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SimplyIOA Reviews

4.6 Rating 1,143 Reviews

91 %

of reviewers recommend SimplyIOA

Company Reviews

Product Reviews

4.6

Based on 1,143 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, very friendly and helpful.”

(Oldsmar Renewal) - Posted 1 year ago

Hi Gloria, Thank you for shopping your insurance with SimplyIOA and taking the time to share kind words for our friendly agents. Customer service is our top priority. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Good communication regarding automatic renewal and benefits. Easy peasy.”

(Keys Renewal) - Posted 2 years ago

Hi Richard, We are delighted that you chose to shop your auto insurance with SimplyIOA, thank you for your kind feedback. Easy peasy is exactly what we aim to be! At SimplyIOA we are committed to providing our customers with an exceptional service. Insurance no longer needs to be a complex and time-consuming experience which is why we have created the Simply way. We would be honored if we could assist you with any of your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“No problems”

(SimplyIOA) - Posted 2 years ago

Hi Cara, Thank you for trusting SimplyIOA with your insurance needs and taking the time to leave your feedback. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. I am delighted that you found our team helpful and I hope we can further impress you in the future. We look forward to assisting you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Staff in Marathon office when we needed in person help was good.”

(Keys Renewal) - Posted 2 years ago

Hi Ralph, Thank you very much for purchasing your insurance with us and taking the time to visit our Marathon branch. You are truly a highly valued member of the SimplyIOA family! At SimplyIOA we are committed to finding the most suitable policy for every individual, be it online, on the phone or in branch. All of our agents are insurance experts and will remain committed to always finding you the best coverage for the best price. We look forward to seeing you in-store again soon. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I worked primarily with Alda to cancel the Citizens policy on the house I sold and bind coverage on the house I purchased. Although she apparently had too much work to answer my calls the same day, when we did talk by phone, she was very helpful, friendly and obviously knowledgeable.”

(Oldsmar) - Posted 2 years ago

Hi Joyce, Thank you for purchasing your insurance with SimplyIOA. I apologise that you had some difficulty in reaching our agents. This should no longer be the case. However I am delighted that Alda was helpful in assisting you. She is a wonderful agent. We would be delighted if we could assist you with your future insurance needs. I look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Fine. Pleasant”

(Keys Renewal) - Posted 2 years ago

Hello David, Thank you for purchasing your insurance with SimplyIOA and taking the time to leave a review. I am delighted to hear you had a positive experience with our team of insurance experts. At SimplyIOA we are committed to securing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Mark was extremely helpful... a very smooth and easy experience...”

(SimplyIOA) - Posted 2 years ago

Hi Cheryl, Thank you for purchasing your insurance from SimplyIOA. Mark is a wonderful agent and a valued member of the SimplyIOA family. He is knowledgeable, understanding and cares for each customer that is introduced to him. I have told him of your very kind feedback. At SimplyIOA we are committed to providing customers with choice and we would be honored if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I like the feeling that I can speak to someone local.”

(Keys Renewal) - Posted 2 years ago

“Very helpful, friendly, professional and knowledgeable.”

(SimplyIOA) - Posted 2 years ago

Hi Alice, Thank you for purchasing auto insurance with SimplyIOA! Helpful, friendly, professional and knowledgeable are everything that our insurance agents aim to be. These words are a wonderful compliment and I am so proud to hear that we have served all expectations. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. We value your custom and we would be delighted if we could assist you in securing home insurance in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“It was acceptable.”

(Keys Renewal) - Posted 2 years ago

Hello William, Thank you for purchasing fire insurance from SimplyIOA. At SimplyIOA we are committed to securing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“The rep was very knowledgeable and helpful”

(SimplyIOA) - Posted 2 years ago

Hey Bernida, Knowledgeable and helpful is honestly the best feedback you can give us. Our team of qualified insurance agents is passionate about insurance so you don't have to be. At SimplyIOA we are committed to securing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“The guy was very nice, and he got me a fairly low price, although I wanted lower.”

(SimplyIOA) - Posted 2 years ago

Hey Denny, We appreciate your honesty as we know everyone hates paying for insurance, but we need it. I am delighted that your agent helped you to secure savings on your auto insurance. At SimplyIOA we are committed to securing customers with the highest level of coverage for the best price and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I was very pleased with my retention specialist Vicki. She was friendly and helpful in a timely manner.”

(Oldsmar) - Posted 2 years ago

Hey Leslie, We are delighted Vicki helped you to secure great homeowners coverage for your renewal. At SimplyIOA our agents are committed to securing the best coverage, for the best price, and from the best provider for our customers and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Sent information requested and had to call several times to get agent to call back to finish transaction. Once I talked with someone in the office they were very helpful and all went good”

(Keys) - Posted 2 years ago

Hey Charles, Thanks for purchasing fire coverage from SimplyIOA and for bearing with us while we install our new call management system. We are thrilled your agent could secure you great coverage for your property. At SimplyIOA our agents are committed to securing the best coverage, for the best price, and from the best provider for our customers and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“was good. went back and forth with the rep easy to do online and convenient. we purchased this for an investment property. would consider doing it again due to ease of use.”

(Keys) - Posted 2 years ago

Hey Joesph, Thanks for purchasing fire coverage from SimplyIOA. We are thrilled your agent could secure you great coverage for your investment property. At SimplyIOA our agents are committed to securing the best coverage, for the best price, and from the best provider for our customers and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Once we got to the Agent who helped us out, we had a pleasant experience”

(Keys) - Posted 2 years ago

“friendly....efficient...and fast !!”

(SimplyIOA) - Posted 2 years ago

Hey George, Thanks for sharing your experience of SimplyIOA. We're delighted that you chose to shop your homeowner insurance with us. Being fast, efficient, and friendly is central to our core values and we're delighted your experience aligns too these. We very much value your custom and we would be delighted if we could help you secure auto insurance in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Good customer service, however a bit passive in finding more affordable insurance premiums.”

(Keys) - Posted 2 years ago

“Your representative was helpful, knowledgeable and prompt in processing our requests.”

(Keys) - Posted 2 years ago

Hey Kevin, Thanks for sharing your experience of SimplyIOA. We're delighted that you chose to shop your personal liability with us. We very much value your custom and we would be delighted if we could also help you find homeowners and auto insurance in the near future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My bank constantly needs proof of policy and can never get confirmation”

(Keys Back Book) - Posted 2 years ago

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SimplyIOA is rated 4.6 based on 1,143 reviews