is very nice to have a large selection of music and equipment in one shop. Nice layout and friendly helpful staff.
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Posted 6 months ago
From the moment I walked in the door, I was politely welcomed and assisted to find exactly what I was looking for. The shop is so well equipped and the browsing experience is thoroughly enjoyable. I will definately return when I am in need of any future items.
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Posted 6 months ago
Thank you for the review, Sarah. We are thrilled to hear about your positive experience with us. We look forward to seeing you again soon!
Posted 6 months ago
Very friendly and courteous staff. I have no clue about viloins and had only obtained one for my 10 year old daughter who is learning. Though I just came in for a string replacement, I was taught many tips and tricks on how to maintain the violin on an ongoing basis. This is a true example of going above and beyond customer expectations. You have now a faithful patron in me.
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Posted 6 months ago
Hi Sushil, thank you for your kind words! We look forward to helping you both in-store again soon 🎻
Posted 6 months ago
I came in with a broken string for my son's violin, it was fixed promptly and efficiently.
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Posted 6 months ago
Thanks for the review, Lakshmi! 🎻
Posted 6 months ago
Fast efficient clear communication - the most wonderful environment!
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Posted 6 months ago
Thanks for the review, Geoff. See you again in-store soon!
Posted 6 months ago
I ordered GEWA 16 inch Maestro Case which involved international shipping with the Simply for Strings. The staff has been most kind, courteous and knowledgeable in helping me purchase the case and I received the case without any problems. Since I was not able to visit the shop, I had to rely on the professional expertise of the staff, and they gave me the reassuring answer. My viola fit the case like a glove!! Many thanks and one happy customer from the overseas!
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Posted 6 months ago
El servicio es perfecto, super rapido. El estuche esta bueno, cumple con mis expectativas
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Posted 6 months ago
Good customer service and professionally advised
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Posted 6 months ago
Thank you for the review, Amanda!
Posted 6 months ago
Very friendly staff and not trying to sell me the most expensive bow. Patient in letting me try a few options. Thanks
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Posted 6 months ago
Thank you for the review, Grant. Enjoy your new bow! 🎻
Posted 6 months ago
Simply for Strings is rated 4.9 based on 485 reviews