Simucube Reviews

Name: Simucube
Address: Visiokatu 3, Tampere, Pirkanmaa
Rating: 4.86

4.9 Rating 260 Reviews

97 %

of reviewers recommend Simucube

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Phone:

+358465666490

Email:

gareth.hunter@simucube.com

Location:

Visiokatu 3,
Tampere
Pirkanmaa
33720

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Sebastián Carrés Cordovilla

Anonymous

Anonymous // 01/01/2019

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“Parcel arived in less than 24 hours, that was a surprise. Simucube wheel - no words, it's just defacto, have tried everything else before that. Simply, there is no better.”

Simucube 5 star review on 8th October 2024

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Posted 7 months ago

“Game changing sim brake - it changes the game as much as the wheelbase did.”

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Posted 7 months ago

“Best Product if evver had”

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Posted 7 months ago

“My combo is Simucube Pro 2, Simucube active Pedals, GSI Hyper P1. I can highly recommend Simucube to all Sim Racing Drivers out there.”

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Posted 8 months ago

“I placed my order and it was shipped promptly, too prompt actually, as I quickly realized I had ordered the Sport wheelbase when I meant to click on the Pro model. Customer support was as immediate as it could be, considering I am 6-7 time zones away from Finland. I was advised to "refuse" the delivery of the Sport wheelbase, I had to wait around all day (retiree benefit, didn't have to skip work) for the FedEx driver, but did successfully meet him at my door. After successfully turning away the order, that is when I placed the order for the Pro wheelbase. It shipped promptly, then got delayed by FedEx (not a Simucube issue). When the Sport wheelbase arrived back at the Simucube warehouse facility here in the USA, I received an email from Simucube that accurately awarded me a refund of the Sport purchase price. Upon Pro model arrival I bolted out up, installed software, picked a FFB profile from the collection, and went into a league event an hour later, good result. The performance of the wheelbase is outstanding. I have caught some long slides since it's installation, and I'm either surprised by a run of good luck, or the wheelbase translates information quick enough and accurate enough where I was able to make the compensation to stay alive on track. Good stuff!”

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Posted 8 months ago

“Fast and amazing service, great product works as advertised!”

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Posted 8 months ago

“Customer service was some of the best I’ve ever experienced. Would recommend Simucube to everyone. Was very pleased with how the order was handled and even when there was a delay I was informed and kept up to date. I’d give it a 10/10 if I could!”

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Posted 8 months ago

“I received my order quick and it worked perfectly. Never felt such a real driving experience. Thanks Alot.”

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Posted 8 months ago

“Great customer service and product”

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Posted 8 months ago

“Simucube products are really at the higher level. Very good, although a bit expensive, but your investment is worth when considering the robustness and durability of the products. When shopping directly from Simucube store, I found there are some improvement points to be made. The products are delivered in a reasonable timeframe, but the status of your order is rarely, or have very few status. When you spend a good amount of money on such equipements, you would feel more confortable and informed if there was a more up-to-date order status.”

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Posted 8 months ago

“Simucube's customer service is beyond exceptional. I had a mixup with my package that resulted in one of the items being stolen. I notified Simucube customer service and in less than 24h I had a replacement item shipped out to me no questions asked. They were friendly, kind, professional, and responsive and really helped me out. I cannot thank them enough for what they did to replace the item!”

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Posted 8 months ago

“GOOD. Good communication before my purchase. fast shipping. Just the tape that was peeled off. More tape would be better”

Simucube 5 star review on 6th September 2024

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Posted 8 months ago

“Amazing product with amazing service. When my new gear arrived the wheel was damaged. After some fast emails within a couple of hours searching a solution, a new wheel got delivered within 36 hours. All costs got covered by simucube. Absolutely amazing customer support. This should be the reference for any company. Thanks again to everyone for helping me to build my setup! Worth every €€.”

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Posted 8 months ago

“Quelle merveille, j en suis extrêmement content. Je ne regrette pas l investissement! J attendrais que les pédales soit moins chère pour me prendre l accélérateur.”

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Posted 8 months ago

“Outstanding product, crazy fast delivery 🤩”

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Posted 8 months ago

“Fast shipping, well packaged”

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Posted 8 months ago

“Just top, The best product”

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Posted 9 months ago

“Fast delivery!”

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Posted 9 months ago

“Der Service war super, Lieferung war am nächsten Tag da. Einfach Top 👍🏻”

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Posted 9 months ago

“Amazing service, great product. Just needed a place to view my shipping details so I could get an ETA BEFORE it arrived.”

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Posted 9 months ago

Simucube is rated 4.9 based on 260 reviews