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SimplyIOA Reviews

4.7 Rating 1,146 Reviews

91 %

of reviewers recommend SimplyIOA

Company Reviews

Product Reviews

4.7

Based on 1,146 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were numerous instances of miscommunication between myself, various Simplyioa agents and Travelers' agents, and Simplyioa still is not up to speed on the status of my auto insurance. Simply IOA agents and”

Posted 1 year ago

“I have not received any paperwork for my policy or the safe driver gadget for my car.”

Posted 1 year ago

“Jonathan was excellent and pleasant. Dueing our first encounter, he took his the. The second encounter seemed hurried, but he got it done. I did not like having to sign two sets of the same documents. I was told I didn’t have to sign the second, but I kept getting emails saying I did.”

Posted 1 year ago

“I asked to have my auto shopped. I never got a new quote”

(Oldsmar Renewal) - Posted 1 year ago

“difficult to reach agent”

(SimplyIOA) - Posted 1 year ago

“I’m not sure what I am reviewing as I have not talked to anyone in awhile”

(Keys Renewal) - Posted 2 years ago

“We’ve never had a claim for any of our policies, but we won’t be able to afford to live here anymore after the astronomical hike in rates. What will IOA do when everyone has to leave? The people that buy our property will be paying cash and they won’t be needing any insurance. Seems like you’re cutting your own throat by forcing those of us that live and work here to leave. Who will run the stores and resorts when we are gone? Certainly not the rich oligarchs that will be buying all the vacant properties.”

(Keys Renewal) - Posted 2 years ago

“Nothing remarkable to say about the experience.”

(Keys Renewal) - Posted 2 years ago

Hi Thomas, Thank you for trusting SimplyIOA with your insurance. I am sorry to hear that your experience was not remarkable. We working extremely hard to create a memorable and positive experience for all of our customers. We value your custom and we would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I got an email that my homeowners & auto insurance were due & my homeowners is not due until June.”

(Keys Renewal) - Posted 2 years ago

“Not so sure. Let’s see if my rate doesn’t increase every year like last year.”

(Keys Back Book) - Posted 2 years ago

“Needed help was purchasing new mobile home insurance but since I had open claim my insurance was cancelled and now I am without any insurance and there has been really no help available. Agents are not there to help I'm very disappointed”

(SimplyIOA Back Book) - Posted 2 years ago

“Hard to reach on the phone”

(Keys Back Book) - Posted 2 years ago

“Communication is a slow process to get insurance problems resolved. Notices come by snail mail with little notice before deadlines and turnaround times.”

(Oldsmar Back Book) - Posted 2 years ago

“too impersonal. I miss the customer service experience by having one person handle my account. Call back time is too long. More staff is needed.”

(Keys Renewal) - Posted 2 years ago

“Not great during COVID.”

(Oldsmar Back Book) - Posted 2 years ago

“Was good at first but after you sold me no customer service after”

(SimplyIOA Back Book) - Posted 2 years ago

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SimplyIOA is rated 4.7 based on 1,146 reviews