Simply Removals Reviews

Name: Simply Removals
Address: Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield, London
Rating: 4.40

4.4 Rating 377 Reviews

83 %

of reviewers recommend Simply Removals

Company Reviews

Questions

Metrics

4.4

Based on 377 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

02089836044

Location:

Simple House, 33 Riverwalk Road, Jefferys Rd, Enfield
London
EN37QN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 2nd move with these people involved damage to my blu ray player and the theft of an oyster card. I would never use them again ever. The removal men complained about having to move me to an upper maisonette which I had made clear on the booking and were generally unhelpful and rude.”

Helpful Report

Posted 5 years ago

Dear Steven, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 5 years ago

“Drivers were very rude. Miss behaved. There was strong smell of alcohol from one of the drivers. I wouldn’t recommend anyone to use Simply removals.”

Helpful Report

Posted 5 years ago

Dear Customer, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. We have a zero tolerance to an allegation you are describing. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 5 years ago

“Horrendous moving experience. The team were lovely guys helpful and polite but the team leader was rude arrogant and argumentative. They had a real easy drop off as our stuff was going to a store age unit but the team leader would not place boxes as we requested into areas and just piled everything in willy nilly. There was even a chest of drawers stood on top of a TV screen!. To top it all they placed the hot tub in the front of the unit and we couldn't get in to collect all of our boxes. Never ever again!!!”

Helpful Report

Posted 5 years ago

Dear Denise, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 5 years ago

“cannot rate any stars I felt bullied by one of the removal men he was rude I spoke to the Manager and instead of calming the situation down he just made it worse I worried to give my name as they know who I am”

Helpful Report

Posted 5 years ago

Dear Customer, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. We have a zero tolerance to this type of behaviour you have explained. Kind Regards Customer Service Team

Posted 5 years ago

“is this a joke? Absolutely one of the worst moves in my life, and I have moved many times in many countries.”

Helpful Report

Posted 5 years ago

Dear Paula, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 5 years ago

“missing items when returned out of storage. made a note of the drivers sheet but heard nothing back !!!!”

Helpful Report

Posted 5 years ago

“I was not happy with the service I received and would not recommend.”

Helpful Report

Posted 5 years ago

“The drivers turned up late, insisted that my partner and I help load and unload the van and treated our furniture and personal belongings with no respect .”

Helpful Report

Posted 5 years ago

Dear Kelly, I am sorry to hear you have not had a positive experience with Simply Removals. Unfortunately we do not appear to have a record of your complaint. If you would like to contact us at Customerservice@simplymovinggroup.co.uk we would be happy to look in to it for you. Kind Regards Customer Service Team

Posted 5 years ago

“Three hours late. Ignored labels. Refused to take everything. Van too small. Broke a few items. A few items missing.”

Helpful Report

Posted 5 years ago

Simply Removals is rated 4.4 based on 377 reviews